Name: South Slope Cooperative Communications
Address: 980 N Front St, North Liberty, IA 52317, USA, US
Telephone: +1 319-626-2211

South Slope Cooperative Communications is a point of interest, located at 980 N Front St, North Liberty, IA 52317, USA. They can be contacted via phone at +1 319-626-2211, visit their website www.southslope.com for more detailed information.

Location :

980 N Front St, North Liberty, IA 52317, USA

Contacts :

Added by Jopie, at 02 July 2016

Monday 8:00 AM – 4:30 PM
Tuesday 8:00 AM – 4:30 PM
Wednesday 8:00 AM – 4:30 PM
Thursday 8:00 AM – 4:30 PM
Friday 8:00 AM – 4:30 PM
Saturday Closed
Sunday Closed

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Lamond Oneal

28 March 2018

Beware!!!! This Is one of the worst Internet service providers there Is Customer Service Is terribleInternet and phone service Is way too pricey. Also they charge you for service you didn't have or use, and will lie saying you had It knowing you didn'tDont use their services!!!!
Zach Jones

21 February 2018

Internet goes out every 2 hours like clock work. HORRIBLE CONNECTION SPEEDS, HORRIBLE SERVICE. We changed addresses, was without internet for over a week, was not compensated. “our hands are tied. Since we are a cooperative we cannot issue any account balance changes, or discounts. You will have service within 5-7 days with a charge of $35 move fee and $20 for every month remaining on your current contract. Once moved you must sign a new 12 month contract or pay $150 for tech service.” The lady I spoke to was VERY VERY rude, had absolutely no compassion for us or our situation and clearly just wanted to make the company money. They do not care about their customers. I will NEVER recommend this company to anyone. If you like paying $70 a month for JUST internet that is working only HALF the time, with lousy, rude and unprofessional management then this is the company for you.
Darryl W

26 January 2018

It is so nice to have my internet up and running when others are down either because Mediacom went down or the power goes out. Having my computers and network all on UPS power I keep on working even when the power goes down.

The staff are always friendly and very helpful.
Taylor

02 December 2017

Good customer service. But we always, every single month, at least twice we lose our connection entirely and we have to have someone come out and fix it every single time. It happens at the most inconvenient times and it just continues. No internet for hours to days because of it. We try trouble shooting every single time, doesn’t work. They send someone out and it works for a few weeks and then it stops working again. We also lose internet at random times throughout the day at least 20 times it disconnects and we have to reconnect everything. Not worth the amount we are paying. Very unsatisfied
Jake B

18 November 2017

Great service, wanna pay your bill? that will be $5 over the phone, wanna do all the work and pay online? that will be $2. Who in the world charges to get paid? Have to give 3 stars as the technical side of things is flawless.
Glenn Martin

05 October 2017

When given the choice between Mediacom and Qwest/CenturyLink, it's a beautiful breathe of fresh air to know that there are still companies and co-ops out there that care about their customers and members.
Southslope is one of the few FANTASTIC internet service providers in the country and is the absolute best choice if you're in their service area.
Kathryn Gettman

18 September 2017

Horrible customer service. I switched addresses, but continued my service with them. Never received any bills and my September monthly bill never showed up onto my account. There was nowhere for me to pay anything. Brenda finally called me and got it added to my account, but she wouldn't take off the "delinquent" charge OR compensate me for the inconvenience of not having internet for 5 days. I will be discontinuing my service with them and switching companies.
Eternal Smelter1

17 August 2017

Great ISP for some reason today i am getting 920 Mbps upload speed when im paying for 1Mbps highly reccomended.
Folklor If

25 May 2017

My husband and I are heavy gamers and called to get internet speed and upload speed changed and they told me that they wouldn't allow it. I wouldn't recommend them. They wont even work with you. It's either tough it out or get a different internet provider.
Justin Clark

12 May 2017

Not a good way to start out with this company. I was not not aware that the first billing cycle is prorated, so I'm now being forced to pay over $500 on my first bill. I was not aware that I was buying a router when the technicians told me my current router was not compatible and set up their own. And l also was not aware that there are "other" charges for installation of service. When I was told that my monthly billing should be around $160-$170 I was not expecting to receive a bill for $500. I would think that someone at some point would have told me to expect an almost tripled first bill. That's not exactly in my budget. After talking to the service desk over the phone all I was told by the lady is that she was not there so she doesn't know what was discussed and there's nothing they can do about it. Thank you South Slope for demonstrating to me that you are not any better then the big corporations, because you clearly only care about taking people's money.
Sarah Williams

28 February 2017

I just wanted to take the time to thank this company for the wonderful service they provided for me today. I called and told them that my home phone was not working and they sent out a technician to repair it right away. He was there within minutes of me calling and had it up and running again! He showed me what he did and told me why it stopped working. Excellent customer service from beginning to end! Thank you South Slope!
RyanUmi White

03 February 2017

Subscription 110mbps, but Speeds inconsistent, experienced on several occasions were network becomes so slow I have to switch to my hotspot. They need a bigger pipe otherwise, stop selling what they can't deliver. Do not recommend and this is the first review I've ever logged, it's that terrible
Brett Gioimo

20 October 2016

Never write reviews but I've never come across better customer service so I felt like I had to. Every time you call they treat you as if you're their next door neighbor and like they genuinely care. Always friendly, always accommodating. Great people, great service.
Tony Frank

18 October 2016

I got my internet set up today. The technician, Steve, was very professional. He was pleasant, helpful, and even stayed around to make sure all my questions were answered and that I was comfortable with the system, and understood the basic operation of it all. I've had their internet before, which was great, but spent a little over a year with a competitor due to a package deal price reduction. Never again will I be making that mistake.
Pat Otten

17 October 2016

The internet is fairly reliable but I have to reset the router/modem (that they sold me) almost daily. They are not really that much better than Mediacom considering their prices.
Heather Homandberg

10 August 2016

While my internet service just started this afternoon, it is already far better than my previous provider. I am able to reach a Customer Service Representative almost immediately, instead of being put on hold for 25 minutes. The Technician who did the installation was professional, knowledgeable, and courteous. The communication alone has been worth the switch so far!
Stewart Hall

09 July 2016

I would not recommend to anyone, service is very slow,only works half the time and it cost me $70 a month. If you get a couple days past due date they have people calling threatening to cancel your contract. I will recommend everyone i know or who ask not to use this company. Have them at my business location too and the Internet sucks,takes 5 minutes to load 1 page,service is very slow,half the time got to use mobile data on my phone which I am now, $72.13 to use my Internet whenever it wants to work. Will be closing all my accounts and getting someone more reliable