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Added by Jopie, at 09 April 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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24 October 2017
I've worked with SERVPRO of NE Wichita for close to a decade as an insurance agent. My first interaction with the team came when an elderly client had a pipe burst in their home and could not find the water shut off. Servpro's competitors couldn't make it to her house, but Pat (the owner) dropped everything and went out there to help her out. I don't know if there was any work beyond that, but his empathy and compassion to help this lady out spoke volumes. I've trusted this SERVPRO with losses since then and have never been disappointed.
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21 June 2017
Before they put any equipment in your home, GET THEM TO PUT PRICE ON PAPER.
Had a water pipe break and flood the house, so I needed to dry my house out. With problems with insurance was hoping to pay them directly. Wanted to keep the price affordable, which they said could be done. When Sean came out, he said he was not able to put exact numbers on paper until he started, so I let them start. Both girlfriend and I asked for 1 day rental, and once they saw I was willing to pull carpet out of basement to speed dryout, they said $500. Wanted to bring in more equipment to dry hardwood floor, but I needed to clear things with insurance first. (Still fighting and not sure if I will have them involved or just self pay)
Before leaving said he could leave equipment for 3 days for the $500. To this i agreed, but I should have gotten in writing. After 24 hours, I turned most of the fans down or off as humidity was down to about 30%. Sean stopped by once to turn things back on and the humidity stayed about the same till Monday. Monday when picking up said that it had reported to corporate so it would be $800. And 2 weeks later, received bill from them for the amount of $1350. For 6 fans and 2 dehumidifiers
If you have a flood, assess your damage, start water clean up ASAP, if needing a claim, call insurance, but if not, call rental company for fans and dehumidifiers. Hardware stores you may be able to buy dehumidifiers not as powerful, but sure beats the price, even if you buy several of them. If it's catastrophic, then yes call them, they did more then what was adequate to dry, but rental delivery/pickup is all they really did for me.response / report this review -
20 May 2017
The technicians do great work and truly care for their customers. The management helps explain their process thoroughly and step by step. I would recommend them to anyone.
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10 February 2017
Knowledgable company that will explain the entire process of water removal to your befpre doing any work.
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21 January 2017
Quick to clean and take care of the issue. However, ensure to get your quote on paper prior to agreeing to their services. I was quoted $170 less only to find out the price magically increased when they came to pick up their equipment. Get a quote ON PAPER and not from the owners mouth (in person after installing their equipment from the OWNER Patrick).
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10 December 2016
Amazing company that treats their customers right and have very fair rates.
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21 June 2016
When a supply line broke late at night. I didn’t know what to do. I called this company because they were the first that popped up on Google. So glad I did. They were out quickly and had started the drying out process before I knew it. Thanks for getting my condo back in shape!
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16 May 2016
Before they put any equipment in your home, GET THEM TO PUT PRICE ON PAPER.
Had a water pipe break and flood the house, so I needed to dry my house out. With problems with insurance was hoping to pay them directly. Wanted to keep the price affordable, which they said could be done. When Sean came out, he said he was not able to put exact numbers on paper until he started, so I let them start. Both girlfriend and I asked for 1 day rental, and once they saw I was willing to pull carpet out of basement to speed dryout, they said $500. Wanted to bring in more equipment to dry hardwood floor, but I needed to clear things with insurance first. (Still fighting and not sure if I will have them involved or just self pay)
Before leaving said he could leave equipment for 3 days for the $500. To this i agreed, but I should have gotten in writing. After 24 hours, I turned most of the fans down or off as humidity was down to about 30%. Sean stopped by once to turn things back on and the humidity stayed about the same till Monday. Monday when picking up said that it had reported to corporate so it would be $800. And 2 weeks later, received bill from them for the amount of $1350. For 6 fans and 2 dehumidifiers
If you have a flood, assess your damage, start water clean up ASAP, if needing a claim, call insurance, but if not, call rental company for fans and dehumidifiers. Hardware stores you may be able to buy dehumidifiers not as powerful, but sure beats the price, even if you buy several of them. If it's catastrophic, then yes call them, they did more then what was adequate to dry, but rental delivery/pickup is all they really did for me.response / report this review -
22 April 2016
My basement flooded due to a sump pump failure and I found it when I got home from work. I contacted Servpro and they were out one hour later extracting water and starting the drying out process. I was extremely impressed with their efficiency, their knowledge and compassion.
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16 April 2016
Servpro of Northeast Wichita did a great job of helping us sort through everything, sealing the hole in the ceiling, and walking us through the fire restoration process.
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