Great knowledgeable and friendly staff. Good service department with top notch techs. Lots of stock to try. Very engaged with customer base with many events from parties to track days (one of the best perks ever!!!).
Place is great. Just got to test ride a 959 with no pressure at all. I dealt with Jim. Very easy to talk to and let me take the bike for a spin without any hassle at all. Well worth checking out. Thanks again!
~4.7 stars (at the time of this writing) average review on a Euro bike dealership should speak for itself but, I'm going to add to it anyways.
SSC is the best dealership - car or motorcycle - I have ever worked with by a HUGE margin. Product selection, product knowledge, and customer service are all top-notch. My wife and I have purchased 4 bikes from Jim and Scott over the past several years and they've always demonstrated superior knowledge of their product, worked out a fair deal with no pressure, and have done it all with a smile. Brenda in the back office is a joy to work with and handles financing and warranty logistics quickly and painlessly. Scott and Adam in parts/service making handling the logistics of upgrading and servicing multiple bikes a breeze and make sure it's done at a fair rate. Kyle in service is not only extremely knowledgeable but, he'll go out of his way to provide accessible explanations of the work done for anyone ranging from a completely "hands-off" weekend rider to the hardcore home mechanic.
The selection of bikes, gear, and parts they have on-hand is the best I've seen in the Northeast and they have a dealer loyalty program and promotions that are actually worthwhile. Plus, they run a ton of great events for riders and enthusiasts throughout the year: Demo days (and they still offer an impressive demo fleet year-round) , track day seminars, various service clinics, custom gear fitting, and even a fashion show for new gear at the end of the season!
The only thing that's even a slight negative about this dealership is that service appointments will start booking several weeks out during the riding season (and they still offer first-come, first-served service for smaller jobs on Saturdays to help alleviate this). I can't fault them for this though because their shop's expertise is very much in-demand - and for good reason.
This is the only business I've had any true "customer loyalty" for and I cannot say enough good things about them. If you're in New England and have even the slightest interest in fine two-wheeled machines, you owe it to yourself to check this place out.
Service service service. This place does it. Great staff who know their stuff and will spend the time with you. Awesome apparel selection. I go here because fit and style is so hard to select online. They have a ton of stuff no matter what bike you ride.
Awesome shop and crew! Very personal sales, parts and service department that is always willing to help and get you what you need. Would highly recommend doing business with these guys!
In the world of purchasing / maintaining Italian motorcycles you'd think the term "if you have to ask you probably can't afford it" would apply - though surely not true with Seacoast. I just had the first service done on my Ducati that I purchased here in Oct 2016 and I am very pleased with just how affordable (and professional) they really are. Highly recommend.
Scott made the process easy and great for me. I was on a bike and rode it home a week later. Never would have expected the quality and friendliness from an Italian motorcycle dealer after my previous experiences. Everyone is quick to help not just to sell you parts and bikes.
Service is great! I highly suggest this place even if you aren't looking right now I highly suggest going there!
Seacoast sport cycle sells the highest quality Italian bikes and apparel. The people that I met (Scott in sales, and Cam in apparel) were friendly, very knowledgeable, helpful and, most importantly, extremely reliable. From the way they conducted their business, It was obvious to me that they wanted to have a long term relationship with their customers and that they had a real passion for their work. Truly a great experience.
RM