Huge shoutout to Richard Burkhard and the rest of the sales team at this location. They made the purchase of my new GMC Sierra a pleasant and easy experience. It felt like I was part of their family throughout the entire process. I would recommend this location to anyone in the market for a vehicle.
We got our car from here, very friendly staff and we had Brian helping us, super nice guy and things we're done in timely manner, we've only had the car for a week and I hope our experience will be this pleasant all the way to the next car we buy.
Very professional dealership who got everything done in a timely manner!
Not happy that was given a fob that was about to bite the dust button wise and when it did I went to get it fixed and there is a deductable of almost $300. That's more then a fob. But my whole thought is I just got this can a few months ago and they should've taken care of it regardless.
The name is changed to Gettel chevy
Good service, a bit pricey
Was in there yesterday. Service was fast and friendly.
This dealership provides some of the worst service I have ever experienced. My GM vehicle has been in their shop 6 times for the same issue and I have been without it for over a month and a half over the last year. Not only did they try to pretend they couldn't find anything wrong with the vehicle (even though they know there are documented issues with this model), each time I got the vehicle back it was filthy, they did not replenish the gas they used, and they put so many undocumented miles on the vehicle each time I brought it in I had to start taking pictures of the in/out milage (they never put the mileage on the service reports like they are supposed to). This dealership provides shady, incompetent service with a service manager, Bob, who absolutely does not care about his customers and will let you know it!! I have been a loyal GM customer but my experience with this dealership and with this vehicle has completely changed my mind. That is why I am writing this - if you care about quality service and driving a quality vehicle, purchase something other than a GM vehicle and do not trust Palm Auto to take care of you when you have issues!!
We were very pleased with the Salesman, Dean Lesser who helped with the new Lease of our new 2016 Buick Encore. We found Dean very knowledgeable and honest. We felt no pressure and he was very patient when explaining all the intricate computer components on the car so that we could understand. He introduced us to the Assistant Service Manager, Fred Sontag so that we would feel more comfortable bringing our vehicle in for scheduled maintenance and repairs. The financial lady, Julie, really new her job and made us very comfortable with our purchase. Thanks to all for the great experience!
B and D Camp
We contacted Charley Surface on the recommendation of our son and daughter in law who had purchased an Enclave and Colorado with the help of Charley. We had narrowed our search primarily to the Equinox/Terrain. He helped us through the process easily, explaining options, features, financing,warranty, and any other questions we had. Took us for an informative test ride. Palm had an Equinox on the lot that met our needs/wants exactly, and we decided on the purchase. The rest of the process went just as smoothly with the help of Charley and Julie (I think?) who handled the actual paperwork. Delivery as well was easy, Charley explaining all the features, helping with the wi-fi and On-Star hookups. been a long time wince we purchased a new car, but Palm and the Equinox have been great.