Very good but sorry to see you go from woodridge. I will b joining Costco as I am not driving all the way out to Naperville Sam's. Think you guys did wrong by closing. Going to lose a lot of business
Always enjoyed shopping at this store. Received your closing letter and was very upset. This store is very busy and staff is very nice. Big mistake on your part. Less Sam's club for me.
I wonder is this store closing part of the restructuring situation that hit the news awhile back. Because the business and flow of people couldn't have been an issue, they were always busy. Gotta give them a 1 for closing out the blue and no notice or out of business sale! Otherwise it would be a 5 for sure
Well I was used to going to this Sam's club location being fairly new to the area, however I was extremely shocked to receive a letter just yesterday 5 days before a store closing! I'm not sure if this was an urgent situation or what but it's very shocking. I wish all staff the best of blessings finding new jobs.
I have a membership because this location is in a central area close to home. It would have been helpful to know this location planned to close before I renewed because now I have to drive considerably far away from home to go to Sams. Well I won't renew again. Here I come Costco which is just down the street!!!
Purchased a TV brought it home and it was broken. I brought it back within 20 hrs and told it couldn't be exchanged with out the original receipt. That they "don't sell broken items". However, when asked the return policy is 90 days but only if you have the original receipt. Kinda silly when they log all your purchases This is a terrible Sam's club. Much better off staying at costco!
Out of stock items all the time, I bought a tablet, paid for the it, stand in line for 30 minutes at customer service to pick up item, and said it's out of stock, really!
What's the point in having an eye care center when the "doctor" is in 3 days a week. Monday, Wednesday and Saturday. Seriously? So on the other 4 days they can only adjust glasses and take money? I've attempted to go there 3 times and got the run around 3 times as to why the doctor isn't there. If you can't give the service promised as part of the membership then why should I have to pay for all of it?
Very rude costumer service special in receiving department :/
Basic club store. Nothing good nor bad.
Well waiting in line at service desk for 20mins while one lady tries to answer phones and handle returns and new member cards is BS!!
Plenty of employees walks around doing nothing while this girl runs her butt off! This place is turning into the DMV!