Made an appointment for 930 with the Devin department. Called around 1:45 to check in on it and I was told my car has not been looked at nor test drove yet. So can someone please explain why I had an appointment at 930 and went without running errands on my day off (& finishing up everything during this holiday season)?!?! It’s 2:15 and no idea when my car will be “looked at” not fixed”looked at”.
Just bought my 3rd car from them and every purchase has been a great experience with great people. This most recent time I was helped by Paul who made the process fast and seamless. Will most likely buy a 4th car from Paul and this dealership.
Service department tried to quote me what my car was worth for something that cost less than a third. Tried to tell me I couldn’t drive it home it was in such bad condition. Took it to Bob Grimm in Morton and they did the work to find out exactly what was wrong and even got GM to pay for half the repairs. My final cost was about 15% of what Leman’s was quoting me. Don’t service your car here.
I appreciate Paul Kuske's diligence and help. He made great suggestions as I was researching towing vehicles, and set me up with a Jeep that will provide me more options for my future camping trailer. I am super excited about my new Grand Cherokee Laredo. Paul listened to me and was extremely pleasant to work with. All of the associates at the dealership were friendly. Thank you!
Paul Kuske, Brett Herrin and the finance manager Josh made the experience very comfortable. This vehicle is a major purchase, and I felt that I was treated very fair and reasonable. Furthermore with the Sam Leman team being very knowledgeable and professional. I drove from Omaha to Bloomington and it was worth every mile of driving. I would recommend Sam Leman to everyone.
Jason Lyczak is number one salesman in our book!!! Not only is he the nicest guy you ever
want to meet but he CARES about his customers. I highly recommend him as the salesman for you if you're in the market! Bought our cars from him. We now have a Chrysler and he's still taking care of us 1 year later. Can't say enough good!
My husband and I had a wonderful experience with this dealership. Susan Williams worked with us until we found what we wanted and she definitely went above and beyond! We never felt pressured and had fun with the experience of buying our first Jeep. We highly recommend Susan and the team at Sam Leman.
Victor Cioflec brings us back. We appreciate his easy going nature lending itself well to a low stress car purchase experience. We also appreciate the willingness of the Sam Leman leadership team to work with us on our trade and purchase price in order to keep the sale/purchase local. Great work Victor and team! We're very pleased with the outcome.
I'm so happy we found this dealership, it was worth the trip out of town for such excellent customer service! I was privileged to work with Anthony, such a professional, helpful salesman! I really appreciated that he didn't pressure me to make a decision and gave me all the test drive time I needed! Definitely keeping this dealership in mind for future car purchases, highly recommended!
Professional service every time my wife and I bring our vehicle in for routine maintenance. I have enjoyed talking to all of employees I have met there!
Jason was very very helpful during my car search! I stopped in to test drive a Jeep Liberty (1/13/17). He was very easy to talk to and the test drive was not uncomfortable at all. He did not know that I was coming by and still was very knowledgeable on the jeep. I had my heart set on a white one and this one was gray, so I did not purchase. HOWEVER, he stayed in contact with me for 3 weeks updating me on new Jeep inventory that was coming in and answering questions I had about other jeeps I had test driven (at other lots). He was never pushy. I talked to about 5 or 6 different dealers at other lots and the experience never measured up to Jason's customer service (not even close). I'm telling you guys-go see Jason and be honest about what you want. He wasn't pushy and never dismissed a request or question as silly or unreasonable. He communicated with me through text message (sending pictures of vehicles and details) as they came in (maybe a total of 6 times in the 3-4 week period). I liked that because I could respond when it was convenient for me and he never blew my phone up with messages. Ok, I'll stop now-But I could go on forever! So go see Jason!
Really nice people! Excellent service. Very pretty showroom and all employees are well trained on sales, service, and customer needs. Best place overall in B-N area. Good sales, too!
Decent sales team. James is great. The paperwork department was super helpful. Service was fantastic, on a later visit. Went in for a warranty part, and they topped off all fluids and washed it. Very professional and well done.
I came here to get my car fixed, and I couldn't be more pleased with the service I have gotten thus far. I came in a bawling mess, and they all were helpful and tried calming me down. They offered to drive me to the location I needed to be and worked with me very well. I can't wait to see how well they do on my care but I will certain post an updated review. So far though wonderful service and the nicest people I have met. If you own a dodge or are looking for one please pop by this location. Won't be a waste of your time!