This is an awesome dealership during and after the sale. They are super friendly and stand by their great product after the sale.
I'm new to the area. We have a beautiful 2004 4WD Tacoma with 113k and the clutch began making a noise. The first dealer I called gave me a ball park estimate of $1500+, and the second dealer said $2500+. My third call was to Rusty Wallace where I spoke to a service adviser named Mitch Elsey. Mitch asked questions about my truck and told me what he felt was needed, then had me hold while he got me the exact prices and availability of the parts. I like being treated professionally and the estimate was less than $1000. The final cost was $967, $533 less than the first dealer and $1533 less than the second.
The dealership was first class in every way and the repairs were done right and on time as promised.
I live in Madisonville and will drive the extra distance to be treated well and get repairs done right the first time for a fair price. My future business will be with Rusty Wallace in Morristown, TN.
Not only do I work here but I'm a customer as well. I've bought several cars from here. Not just because I'm a great salesman ..lol but the quality of our cars as well . I see the behind the scene stuff that our team does to make sure all our cars are in really good condition. That kinda peace of mind is why I love this place.
Alan Redmond has always given us the very best service. We have referred many friends and relatives to him and to Rusty Wallace Toyota. We have been there for 5 new vehicles. Thank you so much
I just recently purchase a new 2018 Toyota Camry from Jeff Gabbard at Rusty Wallace Toyota and the experience couldn’t have been any better! Jeff and the Rusty Wallace made purchasing a new car as easy as they possibly could! Thank you and I’ll be back!
I just purchased a 2018 C-HR XLE Premium. I would like to say a huge thank you to Brent and Jason for making that happen for me! I always get nothing less than A+ service from this Toyota dealership. This was my first new car purchase and Brent really calmed the expected nerves of an experience like this.
Great people and great place to get you in a great car! Always the best prices and best cars you can find anywhere in East Tennessee. Ask for Leia Hyder!
I recently leased a new Toyota Corolla from Nik Davis. Nik was very helpful in helping me find the best deal on exactly what I was looking for. We started looking at used cars, but Nik was able to put me in a new Corolla at a good rate. Excellent job by him for finding me the right car. Highly recommend Rusty Wallace Toyota if shopping for a car.
My daughter recently purchased her first car. This was the second car we've purchased from Rusty Wallace in 2 years. The people were very helpful in offering us specific details about each car my daughter test drove so that she could make an informed decision. Leia was patient with my daughter and we never felt rushed. My daughter ended up purchasing a Scion tc. She's driven the car 3 weeks and loves everything about it. I love, that with Leia's help, she made the decision to get the car with the most bang for her buck. We will definitely be returning to Rusty Wallace Toyota for future purchases!
Jimmie Campbell and the finance staff were great to work with. This is my second leasing experience with Rusty Wallace Toyota Morristown and although it took a little longer to process the deal the overall experience was better than average for sure.
We have purchased several vehicles from Rusty Wallace Toyota and they are wonderful to work with! I primarily go to Grover, but I have had great success with all of them, from their service department to their Used-Car Sales Manager, Heath! I trust them and that means a lot! Thank you Rusty Wallace Toyota!
Great experience with this dealership. Just a few days ago I got my 2016 Prius C and I absolutely love it! Our salesman, Shawn, was extremely helpful. He even brought the car out to my grandmother's house with the paperwork ready to go since she has such a difficult time getting around and was cosigning on the car for me. He explained everything in detail and showed me how to use all the feautures on my car. I will definitely recommend this place and Shawn to anyone looking for a new car. Thanks!
I first want to say I had a great experience when I was here shopping for a vehicle.. very friendly staff. Most of all I recommend Darin Cobb's .. he was very pleasant to deal with. I have never had an experience like this buying a car. No pressure !! Very pleasant to speak to .. he answered all of our questions.. I would buy another car from him anytime!! Great great experience!!!!
I bought a 2008 used 4 Runner from them and they were wonderful people to deal with. Heath, the used car manager, is a wonderful guy to deal with, can't beat him! He went above and beyond to make us the best deal possible. The service department has been great to deal with. The guys in there are the best. They have tended to my needs with a smile on their faces. Cant beat this dealership! All their employees are wonderful. Go see Heath for a good used vehicle. I recommend this dealship to anyone looking for a new or used vehicle. You won't be disappointed! Wonderful dealership!