Brian Reynolds is by far one of the best car salesmen I have worked with out of any dealership, and I've purchased quite a few cars. He worked with us even though we were difficult, and never once had an attitude or displeasant demeanor. Management told us we could come back the next day to get the car we had expressed interest in, and then sold it later that day. My 5 star rating is for Brian and not the dealership! Also one manager gave us a great offer and the other refused to honor that deal less than 24 hours later. The finance manager Gabriel was extremely pleasant as well. Overrall I'm happy with my purchase and salesperson but not the experience!
I had an amazing experience purchasing a new lease for my mother. The staff was extremely friendly and our salesperson, Vedette, had an immense amount of knowledge and easily gained our trust. We love our new car and got a great deal on it. I recommend this dealership to anyone in the market for a new or used car. I will definitely be returning for my next purchase!
Just bought my brand new Toyota here and the experience was like a dream. I have a baby and I made all the negociations through the phone, round of applause for AISHA she was the rep that walked me through everything, car features, price, everything was clear from the beginning. When I got there she had all the papers and numbers done, it was like a breeze. We got a great car at a very reasonable price and with great customer service, they gave my baby a toy! Thank you so much to all the staff, the person from finances was great too, best experience ever!
Buying a car can be a lengthy and stressful process for many, but at Royal Palm Toyota Tim Buchman made our experience effortless. Tim was welcoming from the very beginning, he made us feel like we were talking to an old friend.
Tim was professional, honest, and went above and beyond to try and get us the best deal possible.
Tim’s attention to detail was impressive, from bringing us bottles of water without having to ask (it was so hot out), to programming all my radio stations before I took off, to taking initiative to transfer all my items from my old car to the new WOW.
Even three weeks later, when I had some confusion with my finance paperwork, he was readily available to help explain and walk me through the process.
All in all, I strongly feel that Tim is someone I would highly recommend to all my friends and family.
I went in just to test drive cars. I explained my bad experiences with Subaru, and wanted to give Toyota a try. BRIAN REYNOLDS was the BEST SALES person I have ever dealt with, and the Sales Manager BRANDON went above and beyond to help me out!
Even signing papers with your finance person, NATALIE, was fun! They are great employees, and made my car buying experience EASY, and NON STRESSFUL!
Thank you TOYOTA! Thank you to everyone I did business with!
Sam E
I had a wonderful experience at this dealership. It's a very welcoming atmosphere. I worked with Marlene Levy and she was awesome. She was very knowledgeable when it comes to the inventory. She was straight forward and she show a sincere concern for her client's needs. Although my needs were pretty difficult, she was patient and worked hard to help me. I would recommend her to anyone time and time again.
I was able to tell my aunt so much better about the car we were looking at than the salesperson. They were polite, but not over the top and convincing, as if selling or getting us on a deal was a major priority. Granted this was one employee at this time, though the atmosphere didn't feel too right and the complementary showroom popcorn machine was getting stale. The stock of different cars doesn't have much variety and they lacked several new models to even look at.
From the 1st time I talked to Marlene Levy on the phone until I drove away with my new car was an enjoyable experience. She was very personable and professional. She knows Toyotas from front to rear which I found a plus.What a delight to do business with. I got the car and price I wanted. I highly recommend her. :-)
Thanks Marlene.
Phil Dixon
Trying to help my 19 year old through his first car purchase. Absolutely the worst possible experience a first time car buyer could ever have. To go through financial approval and telling my son he's approved and texting him they would set the car aside until he gets there after work. Then 1 hour before he arrives, my son gets a TEXT!!!! telling him "sorry, another manager sold his car" !!!?? What a bunch of scumbags. Beware!!!! Run by idiot management. Classic shady car sales people!!!!!!
Brian and Jackie were nothing short of amazing to deal with.
I knew exactly what I was looking for when I walked in and Brian did everything to make sure what he showed me was nothing short of it! He's extremely personable, honest and will not push you to do anything you don't want. He wasn't there to sell me on a car but it was as though he was there to simplify the process for me.
Jacki was super friendly and willing to answer any questions I had about my purchase.
I left feeling like I had gained two new friends and a new car!
Just Awesome!! This dealership is excellent! They got it all. Great service, and great prices.
you cant beat excellence. Thank You for your wonderful service and attentions. Vinny , my sales person was amazing. He answered every single one of my thousand questions. i definitely would recommend this place if you like looking for the best service you can get.