Name: Ross Chrysler Jeep Dodge Ram
Address: 2282 NC-105, Boone, NC 28607, USA, US
Telephone: +1 828-264-3626

Ross Chrysler Jeep Dodge Ram is a car dealer, located at 2282 NC-105, Boone, NC 28607, USA. They can be contacted via phone at +1 828-264-3626, visit their website www.rosschryslerjeepdodge.com for more detailed information.

Location :

2282 NC-105, Boone, NC 28607, USA

Contacts :

Added by Jopie, at 08 October 2016

Monday 9:00 AM – 6:30 PM
Tuesday 9:00 AM – 6:30 PM
Wednesday 9:00 AM – 6:30 PM
Thursday 9:00 AM – 6:30 PM
Friday 9:00 AM – 6:30 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Ricky !

20 December 2017

If I could give them a zero I would. Worst buying experience EVER! Our actual sales person was nice and informative, however, customer service stopped with him.his Sales Manager was rude, aggressive and condescending. I walked OUT.my wife wanted the vehicle so bad (there was not another same color/style for another 300+ miles) we had to return. I thought if it were my business I would want to know how my sales reps are doingspoke with the HMFIC who made excuses for the Sales managers behavior, tolerated what I had to share but really didn't care either way. His own Laissez-faire management style turned me off also. I believe in letting folks OWN there issues, behavior.he obviously did not. I'm not sure if they were related but that's the feeling I got.

In all fairness, Our salesperson was very attentive and a gentleman throughout the entire experience despite the example/mentorship provided by his senior folks.
WE WILL NOT BE BACK! NOT EVEN FOR AN OIL CHANGE. APPEARS THIER SERVICE DEPARTMENT DOESN'T CARE EITHER.

RUN. DRIVE. WALK. SWIM.SOMEWHERE ELSE WITH YOUR MONEY!

Had to add this after reading some of the owners responses to some of the online ratings posted of dissatisfied customers.it doesn't surprise me he enjoys cyber bullying some of his customers (9 month pregnant woman! and others). No "Service Recovery" on his part should be expected by anyone who doesn't post favorably. I can only assume he'll take aim at me next for my honest review.
Timbra Wright

14 November 2017

I called to schedule an appointment to have my car detailed and some staining removed from the interior roof and seats of my Jeep. Upon arrival, they could not find my appointment or any information I had given them. When returning the next day to pick up my Jeep, the car was clean, however no attempt had been made to the roof, the seats are still dirty, and I have found several areas that weren't even touched. I was able to clean some of it by myself, but I feel that this shouldn't be the case considering I am literally 9 months pregnant and paid well over $200.00 to have this service done. I would gladly pay to have a good job done and more if additional work is needed. Very dissatisfied with their results for the price.
Nate Bourassa

25 October 2017

They’re there, but don’t seem overly enthused about the services they provide. Lackluster service and attitudes.
Chris C.

04 August 2017

Stopped in to check out the Cherokee's and Wrangler's salesman took all my info and never contacted me back. He was going to locate what we had discussed and get back to me. We went to Lake Norman Jeep and purchased a new Cherokee.
Joshua Cook

24 July 2017

My wife and I purchased a car from Ross Chrysler and can't even begin to say how great of service they had from start to finish. Mike Hall and his salesman Sean did a superb job!! I would recommend anyone to use them in purchasing a vehicle. No games no tricks just honest business. Thanks so much!!
Jenn Wilsey

30 June 2017

Thank you so much for helping me with my new Jeep! I've always wanted one and the specialist Josh Ward was amazing. He was able to answer any question I had. I definitely would recommend this dealer to anyone!
Robin Jarvis

20 June 2017

Hands-down the smoothest, easiest and most pleasant car buying experience I've ever had. Brett Silver and the team at Ross in Boone, NC made the transaction seamless. I knew the car I wanted but it was still at the factory so I put down a small deposit. Then Brett called me 7 days later to say it had just been put on the train from the plant (in Toledo, OH) and that it would arrive the next day in Winston Salem - and then be delivered to Boone on an auto-transport truck. I was impressed and amazed at the call - so thoughtful and thorough! The next time I heard from Brett, my new Jeep had arrived and was waiting for me. When I arrived at the dealership Brett had all of the paperwork ready for me and within minutes Sean Parker, the finance manager, had the paperwork for the financing we had discussed more than a week earlier. Sean went above and beyond to get me an interest rate and a payment that was more than fair. (Thanks, Sean.) I would definitely recommend Brett Silver and the team at Ross Chrysler Jeep Dodge Ram in Boone, NC for your next car purchase!
Rudy Lambert

15 June 2017

I lived in Boone for a few years and purchased all cars from Ross during my time there. I moved down to Winston Salem over two years ago and decided a few weeks ago to purchase a new Durango. My experience with a dealer near me was terrible and I ended up going back to Ross for my purchase. One thing you can count on with Ross is responsiveness and a fair price. Brett Silver gives you a clear picture of buying options and if he doesn't have the car you want, he will go the extra mile to get it. I highly recommend Ross.
Cindy Miller

08 June 2017

Andrew and the mechanic were very patient while explaining to me my problems. While I waited almost all the salesmen spoke to me and checked if I needed anything. One of them was even kind enough to bring my dog a bowl of water.
Victoria Cooley

19 January 2017

Had a transmission issue with my 2013 Jeep Patriot. Took it into the service department and they replaced it under my warranty. The service department was very helpful and did an excellent job. My Jeep has never shifted better! I had a wonderful, hassle-free experience. Ross Jeep will definitely be my "go-to" from now on.
Danyelle Kara

15 October 2016

This dealership is top notch. They went above and beyond to get me exactly what I wanted and for the best price! They did such by treating me as a friend rather than just a number to meet. Ben Keely as my salesman was phenomenal through the whole process, along with Shawn the finance manager and Steve the sales manager. The whole dealership was involved and I couldn't ask for better service from a local dealer. I'd recommend them all day, every day.

Added bonus, they are dog friendly!