I was very happy with the service in the store, Christine was very understanding and professional. I got prompt attention, help in finding what I needed and was able to complete my purchase very fast. I was very satisfied with the arrangements for delivery. Overall, everything was explained and i understood without any problems. However I'm very dissatisfied with the delivery. On the first scheduled delivery, items was delivered without needed hardware. When I called customer service to find out when this would be corrected, the answer I got was very abrupt. It made me feel like I had no right to have called and asked and i'm still waiting to know when this will be resolved.
After an informative and enjoyable sales experience with Eric; I purchased a living room sofa and ottoman and both my husband and I are pleased.
so much so that I visited again during the Memorial Sale and purchased three Serta Gel Infused Memory Foam Mattresses for the entire family.
Linda P. was very knowledgeable and friendly. She listened and pointed out exactly what I wanted. Shopping here was an enjoyable experience!
Linda P. was very accommodating, listened to what I was asking for, asked questions, presented the furniture, swapped out tables to create the look I was going for, she went above & beyond! A valuable salesperson to your R2Go team!!!! - Kelly
Had issue with sofa set i purchased last year..but with the help of ramon everything got worked outand with his help i got a great deal on 2 bedroom sets for my kids..rooms to go stand by the quality of there furniture..ramon,thank you so much for your help..and i will always be a rooms to go customer