Nice cut, good service, and they were very nice about me running late to my appointment. Cheaper than other salons in Durham for a cut!
Loved, Loved, Loved it! Such a cute salon with such nice people. I just moved and this will be my new go-to salon (this is saying a lot considering how picky I am with trusting people with my hair). Kales absolutely worked magic--she gave me the best cut and color I have ever had, hands down. Definitely go visit and ask for Kales!
Amy Starr is wonderful! After finding the worst places in Durham to go, someone recommended Amy! I'm so glad!
I booked a trim, last minute, on a whim. I just needed to remove some dead ends, so I was okay with deviating from my regular salon. However, after today, Rock Paper Scissors will be my new salon! KC was my stylist, and he was superb. He took the time to understand my hair and routine. His trim exceeded my expectations. He cleaned up my cut and put me on a path to achieve the style I want moving forward. His cut was very precise; the blowout achieved the volume and movement that I love; and his pro-tips were realistic and smart. I never felt rushed, and KC was willing to work with me every step along the way to ensure that I left happy! Overall, I highly recommend KC as a stylist! Can't wait for my next cut!
I had a great first experience at RPSS. I am convinced that KC is a hair wizard. He asked questions, made solid suggestions, and gave me a haircut that I genuinely feel defines me. I felt incredibly comfortable during the entire experience and left feeling really good about myself. Most definitely will be returning.
Amy gave me the best haircut I've had in many, many years. I told her about a problem I've been having with haircuts looking weird, and she diagnosed the issue immediately. Then she worked some serious magic. Amy please cut my hair for the rest of my life? A zillion stars.
Abby did a phenomenal job with my hair! She listened and helped give me exactly what I wanted!
I have been coming here for over an year. Love this salon. Kc is amazing. He recommends good treatments for your hair. Gives great hair cuts. I get lot of compliments for my hair and its all because of KC. My hair health is better now than it was 2 years ago.
I had been going to one salon that at the end of every appointment they would tell me how next time they would be able to fix this or fix that. Um, why should you need to fix my hair after you ripped me off just now by messing it up??? I finally decided to try someplace new. A friend told me of Rock, Paper, siccors. I will never go to another salon ever again. The staff is very polite and friendly. The interior is very retro and funky. The staff is extremely well trained at their craft and will take their time to get it done right. I didn't think my hair was ever going to get fixed, at least not in one visit, but Abby proved me wrong! She took her time and corrected my color. I feel like a million bucks, and I didn't need to pay a million bucks to get my hair fixed. Hands down, best salon in NC!
Hands down my worst experience as a customer ever. I am still in disbelief and I waited over a month to cool down. Here's the chain of events:
-I saw all of the great reviews and heard good things, so I booked my appointment in advance and drove from almost an hour away because of the hype. I left 30 minutes ahead of time to ensure that I was on time.
-I was not informed that this was Durham's big festival day or that parking in general was problematic. As a result, the 30 minutes that i left ahead of time was insubstantial. I arrived ten minutes late after moving mountains to make it there through the festival, of which the store was in the center.
-Although I profusely apologized for something that was clearly their fault for failing to advertise that they would be in the middle of a festival during that time, I was informed that ten minutes was apparently the cutoff for the day and no one would see me. When I pried regarding the festival surrounding them, the attitude was "well, yeah, of course there's a festival going on a big band's about to take the stage so that's why everything's blocked off and crowded. When can we reschedule you for tomorrow?"
-I said that I was wide open and rescheduled for the following day at a convenient time for them, then passed back through the festival totaling literally hours of transportation time to and from a haircut that I did not get.
-I returned the next day and was informed by a custodian of some sort (some guy fixing their lights) that they were not open that day. He volunteered to call the owner to see what could've happened with my appointment and she neglected to speak with me, but said I could just come back the following morning if I wanted to sort it out. Another two hours of driving time wasted.
I was never even called regarding my rescheduled appointment! I still cannot believe that I was rescheduled on a day that they were not even open. Whether or not they give good haircuts, I could care less at this point. Evidently the desk clerk has a sick sense of humor and will be driving away future clients. To top it off, the owner did not even care -- no effort made to speak with me and see what had happened. The service was absolutely appalling.
I had one of the worst haircuts I've ever received here. When I went back in to have them fix it, another hair stylist told me I was wrong, it was a great haircut. Her way of fixing it was to grab handfuls of my hair and cut chunks out of it. Immature attitudes that cannot handle being told they are not as good at haircutting as they think and tell everyone they are. Stay away if you value your hair.