About
Location :
Added by Jopie, at 31 March 2016
Opening Hours
- Monday Closed
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 6:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 7:00 AM – 4:00 PM
- Sunday 9:00 AM – 2:00 PM
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9 Reviews
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24 July 2017
Dr. Woods and his staff are great. I have taken my dog to many different veterinarians in search of a doctor who will work with him in extending his life and improving his quality of life and Dr. Woods has given me hope that I can help my dog. The best part is that my dog likes going to the practice. He usually shakes in terror every time I take him to the vet but at Dr. Wood's office he is curious and explores and is happy. That's the most important part.
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21 June 2017
Dr Woods and staff are OUTSTANDING. It is a privilege to be one of their patients! Dr Woods is so gentle and kind. His knowledge and integrative approach is unmatched. Only the best for my kids---and Dr Woods and staff are it! Ive had nothing but fantastic experiences for the last two years I have been coming here. Thank you Dr Woods for all you do!
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09 June 2017
Honestly, I never write reviews but Dr. Woods and his team are amazing! I have never had a bad experience with either Dr. Woods or his staff. We have several pets with a multitude of issues and Dr. Woods has always been amazing. I can't blame their office for being busy, since I am always referring people there! No matter what, they have always fit my animals into their busy schedule.
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22 March 2017
I have had quite a few moves, so quite a few Doctors for my children. But now
"Wherever I go
Whatever I do
I will be right there"
going to Woods
"Whatever it takes"
depending on how far it'll take
"I will be right there" going to Woods
Dr. Woods & team are the best out there, hands down. And I cannot even stress that enough.response / report this review -
09 January 2017
They definitely need betterand friendlier customer service with their staff that answers the phone. Very unpleasant woman answeredwill not be using this vet because of her
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21 September 2016
The staff in this office are the most uncaring bunch of people I've ever met! I've taken my cats to Dr. Woods over the last 8 years, spent LOTS of money and even referred Dr. Woods to friends. Consider ALL that o-v-e-r. It's really a shame because he's nice guy who knows a lot.
I called today asking if Dr. Woods could call me about an issue I'm having with one of my cats. I never ask this but it's a special circumstance. My cat has issues with being transported and before I brought him in, I wanted to get some advice. I'm sure my visit would've been upwards of $1,000 (it's rarely ever been less than that).
I tried to spare all the details with the front office and simply needed Dr. Woods' advice. Well, you know how when you're explaining something over the phone to someone and you can tell they just aren't listening? That's my experience with Heidi. I understand listening is an art and not everyone is good at it but whatever you do, don't expect it from Heidi. You're just setting yourself up for disappointment.
I was told by Heidi that Dr. Woods "Doesn't just call people." She informed me that it would be $75 for a phone call! I explained (though I shouldn't have to) that I was a long time customer who'd spent thousands of dollars there. I just had a special situation that I needed to discuss with Dr. Woods.
Heidi is just like Jasmine P. described in her review - Unfriendly, robotic and seems like she couldn't care less about you, your cat or about losing a customer. I asked Heidi to pretend she wasn't at work for minute and to imagine she was calling a vet for help about her cat. I asked her to have some compassion for a person who is distressed about her cat. Unfortunately, Heidi's compassion jar is empty (I'm not sure it was ever full).
In what I now believe was an effort to get me off the phone, Heidi tersely and reluctantly said she would have Dr. Woods call me. I couldn't help myself so I asked her, "Do you even care?" She evaded answering me and then repeated she would "have Dr. Woods call me." I pressed for an answer and with daggers in her voice said, "Of course I do!" I said, "Your behavior says otherwise." With that, she hung up in my face.
I called back and Julie answered. I asked if she could please tell Heidi nevermind and that I won't be coming back.
I should mention that this is the 3rd time I've been treated very poorly by the staff here. I'm a forgiving person and try to let things go but today was the last straw. These people are no better than you or I. However, they lack even the most granular amount of authentic kindness, empathy or compassion, which is an utter shame because Dr. Woods is a kind, caring, smart guy.
Heidi speaks in a whiny tone that's fake, condescending and devoid of humanness. If she worked for me, I would fire her. Unfortunately, her behavior is condoned and allowed to run rampant. And for that reasonI'm OUT.response / report this review -
08 July 2016
Cant say enough wonderful things about Dr Woods. I have had veterinarians all over the country for my two boys, and he is one in a million. I never let anyone touch my babies but one of mine required surgery and everything went so smoothly and he healed so fast. I couldnt think of anyone I would trust more with my babies than Dr Woods! He is honest and always does what is in the best interest of the pet. His knowledge (from surgery to acupuncture!) and gentle spirit always put my two ferals at ease.
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26 June 2016
Simply put, Dr. Woods and staff are awesome.
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07 April 2016
Dr Woods and the staff are always great! They really care about their clients. Both the 4 legged and 2.
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