About
Location :
Added by Jopie, at 23 February 2017
Opening Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 7:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday 9:30 AM – 6:00 PM
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14 Reviews
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15 December 2017
My purchase experience was great. Jeff our salesperson was awesome however when calling in for assistance for parts and service, RNP really needs to improve. You reach a voicemail service and leave all your information for a call back and I've yet to ever get a returned call.
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11 December 2017
Amazing staff! Cesar and Tuesday helped me surprise my boyfriend for Christmas and made it an incredible experience! They were always in touch with me and were able to go the extra mile to make the surprise one my boyfriend will never forget. Thanks guys!
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04 November 2017
I can only say that someone in your service dept sent me to a different shop it’s called 2 GUYES GARAGE, when I all I wanted was to get my kids quad fixed. If Management is any good it should get involved and end this practice. You have lost my trust completely, and I’ve had a Polaris Star Card for a very long time. I will never call this dealership. It’s BS
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29 October 2017
I came in a few days ago "just looking". I have read the mixed reviews and can only diagnose that the people who left negative reviews "didn't get it their way". I found the sales staff completely professional and informative. After browsing the store for 30 minutes I ended up chatting with Wade, one of the salesman on the floor. I never felt pressured to make a purchase at that moment. He was funny, listened and answered all of my questions. After visiting with him, I found the side by side that I must have. Of course I need to clear it with my better half. Wade explained the process of making a purchase and I am actually looking forward to coming back in. Many sales people could learn from someone as knowledgeable and friendly as Wade. If you are looking for a new toy, motorcycle or just want to learn more about what is new to the market, ask for Wade. To the management at RideNow, keep hiring individuals like Wade and your business will continue to flourish, the negative reviews will decrease and people like me will referral more business. Please make sure Wade knows how appreciative I am! Dan Smith.
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26 September 2017
This review is long overdueI restored a bike back in March and the lead mechanic here was a grade-A help! He took time out of his busy day to help me diagnose a huge issue. This is an outstanding group of kind people here for the customer. Highly, highly recommended.
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04 September 2017
The reason for my one star, is I called these people for the first time, about purchasing my very first quad, after someone answered the phone and quickly said nothing but "hold please", I was left on hold for 20 minutes and 55 seconds (which I screenshotted).
we all know that 20 minutes is unfortunately a way of life when dealing with cell phone companies or cable companies, but when it comes to a business in your community which has five or six locations throughout the valley, this is absolutely unacceptable. Anyone who believes this is acceptable is either not making any money or not making as much as they could be. Is this an example of there customer service?.. I don't know, but I'm certainly not going to roll the dice on $10,000 to find out. Turned off of purchasing a quad (at least for the moment) and definitely not from RideNow, I'm going to focus on having a good Memorial weekend.response / report this review -
17 August 2017
What a great experience!!! Chris Rottinger went far beyond my expectations in every way. Easy credit union financing with a great rate. An extended warranty at a great price and tons of help with aftermarket accessories. Everything was done quickly and even the service department made sure I was comfortable with everything on the X3. Chris really took the time to make this a great transaction.
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22 July 2017
If I could give them a minus I would..Almost from the beginning it was a disaster ..Swapping sales people on me. Quoting me different prices. They gave me a parts guy that ordered a top that was twice the price of the one I wanted and more things I didn't wantHe could not even order the right spare tire and rim. The sales people tell me that I could have a $500.00 discount for being a totally disabled veteran. Then the finance guy zips through the contract that shows I ordered over $6,000 in parts. I call and ask Mike in parts for a list of everything that was ordered. He tells me that some of the things ordered will not even fit my machine. So I have to go back to the sales manager, he gets Mike, ( now my new parts guy) to order the correct parts. The sales manager figures a correct price (several thousand dollars less) except now there is no veterans discount. When I asked the finance manager why I did not receive it he said they decided not to give it to me. By then I was fit to be tied. They had my $8,000 deposit and I had taken delivery of the machine. One of the sales people said to call the general manager..I did twice and left messages.I never heard back. Since then I have talked to several people that bought from them and they all said never again. Don't do business with them, you will regret it.
BTW. I love my Can-AM MaverickJust wish I had bought it somewhere else.response / report this review -
29 May 2017
We had an excellent experience at RideNow in Chandler. Brian, Luke, and Danielle all provided us with excellent customer service. They were great to work with and it was a no pressure sales environment. Brian listened to our needs and helped us find exactly what we were looking for. He was very knowledgeable and answered all of our questions. Luke was excellent in helping us get the right financing. Danielle was awesome when we signed the docs, she was very personable and did not try to sell us on what we did not need. All in all, we had a great experience purchasing our new Can-Am Defender, we are excited for the assembly to be completed so we can pick it up!
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29 April 2017
I just purchased a 2017 Indian Scout Sixty. I've thought about it for a while but after speaking with Kyle L. I decided to purchase the motorcycle. It wasn't from just a pro salesman who could sale anything. It was from a guy who was just excited as I was and who made me feel like part of the RideNow/Indian Motorcycle Family. He work tirelessly to get me exactly what I wanted and was not only professional but treated me as a friend. Then I had the privilege of meeting Dustin N. in the parts department who shared the same style as I did in the accessories for my new motorcycle and showed me pictures of his Indiana and gave me great advice on the accessories. Then to finalize my experience I had the privilege of meeting Danielle A. in finance who was very professional too and also treated me like a new part of the RideNow/Indian Motorcycle Family. I think we spent more time talking than it took to sign my paperwork. Even still between all the chatting she made sure I was 100% clear on every detail of my paperwork.
As someone who is considering to buy an Outstanding Motorcycle, I would personally recommend that you contact the Great people I mentioned. As you can buy a motorcycle anywhere but to be treated as family and with such professionalism makes the entire experience all the more enjoyable!!
Thank You,
Kyle L., Dustin N., Danielle A. For the Awesome experience!
Michael Websterresponse / report this review -
21 April 2017
I worked with Tony Zapatka to pick out a utility vehicle that would fit in my new toy hauler. The original plan was to return to purchase that vehicle after I picked up my toy hauler. Once I picked up my toy hauler, I discovered the dimensions were not as expected. I send Tony a text explaining my dilemma and disappointment. He was very upbeat and happy to help me again from the beginning looking at options that would now work with the new space requirements.
Both times he was very easy to work with, knowledgeable, personable, not pushy and very inviting to talk with. He was happy to help regardless of whether or not I was making a purchase. Made me feel at home and the whole experience very enjoyable. Especially after my initial disappointment of my toy hauler cargo dimensions.
Highly recommended, especially if you have the privilege of working directly with Tony. I also meant Tony's manager Cesar, he was friendly and easy to talk with as well. Very supportive and ready to help in any way. Great environment.response / report this review -
19 April 2017
Purchased a Yamaha TTR110 for my son today. Scott went above and beyond answering all of my questions and concerns regarding the bike. I went in knowing very little about dirt bikes in general. I have a much better understanding now and feel very confident that Scott helped me choose the perfect starter bike for my son. I live in Cave Creek but the drive was definitely worth the amazing customer service and bargain I received!! My younger son has a birthday in August and I will definitely be going back to purchase a bike for him through Scott. I would definitely recommend buying from Scott at Ride Now in Chandler.
Michelle Grovesresponse / report this review -
30 March 2017
Just purchased a new 2017 Maverick Max. Everything was smooth from start to finish. Hannah and another lady called us and told us about the buy back program. They were very helpful and professional. I know that some people may not like their calls, but we appreciate you! This isn't the first time we have purchased from RideNow Chandler and it won't be the last. Jon was our sales guy and he was great. Very helpful and no pressure at all. He even came in on his day off to make sure the whole transaction was completed smoothly. Terry was our finance guy. He was also great. He found the best rate for us and walked us through all our options, making sure to tailor to our needs and didn't pressure any packages we didn't want. We also had help from the parts department in choosing some extras. Pretty perfect experience once again! Thanks everyone!
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02 March 2017
I love walking around the new store with my boys. They have fun looking and talking about the huge selection of different vehicles. Andy and Tony were a great help in choosing the best vehicles. Yesterday we purchased a new used quad that Tony found for us and it is in great shape. Danielle made the transaction easy and actually fun as we talked through the purchase options to finalize the sale. If your in the market this is the place to go. If your not in the market go anyway to learn about some of the cool new vehicles available today.
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