Name: Rick Hendrick Dodge Chrysler Jeep RAM
Address: 1468 Savannah Hwy, Charleston, SC 29407, USA, US
Telephone: +1 843-352-6931

Rick Hendrick Dodge Chrysler Jeep RAM is a car dealer, located at 1468 Savannah Hwy, Charleston, SC 29407, USA. They can be contacted via phone at +1 843-352-6931, visit their website www.rickhendrickdodge.com for more detailed information.

Location :

1468 Savannah Hwy, Charleston, SC 29407, USA

Contacts :

Added by Jopie, at 06 March 2017

Monday 7:30 AM – 8:00 PM
Tuesday 7:30 AM – 8:00 PM
Wednesday 7:30 AM – 8:00 PM
Thursday 7:30 AM – 8:00 PM
Friday 7:30 AM – 8:00 PM
Saturday 8:00 AM – 8:00 PM
Sunday Closed

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William Jacobs

24 December 2017

Awesome car buying experience yesterday at Rick Hendrick Dodge Chrysler Jeep RAM on Savannah Hwy. Our salesman was Phil and he was great to work with. We had to bring all three of our kids with us to the dealership because babysitting fell through and Phil was so great with the kids and understanding of us having to tend to them and keep them busy. We bought our Pacifica at a great deal and we highly recommend this dealership.
Mark Volkmann

17 December 2017

Before placing an order for a new car with this dealership, I had the North Charleston Rick Hendrick dealer inspect my old car and provide a trade-in value of $9,000.

The West Ashley Dealer (for whom this review is for) said they would match it and we got the order going, agreeing to a firm price for the new car. My sales rep was Christian Englert.

The new car came in about six weeks later and I went in to do the paperwork, which I thought would be a simple formality since we had already agreed on the prices for both cars.

Well.

Three hours later I drove off in my new car $2,000 poorer than I had expected to be.

Amazing BS justifications for not honoring their trade in quote from earlier. (Suddenly the front bumper had to be replaced, and, and, and..) Plus a $595 fee for closing costs, when I didn't even take out a loan.

Now my daily commute is just a daily reminder of being ripped off. I will not be purchasing any more vehicles here, or at any of other Rick Hendrick dealerships.
Tim Batts

16 December 2017

I just bought my second vehicle here. Even though I now live in Baltimore I still drove to Charleston because they had the best deal in a 500 mile radius. Ask for Joey! You won't be disappointed in his service.
Mark Kotlarich

22 November 2017

Have bought three vehicles, from their they have a huge selection and several dealerships right in the same area. Sales staff and facility are top notch. I find their service department to be the weak area of the business. Hard to get any immediate service but efficient when work is completed.
Dallas Porter

24 October 2017

Do not feed this corporate monster. I took my truck there yesterday for an oil change. I provided oil filter as well as fuel filter. I fully expected to pay around $100-$120. I walked around the lot to check out new vehicles for about an hour, asked a couple of people for info on trucks only to be ignored. Finally get my truck back only to find that they charged me $105 for the installation of the fuel filter alone (the total bill was $194.18). I asked why it was so expensive and the gentleman basically told me that's just the way it is. I paid it without causing a scene in fact with a smile on my face. I called back this morning and still couldn't get an answer other than they charge $140.00 an hour for labor. Don't feed the Rick Hendrick monster, support your local mom and pop shops.
Coley Ferguson

01 October 2017

Ask for Christian E! I bought a car here back in August and it was the most pleasant car buying experience, actually this was my only pleasant car buying experience. Christian is a great salesman who will really listen and help you find exactly what you want.
Tommy Doyle

27 September 2017

$1200 and 1 month later same problems with my truck. To add insult to injury I called about bringing my truck back. "don't know when we can get to it, maybe next week". I asked to speak to a supervisor held for 2 minutes asked for my call back info.that was yesterday. You guessed it no call back.
So trip planned and a vehicle I cant drive, and out $1200, without as much as a call back.
I like my dodge, I usually get OK service, but feel really screwed this time. Definitely gonna look for another place to work on my vehicles.
JOHN DOWNS

21 September 2017

I bought a 2017 Jeep Rubicon Recon from Rick Hendricks on Savannah Hwy and I am in love with it. Joey my sales advisor was knowledgeable and friendly. John the manager drives a Jeep and helped point out many features of the Jeep that I did not know. They are a low pressure dealership which made me feel comfortable in my buying experience. I highly recommend them if you are in the market for a Jeep and I will buy my next Jeep from them!
Casey Rutherford

27 August 2017

My experience at this dealership was very pleasant but they certainly made promises they couldn't keep. I explained to numerous sales associates that I lived an hour away, told them what my credit score was, told them what I wanted my monthly payment to be for the vehicle I was interested in, sent them the information on my current vehicle so they could give my a guestamate on what they thought they could give me for my car, as well as sent them pictures of it, all so I wouldn't waste my time driving all the way out to West Ashley to not get the vehicle I wanted. The 2 sales associates I had been working with both ensured me I could get the vehicle I wanted at the price point I was requesting, and told me to drive out there to ensure this deal could work. My current vehicle is in great condition, and they offered my a lot less for it than what I owed and what any other dealership had offered me, and after running a credit check (making my score go down) they told me the payments were going to be around $600 a month instead of $400. I expressed to them numerous times what I wanted the monthly payment to be and told them I didn't want them to run my credit unless they could do this deal. They also told me if they ran my credit it wouldn't effect my score, which it did, and I know have another inquiry on my report which I was also trying to avoid. I understand I was asking a lot, but they also told me time and time they could get me in the vehicle I wanted at my price point with my trade in. I wasted my time driving an hour away and was definitely displeased with the outcome because of what I was told.
Tina Hammock

07 June 2017

I have had nothing but positive experiences at this dealership. I purchased my Durango here and have continually returned to get oil changes. They are also very friendly and helpful.
Francisco Cano

06 June 2017

Friendly service ..great deals ..great staff.and convincing sales teamhahawe got a truck the same day after test driveawesome.
Jonathan Weaver

31 May 2017

If you have an appointment time set, it doesn't matter. Had appointment time set for when they open at 7:30, at 11 I go out and get an update and they are just starting on my vehicle. This isn't the first time here. They need to take notes from their sister Chevrolet service department. I never have issues there when I take my wife's car.
Greg Graziani

26 April 2017

I arranged for my car over email a week before showing up. I got there and it wasn't ready. They then tried to give me a demo car with 3000 miles on it. After starting to walk out they conceded they had 6 other of the same work truck with less than 20 miles on it. It then took forever to get all the paperwork done. They wouldn't give me the $50 test drive gift card because I didn't have the coupon. Buy a $25k car and they won't come off an Amazon gift card
Deandria Simmons

13 March 2017

My experience at this dealership was a great one. Isiah White was my Sales Consultant and he was just amazing. He's really great to work with, patient and very helpful. He also took his time to get me the deal that was best for me and got me what I wanted. He even went the extra mile to get the car washed and gassed up for me so that I could leave in a timely manner. I would recommend anyone who is in search of a new car and is on a budget to go see him. Really great guy!