Name: Reserve Square
Address: 1701 E 12th St, Cleveland, OH 44114, USA, US
Telephone: +1 216-861-2715

Reserve Square is a point of interest, located at 1701 E 12th St, Cleveland, OH 44114, USA. They can be contacted via phone at +1 216-861-2715, visit their website www.reservesquareapts.com for more detailed information.

Location :

1701 E 12th St, Cleveland, OH 44114, USA

Contacts :

Added by Jopie, at 22 June 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 5:30 PM
Saturday 10:00 AM – 3:30 PM
Sunday Closed

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Anonymous

13 November 2017

Our leasing agent Andrew Edwards is an angel! He went through everything step by step and offered me and my roommate lots of generous help with every problem we brought to him. He treats us like a friend. we are so happy to be leasing with him in our corner.
Anonymous

11 November 2017

Andrew E., (Reserves Square Apartments)
Thank you very much for the service you provided me in my move to the Cleveland market. Not one time did I feel disadvantaged because of logistics. You truly were my eyes and ears throughout the entire process. I clearly heard your passion to serve and your upbeat personality through the phone. Keep doing what you do as you are a great representation for K&D.
Thank you again and welcoming me to the K&D family!
IFord
Anonymous

02 November 2017

I have been living here for over a year now and it is amazing how things have turned around. I am pleased with the upkeep of the building. I think the staff is friendly and very attentive. I appreciate their help and concerns with the needs of residence. The staff of Reserve Square should all get a raise and some weekends off "smile" . They work so hard!
Anonymous

28 October 2017

Andrew made my experience from beginning to end absolutely AMAZING!!! He found the perfect apartment that met all my expectations and wants! He’s one of the best leasing agents I have come across and I am so happy I met him; even more, I am so excited to be moving into Reserve Square! Thank you Andrew for the awesome experience!
Anonymous

29 September 2017

The leasing team is incredibly helpful and have a knack for pinpointing the specific suite that we're looking for. The value on the downtown location and the quality of the suites cannot be beaten for its price. There's a grocery store connected to the building. And the 24/7 security guys are the best. There's also a gym with glass windows and a beautiful view
Anonymous

27 September 2017

My experience with The Reserve Square apartments has been an awesome transition. I received amazing customer service from the agents there especially with Rea; she was awesome with my move in process and her staff was amazing as well!! would definitely recommend them!! Beautiful Views
Anonymous

23 September 2017

Saw studio apartments for $0 deposit on their website. Went in and talked to Andrew. He confirmed the $0 deposit. Paid a $199 holding fee. Got the lease. Had a security deposit. Andrew's excuse was that it was his first week. Doesn't explain why the website was wrong. Won't refund my $199. Will never do business with K&D and urge all not to. Shady business practices, incompetent employees.
Anonymous

03 August 2017

its terrible place. They have lost my packages twice.The worker can change what they have said to you if you go to another worker. For example, we decided after we saw the apartment to move in the west side then few days later they made up a story that this unit is not available anymore then we had to move in to the other unit which is older in the east side. My friend had left to to her country abroad so they have said to her that they are fine to send the deposit to me. Now I just called and they said that we cannt issue you a check on your name.
And many troubles and they care less about you. My advice to you is dont pay them cause they will not care about you. There are other nicer apartments.
Anonymous

21 July 2017

I would not pay any attention to the negative remarks/reviews. I have been living here going on a year and have not had any issues! The entire office staff is amazing. From Ryan to Rhea to the new property manager Cate. If there are any issues they will take care of it for you and make sure it's taken care of.The maintenance dept is responsive when something needs repaired they are there to fix it in a timely manner! Once again I would highly recommend these apartments to anyone.For the price and the great views of our city you can't beat this beautiful place!
Anonymous

24 February 2017

I love reading these reviews. I have lived at Reserve Square for a little over a year and a half and have never had the issues that are listed in these other reviews. For the price I think we are offered and amazing place to call home. It seems there are many people on here who probably just didn't get their way and decided to leave negative comments. And what's up with you all who don't even live here leaving reviews!? Jeff, Ryan and the entire office and maintenance staff have been amazing and so accommodating. I would defiantly recommend these apartments to anyone of my friends, family or coworkers! Thank you for always making me feel at home!
Anonymous

07 February 2017

I have lived at Reserve Square for the past three months or so. All in all it has been a great experience. I have great neighbors and the office staff have been fantastic since day one! My suite has some of the best views of Lake Erie and Downtown and my rent is so very reasonable. With all of the other options for housing available this is definitely the best bang for your buck!
Anonymous

06 December 2016

I'm a 29 year old Caucasian male who works downtown as a CPA. I've been a Reserve Square resident for the last two years in a 1 BR suite. I guess for the most part I've enjoyed my time here, but more so just because I enjoy being downtown all the time. Price wise, it's not cheap, but you aren't going to get much cheaper in the downtown area. It's not nearly as nice and luxurious as the website makes it look but it is alright. My biggest complaints would be that of the 4 elevators in each building, it has been a rare occurrence during my 2 years that all four are all working at once. There is seemingly always 1 or 2 elevators down for repairs. Secondly, the weights portion of the gym is kind of gross. The equipment is all rusty and it just stinks in there like BO. I usually work out at Vedas on E 9th since my company pays for it, but I'll go down to the reserve square gym in a pinch or if the weather is bad.
I had a rather expensive piece of mail get lost a few months back which really upset me. I had the delivery confirmation and everything, but there was no package to be found. The delivery company pointed fingers at Reserve Square, and the property manager at RS pointed fingers at the delivery company. In the end I was reimbursed by the company I made the purchase from so it wasn't the end of the world, but it was very frustrating. My last complaint, and the one I am currently dealing with, is that for the last 6-8 weeks, each night when I get home from work, my apartment smells like someone has been sitting on my couch smoking cigarettes. It gets really bad each night. I don't know if I have a new neighbor or what. My parents and girlfriend each accused me of smoking. Jeff, the property manager basically told me my options were to tape up the vents or deal with it. I'm moving out in 7 weeks so I am planning on doing just that. If the timing of this smoky smell was any different, I'd probably make a bigger stink about it, but I'm just ready to move on. I definitely feel like prospective tenants should be aware of this type of situation, however.

Positives: location, thick walls, quick maintenance response, friendly mail room attendant.
Negatives: Smoky smell in my suite, smoky stairwells, weight room smells, elevator issues. Brown stains on my car from the parking garage

I should note I have not had any insect or cockroach issues in my two years. Appliances have all held up just fine as well.
Anonymous

27 November 2016

I'm happy I was able to find Reserve Square Apartments. RSquare counts with two, twin towers that lease rather quickly. Even though I had to sign the lease blindly because I didn't have the time to travel and see the property, Tyler and Jeff were knowledgeable, transparent, and made the process easier. They were respectful and went above and beyond to make sure every detail was in it's place before moving in, during my stay, and in preparation for my move-out.

The apartment I got was just remodeled, clean, spacious, and its view captivated part of the downtown area. Being a high rise property, there is a four level garage, a gym with a heated pool, a business center, outdoor grilling area, and security in the lobby to name a few amenities. Residents are typically young professionals in a variety of different sectors. During my stay, I didn't have a problem with neighbors, noise level, or pretty much anything. Had one issue with the AC during the summer, and even that was solved within a day. Overall, the property makes for a good home, runs smoothly, is in the heart of the downtown area, and is appropriately priced.
Anonymous

29 June 2016

I have lived at Reserve Square a little over 2 years now and I love it! The leasing office and staff are all super friendly and really make me feel at home. My maintenance issues are usually resolved in under 24 hours. My dishwasher broke and they had a new one installed by the end of the day! As a non-driver, I love that I can do my dry-cleaning, grocery shopping and gym runs all without ever leaving the building. I have an amazing view of the city and am within walking distance to so many cool restaurants and shops. The security in the building is great. Doors get locked and visitors have to sign in at the front desk. I have a small dog and it's super convenient taking him for a walk in the park directly across the street. There's another one down the block too!

I definitely recommend living here, especially if you work downtown! It's a great way to maintain a busy lifestyle and experience the heart of Cleveland!