Horrible service. Awfully maintained rooms. Issues affecting my stay were never resolved. I would never recommend this to anyone else. Awful place to stay
It's a HOTEL OF HELL! Literally. This place is a DUMP! Full of prostitution and drugs. The new assistant manager and wait staff that were recently employed here dec. 2017 are extremely rude and disrespectful. The hotel rooms are horrible and THERE IS NO POOL. Room prices are too much for a dump like this. I left the hotel after my husband left out on his own to run a few errands and when I returned to get another key to get back into my room, because my husband had the only one given, the wait staff and assistant manager refused to allow me back in because it was registered in my husband's name and then told me to leave off the premises. I said I'm not leaving that's ridiculous it's raining heavily and I need to get back into my room I'm exhausted and tired. I'll sit and wait inside until my husband returns. The assistant manager then called the police lied against me and told them that I was trespassing. Worst experience of my life. My husband had to immediately come back. After the police had gone she lied again to my husband in order to justify her actions and then said it's okay now for her to be here. Unbelievable! Trust me don't waste your time at the HOTEL OF HELL!
Disgusting place. I spent near $200 a night there during a popular weekend and let me tell you it was not worth it. The smell is horrible I didnt even feel comfortable with my dog there. Avoid at all cost
DO NOT EVER BOOK A ROOM HERE!!!!
Confirmed reservations night before travel from out of town. Arrived and was told they had no record of our reservations and no room. The front desk lady was extremely rude and lied to my face about our reservations.The couple behind us were told the same thing!! It was parents weekend at FSU!!! No rooms available any where for under 500.00 a night!!
I will report this!! Totally WRONG!! I rate this place 0 stars, but it made me put at least 1.
Was ok clean and met my needs
Near I10 and on North Monroe street. Close to shopping and dining.
I would give less of half a star. This place is a dump. Bugs all over the walls and floors. Dirty matresses and furniture. Hookers and drug deals all around. I was worried about being mugged while i slept. Woke up feeling dirtythis place needs fumigated and remodeled. Just gross.
Rude and hateful Middle Easern manager. Not pet friendly. Not people friendly either.
This lady that runs this hotel is the rudest hotel lady that I had ever ran into.I came here from out of town my boyfriend had got the room, but he went off to work with the key by mistake n I asked her could she walk me to the room to get my things out of it she wouldn't.let me.I lost a phone and some of my ,clothes due to this woman. Even when me n him came back.the next day she said nothing was left in the room when I knew it was something left in the room. They will steal and they do not have great hospitality.
Roaches,roaches,roaches, and the tv didn't work. Pillows were flat and needed to be thrown out.will never stay here again.
Not the best place but a room and 2 beds for 60 bucks is pretty good, you play for what you get I would say. Furniture isn't the best.
Nasty rooms. rude and racist staff . Also too many drug junkies and working girls in & out of that facility. You're better off going across the street to Motel 6 . Much better rooms and better rates . I hope this place gets shut down soon like half of their rooms are already shutdown and condemned by the city bc they are filthy .
Awful Service! No ResolutionLiterally in more ways than one!!!!
We recently went on a trip where our travels was taking us from Florida to Virginia so basically this hotel was a stop gap since we were growing tired from our travels. Rate was decent but service was awful. Will throw out one disclaimer if there is a defense for the hotel We arrived late like 1 am to stay until the next day. The T. V. in our room did not work, the picture literally was not visible which I will provide pics in this review. I tried everything, by even going into the T. V. menu to make adjustments if need be to no avail. I called the front desk to tell the attendant the issue and even mentioned I realized it was late which she immediately informed me of. I wanted to know since we paid full price was there any resolution we could agree upon. I asked if we could be discounted for the price of the room and the attendant very rudely told us we would not get any kind of discount She continued to interrupt me mid sentence pointing out it was late and demanded that we just check out which was an unreasonable request given the time and the fact we had just checked in. She would not even give us another room and insisted they we just check out. She basically told us there was nothing she could do and continuously demanded that we just check out and stated that she wasn't going to do anything about it. All I could do at that point was deal with it and I remained calm and polite; I told her no worries I would take another avenue for rectification, and bid her good night. I plan on contacting the corporate office if I can but have a feeling the hotel was privately owned so it may be just my loss. The phone in the room had a Cabot Lodge label on it but the signage in front of the hotel has a different name may try there. Noticed on back of T. V. that it was refurbished and hate to say it but unfortunately it looks like the next guest will be going through the same issue because even at checkout no mention of rectification was offered. Sorry but staff seemed arrogant and uncaring as long as you paid bill your comfort or satisfaction is a non issue because I guess they figure you don't have a voice. So buyer beware is all I can say and that honestly I feel booking companies shouldn't even list them it really makes them look bad that they would even suggest this hotel and I am hoping that the company listed on the phone label isn't affiliated with the hotelif not they may want the hotel to remove their name immediately.
You may review the pics I post and see for yourself what type of resolution would you want ?