The room had basic amenities and was clean. This is a bare bones hotel. We stayed here for a football game so it served our purpose well. The staff was helpful and friendly. The provided breakfast was a nice bonus to get a quick bite in the morning.
To start off, we were charged for an extra night ($239) because we left a bag in the room. The only way they would give us our son's military bag is if we signed an agreement to be charged for another night that we didn't even use! The manager Justin was a total jerk and very unprofessional! When I told him that the customer should be always right, he told me that they absolutely are not and that I will just have to deal with it! We will NEVER stay in this Red Roof Innnor any other one!! STAY AWAY!!!!!!!
Location great! But customer service was AWFUL! I stayed in room 125 I wake up during the middle of the night to a bed but crawling near my face. Was moved to room 229, everything was fine. Checked out both attendant and manager were previously told about my complaint. But were very persistent that I had no proof (when I have a picture) I thought they were rude. Wouldn't recommend hotel as far as their BEDBUG problem!!
The rooms could be cleaner and in a better shape. The location is fine if you are traveling by car. The breakfast is pretty basic. Overall, it's fine for the price.
If you want a quiet place to get some dedicated writing or work done, this would be an ideal location. It is fairly quiet, clean and there is a mini-fridge and microwave in the room. Some things need to be updated but it is effective. Be sure to hide your things when you leave the room just in case housekeeping comes into the room clean up when you are gone.
Other than a little paint peeling on the bathroom ceiling, everything has been great for the price. Staff is very friendly and helpful. I even enjoyed the continental breakfast
For under 70$ per night this was great a motel for a stop over. Five stars if tub drain worked properly. Free breakfast was average for low price motel. Our room was clean, quiet with adequate linens, towels and supplies. This is an older two story motel, all rooms exit to parking lot or common deck way. The are no elevators so second floor guests lug everything up steps.
We have been traveling across US for 1 month and not many inn offer 24 hours reception so this facility is a worry-free for us.
Smooth check in/out with reasonable price and size for king bedroom which included breakfast.
Equipped with standard amenities:
Working desk and WiFi, flat screen TV with channels​ option, fridge, oven, coffee maker, and ironing equipment.
Clean bathroom, towels and toiletries available.
We missed their breakfast as we sleep and woke up late thus we can not say anything about it :)
Overall, good stay for overnight transit.
PS: As we arrived midnight on the Saturday so most eateries are closed except for Mexican restaurant across the street [5 minutes walking] "Los Amigos" open until 2pm and their food plus price are delightful.
Its a rather sketchy place. The first room I got smelled like weed but I was given a new room to switch into. The heater was giving out a weird stench so the front desk sent someone up to check it out. He sprayed some stuff and it seemed to work after he left for a few minutes. After he left though it started to smell again so I took off the cover and found a Bible burning in it. It's a weird place but cheap and sorta nice.
During a power outage, my family needed a place to stay. After booking with a 3rd party site for the wrong day, the staff at this location was able to not only help me change my dates but helped me get the same rate as the site for the days I needed. They were very helpful and friendly. We had a dog that needed to stay as well and the gentleman behind the desk didn't flinch when I mentioned the dog and even offered early check in although the hotel was full. Very pleased with the service and hospitality I received.
Older hotel that is definitely showing some age but the rooms have been refurnished sometime fairly recently. Beds are comfortable. Decent Continental breakfast. Good value for business travelers.
This is a decent red roof Inn. The one on the north side of Ann arbor is cleaner. However this one had a small fridge and microwave while the other didn't. Good price and location.
Okay place. Nothing special. The place is old and kinda falling apart. The staff are friendly and helpful. The breakfast was not much. You could toast bagels. Some muffins, and bananas. Some cereal and coffee and juice. No toast, sausage or bacon.