I had the opportunity to sit down and talk with Mark at Real Property Management. His experience coupled with his enthusiastic attitude was hard to ignore. He also has a great network of vendors and local area professionals that can assist with anything. I will be referring him and his team from here on.
Best company I’ve ever worked with!!! Hands down this is due to Mark. I appreciate your hard work and great demeanor.
Where do I begin? I had RPM manage my out of state property. RPM is only run by Mark apparently. He doesn't answer phonecalls. Texts take days for a response. Their accounting methods are shady and invoices for work done are unverifiable. After only a few months the tenant moved out and I flew out to check on the property. No evidence of anyone having lived there at all - looked like it had been uninhabited since remodel/purchase months before. (No holes in wall for hangings/tv, no scratches, no evidence of appliance use) everything was spotless except for tons of bugs in a bedroom which further appears that no one has been there in a while as they've been accumulating (dead ones new ones etc). The biggest issue? I ran the shower to find that the water doesn't drain. Called a plumber to fix it - The copper pipes had dissolved and the shower was- and has been- unusable for quite some time, probably since before my purchase. (They didn't check the drain in the home inspection). So how was anyone living there with no shower? It took $2500 and 2 weeks to fix!
Super shady.
When I asked for the contact info of the tenants he had in there or for water company he registered my property with- I was completely ignored.
So I haven’t had the pleasure of using or contracting this company for service however I must say as an investor in search of a new property management company for my rentals, should I move forward with a hire, this is the company I’d decide on. I had the pleasure of meeting and working with Mark when interviewing companies and he was absolutely stellar! He was professional, courteous, responsive, and extremely knowledgeable. Excellent representation for RPM! 👌🏽
Although, ultimately I decided to go in a different direction and possibly no longer hiring property management due to other opportunities. Should circumstances change this will be the company to manage my properties. I’m a firm a believer in ‘You get what you pay for’. I believe this company would be worth every penny.
Mark is the kind of professional you want to have in your corner when it comes to property management. He knows our market and keeps his finger on its pulse to stay in tune with how it is performing so he can be the best resource for his clients. He's responsive and honest. If you're looking for a great property manager, Mark is a definite interview.