I bought a nice used car Friday night and later noticed a slight issue so I called my salesman Jeff. He said bring it in Monday morning so I did and was put in a brand new car while mine is being checked out. I ran into Randy Wise himself and he wanted to make sure that I was being properly taken care of,to which I replied yes just like always. I am a business owner myself and appreciate Randy's concern for his customers. This is the best place to buy a car! Steve
Buying a used vehicle can become a bad situation quick. Fortunately, The mechanics and Sales team worked very hard to prevent that from becoming my experience. They honored there policy from start to finish, they even accommodated the cost of rental. We choose what we like, sometimes things go wrong, Randy Wise didn't miss a beat correcting the issues. If you are within the parameters of their guarantee, They got your back. On that alone is reason to patronize their business. Thanks
Outstanding customer service! Gary Moore worked so hard to get me the best possible deals in every way on my new 2015 Chevrolet Equinox! He got me a really good trade in price for my old vehicle too. Ask for Gary! Salesmen who really care about their customers and strive for excellence! I couldn’t have received a better man to help me through this process! I will continue going back for any and all of my future vehicle purchases! Such a great experience - worry free! Thank you Gary Moore and the rest of the Randy Wise team that put in the work, you all rock!
Thank you Kimmie for the awesome work you did for me! You took care of everything without me having to come in until I was ready to pick up the car. I got a great deal and amazing service! Thank you so much! I will continue to come buy cars from you!
Okay. When I bought this 2010 Chevrolet Equinox from Randy Wise Hyundai I thought I was buying something awesome! I was thinking of my children when I bought this vehicle. My very first car is now becoming a huge flop and it's causing emotional pain. I bought my car August 15 2017 and now it's September 1 2017 with an engine light on!! I have not put ONE DIME DOWN to get this car, But a trade in though. I have to pay $110 to get my car fixed, The first oil change is free. Dissatisfied and very disappointed.😒😔
Brandon was very helpful as soon as I walked in the door. He got me the best loan that worked with me and even helped me with insurance. He also got me The car and I wanted And fast. It’s was one of the best experiences I’ve had with any car salesman.
The team was quick to respond to my initial inquiry. Alyssa Gonzalez let me test drive the car within minutes of arriving. She was very personable, prompt, and professional. The Sales associate Kevin was honest and knowledgeable about both the car and the car buying process. He was easy to reach and is definitely the first person I would contact when I'm looking for a new car. I never felt pushed and they helped me get a great deal.
Derek O, was very helpful and patient. We didn't get the exact car we picked out. But got an exact match different color. And actually was a better dear, great warranty. If your looking for a great price and very nice vehicle, come check them out.
My husband and I had a great experience. Gary Moore answered all our questions before our visit, gave us a fair price on our trade, and worked until 9pm to get the deal done that day! Takes the dread out of buying from a dealership. Worth the 1 1/2 drive and would recommend to anyone.
Very happy. Stefan Hinojosa, was great. Worked with me on my service call. Really hope he is there, when I come in. Stefan is very nice, easy to talk to. Before I had problem with lady called Kim, never getting back to me, when I called, that has been 3 weeks now. Thanks to Stefan my review is back to good standing.
I had to change my previous 5 star rating to a one star! I dropped my Genesis off for service a couple of days ago and found though the BluLink app that someone was driving my car all day Saturday and Sunday! They put over 600 miles on my car!! I caught the guy driving in at 7:15 Monday morning. 2 car seats were in the back of the car! The service manager Jim admitted to allowing the car to be used!! Stay away from these people! They trashed my car instead of fixing it! Look at the photo. None of that stuff is mine.
I have never had a better experience. Jim Johnson made me feel so comfortable and relaxed. I was so nervous! He worked above and beyond a salesmanhe treated me like I was family! He was such a blessing! Thank youI'll see you again in a couple years! :)
Walked into the dealership and was quickly greeted by Derek O'Keefe. Told him what we were interested in and he took it from there. Derek was professional, friendly, personable and most important - knowledgeable. He explained all the important stuff and any questions he wasn't sure about he went and found out. When appointments were made to take the vehicle for a test drive and later on for picking it up - Derek had everything ready at the appointed time. It really was an excellent experience. Would encourage you strongly to purchase a vehicle from this dealership and let Derek handle the experience. You will be very glad you did.
The customer service is good, but depends on the person. I really like Chris P. He was great. Courteous and right to the point. I took my car in because it was on recall and eligible for a rust campaign, and my car was ready in about 2 hours. I went though early on Saturday morning. So it was a good time for me to go then