About
Location :
Added by Jopie, at 11 January 2017
Opening Hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 9:30 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 10:00 AM – 1:00 PM
- Sunday Closed
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7 Reviews
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10 October 2017
The tellers in the front lobby have always given me quick assistance. They have always been able to answer my complex questions and open/close accounts with ease. The quick drop box is also great if the lobby is full and you have somewhere to be. There is typically a line of 2-4 people when I stop in. Added bonus: they have never tried to sell me anything like my old bank did. They have never ask me to open a new savings CD or pressured me for an unneeded loan.
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07 July 2017
We are from out of state and understand the hesitancy of giving loans to out of state residents. However in this particular case. I am retired military, had an elga credit union family mbr who banks at this branch who was willing to cosign and both my wife (school teacher) and I had an exceptional credit rating. They were requiring us to cover 20% of our loan because they didn't know us and our credit was too good for them to allow the co signer to be eligible to sign which ultimately took out the cosigner to be used for the reputation piece that we needed to get the full loan covered. The customer svc rep who assisted us on the loan application even stated himself, he couldn't understand why the bank was adding all these unique requirements for us to bank with them when we are such a good dependable credit risk and according to our credit reports paid off our last three vehicles 1 to 2 yrs off before the required payouts were due to close and on top of that had a current home loan out with the bank that approved us. Needless to say we left bewildered and took our business elsewhere.
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15 March 2017
Great to work with from Motorcycle loans to a mortgage., they do it all!
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08 February 2017
From a dealer's point of view, good luck in getting FLORIDA ELT (Electronic Lien Title) Release! They make the customers call in to request an ELT Release, when it is their responsibility to do so when they cash the dealer's check for the payoff amount. Since FL turned to the ELT program in 2013, I HAVE NEVER EVER HAD TO MAKE A CUSTOMER CALL THEIR PREVIOUS LIEN HOLDER AND REQUEST THE ELT TO BE RELEASED. (A Paper Lien Release in USELESS to the State of Florida, when it is an ELT!!!)The Supervisor in Customer Service was very rude and obviously does not know FL Procedures! How sad. So glad we do not do business with this company as a lender! I wanted to give a ZERO star rating but unfortunately I had click one..your business is NOT even worth the one start rating!!!
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03 February 2017
Quick service and nice employees. They are open to your questions and will give well detailed answers. The online banking system works great so I don't have to go in often.
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31 January 2017
I have been banking here for 6 years and really like the credit union until lately don't know what is going on with the credit union but I will be moving everything that I have soon as I can
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18 January 2017
Trying to make a payment on a credit card settlement and everytime I've called over the past 2 years, the call center can't help me and I tell them that everytime but they insist on wasting my time trying to help me but always say they can't, then I get transferred to the wrong person in the main office and then transferred to a voice mail which I never get a call back. So I end up calling 2 more times before I finally get someone that can help me. I go through this every month! They tell me there are no direct lines to call and this is the only way. I hate this credit union. All they hire is good looking girls and young guys that don't know how to do the job.
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