They had great airport service and car storage. They took me to the airport at 4:30am and picked me up at the airport in less then 18 minutes from my call for pickup. Rooms are clean and breakfast was good. Elevators are shut down at night.
Alex at the front desk is very kind and welcoming. EXCELLENT service, comfy and clean rooms. I would definately be a repeat customer anytime I am in the area! This is a just book hotel!! 5 STARS!⭐⭐⭐⭐⭐
Very comfy and quiet at a reasonable price. Ongoing construction didn't bother us. Warm breakfast available.
Very nice front desk and breakfast staff. Bed was comfortable. Room had a weird stench that wouldn't go away. Seemingly, will be nice when the remodeling is complete.
Nice area. Hotel is run down a bit. Hotel definitely needs to be remodeled to be considered nice for 2017 expectations.
I booked two rooms for two nights, and when I checked in, they tried to only give me one of my rooms. This was taken care of (I thought) and everything was fine for the first night. On the second day, after completing a very physically exhausting obastacle race, we received a phone call to one of the rooms stating that that room had not been paid for and that we needed to come pay or get out, after the room had in fact already been paid for the pervious night. I went downstairs to resolve the issue, and was told that something was not done properly while checking in, and they would "figure it out" and get things taken care of. The hotel was in an excellent location. The rooms were fairly comfy and nice, however, they need to work on their customer service and management.
The hotel itself was fine. The pool was fine. Rooms were comfortable. However, my friend is the one who made the reservations 2 rooms for 2 nights. When she checked in, they only tried to give her one room and she had to provide her confirmation to get the 2nd. The following day, we had a marathon to run (Our reason for being in KC in the first place.) When we returned to the hotel that afternoon, the keys to our room wouldn't work. Our friend who placed the reservation went to the receptionist and had them re-activated. They stated that something happened when we checked in the previous night, but it would be fine. We rest, and take some down-time, only to find that the receptionist had called our room twice telling another of our friends (who was trying to nap) that we had better pay for a second night, or get our stuff and check out. Once again, my friend who placed the reservations had to provide her confirmation email as proof that she paid for 2 rooms, AND 2 nights. $400 paid in full, and they tried to remove us from the room twice. I understand being busy, and being overbooked, but there needs to be some better communication with the staff at this place. Otherwise, it was really enjoyable to stay there.
We arrived after 3 pm and a long day of driving. There was no one at the front desk. The maintenance man showed up but said he couldn't check us in. He started calling to find out where the staff was. He gave us a bottle of water and a Pepsi. After 20 minutes without apology the person on duty arrived from an airport shuttle run.
The rooms were clean and comfortable and generally quiet. Breakfast was good and well stocked.
Before leaving I was told by the person at the desk that it would be OK to call for a shuttle when I returned from my trip even though we weren't leaving a car or staying there. I was given a business card with a number to call. Upon my return the gentleman that answered said that I couldn't be picked up unless I had left my car there or was staying that night. Instead, my wife braved the airport traffic to get me and we were on our way home never to stay at the Platte City Ramada again.
The hotel rooms were nice and accommodating. The staff was very friendly and helpful. I only gave three stars because the breakfast could have been improved durastically.
Clean, no frills sleep. The rooms were clean. Breakfast was minimal but included. I could hear some noise from other rooms and the hallway at times. If you're looking for a reasonably safe and clean place to sleep, this fits the bill. If you're looking for nice and extra comforts, you'll probably find more elsewhere.
Our flight didn't get in til 11ish,we called hotel for shuttle service, Shelly showed to pick us up. We were tired and hungry, she gladly took us through McDonald's for food. She was very nice and very helpful. The hotel room was clean and oh so comfortable. Thank you Shelly for making our home coming so nice!
Definitely would recommend this hotel and would stay again!
Wow, Everything we're looking for. Everything works, is clean and lovely and to top it off, the price! Check-in was friendly and informative. Ramada has won me over!
Value hotel. Front desk staff were not super helpful. Breakfast it's simple but they keep the food fresh. Breakfast wait staff work really hard when it's busy. Pool is pretty good. Rooms are clean. We paid $60 per night and I would stay again at that price, $80 it's a little overpriced.