Name: REI
Address: 9755 Northlake Centre Pkwy, Charlotte, NC 28216, USA, US
Telephone: +1 704-921-0320

REI is a bicycle store, located at 9755 Northlake Centre Pkwy, Charlotte, NC 28216, USA. They can be contacted via phone at +1 704-921-0320, visit their website www.rei.com for more detailed information.

Location :

9755 Northlake Centre Pkwy, Charlotte, NC 28216, USA

Contacts :

Added by Jopie, at 14 March 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Anonymous

26 October 2017

Always really knowledgeable and nice staff, good selection of products, and just a fun place to go to; good selection of classes too, for basic camping packing, etc.
Anonymous

26 September 2017

My girlfriend has to return some stuff and didn't have the receipt for one that she purchased on her account. The staff was very friendly and took their time helping her as they cleared things up. When she had a question about a bottle she wanted to purchase afterward, 3 employees came from all sides of the store to help. Pleasant atmosphere and cool gadgets for the outdoors at reasonable prices.
Anonymous

13 September 2017

Great store but honestly they need to price match. When one is spending $700 already and can get a boot $40 cheaper at a local store they should match that sale
Anonymous

27 August 2017

There's a lady who is the lead employee who floats between the two stores, she's great! Love dealing with all the employees except one older guy. He's balding- very upset old guy.
Great company! Great prices! Great products!
Join the Co-Op:) it's totally worth it!
Anonymous

01 August 2017

I can only rave about the staff here. I've invested in both bike racks and various other cycling gear such as a camelbak. The staff are always so friendly and helpful in making decisions. When I bought my bike rack they even helped me carry it to my car. Really great people here.
Anonymous

07 July 2017

Convenient location. Good stuff. Huge store. Friendly service. And free parking too!
Anonymous

01 June 2017

Very helpful staff! They are composed of people experienced with camping (or other outdoor activity), so you benefit from their expertise!
I had 30 different items I needed to buy for my daughter's camping trip and I was helped with everything. The prices are a little higher than Amazon, but they have a great return policy on most items, where if they tear or break within a year, they will replace it (with lifetime membership of $20 or email that receipt).
Anonymous

08 December 2016

Recently stopped into this REI to try on a few pairs of shoes that I have been researching for awhile. I was greeted by Matt about the same time I made it to the shoe department. He helped me step by step and educated me on backpacking footwear along the way. He was very knowledgeable about all types of footwear and didnt mind helping me knowing i probably wasnt going to purchase that same day. The store also has a nice selection of other outdoor gear. I want to give the store 5 stars and Matt 10 stars! Somebody give that man a raise! Keep up the great service Matt!
Anonymous

08 August 2016

Just stood around for an hour trying to buy a Yakima roof rack for $549.00. I said I would definitely buy one, but wanted to compare the 16 vs 18 models. The older male employee said he would bring a 16 model out from the back so I could compare side by side. An hour later, no model and actually felt like he was ignoring me. Earlier, I asked if he would help me out on my roof and he told me only if it is not raining out! Otherwise, I could pay $30 and the staff would do it. Not a great first experience at this store. Unlikely to come back.
Anonymous

04 August 2016

Couldn't ask for better customer service here. Friendly and knowledgable staff make the shopping experience a breeze. The quality and selection of their products are great and if they don't have it in the store they are more than happy to order it for you and have it sent to your house. Shipping is usually free and orders come quick.
Anonymous

18 July 2016

Great selection and the return policy is excellent although I rarely use it. Just knowing I have a retailer that is out to make sure I'm satisfied makes me buy more stuff though. I still hit up the bike shops for my major cycling gear but I buy energy bars, clothing from here. I've also purchased all my fitness trackers from here as they usually one of the first places to get the new products in stock.

Staff is excellent and willing to help you find the right item for you.
Anonymous

21 March 2016

I came in there to get myself a backpack for small multi-day trips. Didn't really know what I was looking for at all, I just knew it needed to fit my 6'7" frame. Bryan went above and beyond in helping me finally seal the deal on an Osprey pack. He was exceptionally knowledgeable about the packs in the store. Great store and great employees! I will be returning here whenever I am home and in need of gear!