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Added by Jopie, at 07 December 2015
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6 Reviews
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26 March 2017
Decent hotel for a short stay and reasonably priced.
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03 February 2017
Looks good outside but not inside found hair on the washcloth
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31 December 2016
False advertising. There is no shuttle and barely any breakfast. There is definitely no made to order omelets like it says in there advertising. It is newly renovated and no attention to detail was given.
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27 July 2016
Day 1: I walked from the hospital during the day to reserve a room for 2 nights and got my key card. When I arrived at the hotel for the night at 8:30pm, there was no clerk. I unlocked my door, hit the light switch - nothing happened. I turned on the bathroom light, set my luggage down. The only other lights in the room were the 2 dim bedside sconces (not attached to the light switch). I had to use the light on my phone to search the room or a TV remote. None found. Called and visited the desk for 30 minutes before giving up - no one on duty. If I had not reserved my room during the day, I would not have been able to reserve a room in the evening.
Day 2: As I was leaving at 6:30am, I asked the clerk to extend my reservation one more day and mentioned still no functioning TV. She wrote this down on paper. At 11:20 am, waiting in a nearby hospital surgery waiting room, I thought I should call just to make sure I had a reservation. The gal who answered said she would extend, but advised me to let them know before 11am next time. During the day my friend needed to rest in the room. I gave her the key card, but it didn't work (since the reservation was not extended by 11am). So she told the clerk. The clerk did not look up who was in room 208 nor asked who was making the request. So anyone with a card could have had it keyed to my room. Again at night when I went to my room, there was no evening clerk. This would have been a big problem if my friend had not come by during the day and gotten the key activated for my room.
Day 3: As I was checking out, the gal who had been working mornings (but didn't know how to use the computer) was finally being trained. They wrote down my complaints for the manager and said she would call between 11 and 3. It's been 4 days and she has not called.
The good parts: The bed was comfortable - I slept great. The room was clean and the breakfast was good.response / report this review -
18 July 2016
First of all, I was promised 2 nights at a comped rate. I was assured that my credit card was only put on file for incidentals. When I checked out I had a balance of $206.00. I had to change rooms because of "black chunks" in my bedding, which I have photos of. No hot water from 3:00am to 11:30am. The clerk at the front desk never called back in regards to me expressing my concern over the hot water. I called down the next morning to ask about the hot water and the morning clerk said he would come up and check on it, which also never happened. After 20 minutes I went down to inquire again. I waited another 30 minutes before deciding to take a cold shower. When I checked out the clerk had no information regarding my comped rate and I was charged full price for both nights. I could go on about how the dryer was broken, the odor in the hallways, the lack of concern about every issue. Needless to say, I won't be back. I would have never written this review if the PROMISE about my rate would have been acknowledged and kept! You don't lie to your guests!!!!!
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14 December 2015
The staff was very friendly and the rooms were clean. I just needed to crash for the night on my way cross-country. I've had better complementary breakfasts other places, but again, it was free. I'm giving it three stars because while there wasn't anything that was a total turn off, there wasn't anything spectacular either.
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