The complimentary breakfast was fine, and unfortunately that was the best part of our stay. It sounded like there was a party in the room next to us, the extra security latch in our room looked like it had taken a beating possibly from the door being kicked in at some point, the bathroom lacked an evacuator fan and was moldy, the pillows were very lumpy, and the exercise equipment was ancient. Best to wait to stay here until after their renovations are done and it is owned and run by whoever bought them out.
Easter Buffet was good, but needed additional staff for clearing used dishes from tables and refilling glasses. New owner, well known hotel management, so presently under renovations. Will be first rate when updates are completed !!
Great staff, clean rooms and free shuttle service. Will definitely be staying again
The room had a lovely view of the river. The bed was very comfortable (as was the on-site couch). The TV in the room was really nice, and the staff were incredibly friendly and helpful. The included breakfast was pretty darn yummy, too! My only issue is the walls did sometimes let louder sounds through.
Even though this is an older hotel we enjoy staying here. it's always clean and the staff is always so nice. Love the vallet parking! There are plenty of restaurants and shops to walk to. Looking forward to seeing their remolding!
Stayed for the weekend for SYC2017 with 250/300 middle school and high school. Hotel staff were awesome. Valet was wonderful and were always early with our BUS! Breakfast was really good. The Hotel is older but maintained. Pullman Center is across street a few shops.movies and food. Small park in the center as well. Great water pressure!!!
It was a wonderful place for a sleep study. Since I was only there one night, I am not sure how good the cleaning staff is. But the room was comfortable and reasonably clean. The dining room staff was friendly, and the clerk at the front desk was helpful. Plus, free valet parking.
Amazing
extraordinary staff from front desk to housekeeping to shuttle. Hotel is dated but clean. It's apparently scheduled for Reno's. Complimentary Breakfast is eggs sausage and waffles you make yourself. Take a few dollars with you for gratuity. There is minimal parking. The location is right downtown across pullman square. Lots of shopping. If it was not dated this would have been a 5 star rating. My family and I enjoyed our stay.
Attended a professional function at the hotel. It has seen better days. The air conditioning was not functioning in the meeting room. The coffee tasted burnt. There was not a garbage can near the coffee. No small snacks were available at breaks. There were holes in the ceiling panels. It was simply a shell of its former self. I know Huntington has hit hard times, but this was just sad.
This place is definitely run down. The staff was extremely nice and they have complimentary valet parking. But everything about the hotel is old like the wallpaper everywhere and the elevator with what appears to be water stains. The place smells a little like smoke. The breakfast was nothing fancy just scrambled eggs, turkey sausage, and waffles you make yourself. This hotel definetly needs a makeover
Stayed there for the first time. Very close to the Pullman Square and Big Sandy Arena for the concert. Good breakfast and free parking!
This used to be plush place. Now it's dirty and run down. Valet parking ate food in my car. There was food sauce or snot on my A4 Audi stick shift. Scuff marks on my seat. I will never go back. Only good aspect was breakfast.
Nice place despite the reviews they were negative it's not the Hiltonmy only wish is they had indoor pool and jacuzzi!! And balcony opened !! We stay here at least once a month and they are ALWAYS so helpful , will go outta their way for any request you may have within reason. Also they are renovating this summer completely from ground up , 5 star hotel i think under Hilton im not sure on that name but it will be the nicest most convenient place to stay. Like I said I like staying here only wish the balcony was open. Thank you to all the staff at Pullman Plaza, we will see you this weekend for Poison and Tesla Concert 😁
Very friendly staff. Hotel is a little dated but still nice. The location is amazing. Parking is kinda sketchy. Complimentary breakfast was very good. I would stay here again.
I can not even rate this stay as M STILL waiting on management to contact me about the HORRIBLE stay. We had no hot water. Maintenance was sent up several times and told us to just 'wait'. After waiting for four hours and them coming up three times still no hot water. They "upgraded" us to a room that the jets in the 'jetted' tub did not work and the Sleep Number bed did not work which caused a sagging in the bed. I couldn't find the fitness center so I asked a maintenance man that was walking by where it was. He said he had to get keys to unlock it because high school kids went in there to have sex. As we walk to a nook in the corner where the elevator was to go to the fourth floor where it was located-not from the rooms, totally secluded area- he proceeds to tell my boyfriend he should join me in the morning because its not always safe because bums from the street have been found in there and once I'm in that I need to lock the inner lock. Once in the fitness center there were plenty of machines BUT they chains were so rusted only three machines worked and I had to find the closest Planet Fitness. I have left several messages and no one has yet to contact me so that is a negative as well and it has been several weeks. I would book elsewhere!!