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Added by Jopie, at 14 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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15 Reviews
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27 March 2018
I should have known better then to come here. I have a chronic disorder that I have had for over 20 years and I only go to the ER when the pain gets out of control. Last night I could not manage my pain. The doctor attempted to treat me without any pain meds as I screamed and cried in pain. The doctor told me "quit crying" and when I asked him to stop because it hurt so bad he said " do you really want me to stop, I'm trying to help you" then he told me that I could "just leave" I've never felt so low in my life. I will be filing a complaint.
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04 March 2018
Not only did I receive mediocre patient care, but now I’m finally receiving bills 5 months after the fact. The bill looked as if it came from some sort of collection agency. I never received a bill from the actual hospital. I know I owe money for the “ER DOCTOR” for the 45 seconds he graced me with his presence and still no billing statement. My health insurance company processed those “services” in two weeks time so there is no excuse. This “hospital” could do us all a favor by going bankrupt.
Do not ever use Providence Place unless you are prepared to lose your loved one.response / report this review -
27 February 2018
I had an emergency appendectomy surgery back in June of 2017. Everything was great, staff and nurses were great. Got my main surgery bill cleared. I received 3 bills after that, that I have been paying off on since. Since I have no health insurance. Now in Feb of 2018, I received nother bill for "hosp care day 1". Im looking at this 2,000 bill like, why am I just now getting this 8 months later. I call the company to try to set up a payment plan. They say, "I don't think they'll allow that since you've gone since August without paying. I told them I'm just now receiving this bill I had no idea i was being billed since August. They said call providence and see if they'll knock a part off since you have no health insurance. I called them. The lady who answered was extremely rude. She said "well you had surgery, you know you have to pay something." I told her yeah I know I do, but I'm just now receiving this bill 8 months later. She just said "yeah, you still knew you had to pay something." All I asked was if they offered a special rate for self paying patients. She should have simply said no we don't , and not have humiliated me over the phone.
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23 February 2018
I had total hip replacement surgery at Providence with a Providence surgeon and have nothing but good things to say about every person and service that cared for me. From the pre-surgery education class through the successful surgery and the inpatient therapy, I was blessed with the best care and outcome I could have ever hoped for. I also did more than a month of outpatient physical therapy at the Providence Physical Therapy department and received amazing care and concern from my caregivers there as well. I have worked in health care and have been a patient at several other healthcare facilities in other states and would put Providence up against any of those others at any time. Thanks to my Providence surgeon and caregivers, I am now pain-free and walking without a limp after more than three very miserable years.
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21 February 2018
My father had what is called a catastrophic event, which is, unfortunately, not something someone can recover from. He was taken by ambulance to Providence and received excellent care for the 2 days he was able to live. Everyone, from the ER staff, security, ICU nurses and doctors, were extremely respectful and caring. My dad was made totally comfortable and passed peacefully. It was a sad time, but they made it as “good” as they could for us.
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06 November 2017
I wish I could give this place no stars. I suffer from a condition that causes great pain, as well as other issues with my digestive tract. Picture what it must feel like to swallow ground up glass. That's how I feel daily. Sometimes, my specialists, who are out of state, recommend going to the ER for pain control when my pain medication isn't controlling the pain. I've had that happen twice since I moved near Providence 3 years ago. Both times I was treated like a junkie. They did nothing to find out the cause of the extra pain. They shot me up with morphine, which is weaker than my daily pain meds.
They pushed me off into a waiting room with other people to wait for lab results when I came in one time with sepsis, a deadly blood infection.
During one of my hospital stays up there, I asked for my IV hydration bags that I do at home because my gut doesn't function properly. I can't stay hydrated without it. I will starve to death without my IV nutrition as well. When I asked for my IV stuff, the nurse, fully aware of my condition, brings me a cup of ice water and tells me to drink it. That's why I'm dehydrated, she tells me. I try to explain my condition again. When I page for my pain medication, it would take them no less than an hour to comply everytime. The doctor refused to write an order for my IV nutrition. I was told to eat more. I ended up lying to the doctor so he would discharge me, telling him I was feeling much better, just so I could be discharged and suffered at home. I needed my IV meds that they were refusing me.
I took my son up there just the other day. His tonsils were crazy swollen. It looked like he had been punched in the face. Triage pages for an acute room and then immediately corrects herself to express. We were there less than an hour. The nurse treated my child as if he were a burden on her. He was very well behaved yet she made him feel uncomfortable enough he wouldn't let her nag him. I informed them that he was not getting better with the antibiotics and his strep test earlier that week had come back negative. We are in between insurance. The doctor came in, shined a light down his throat, and said, "It looks fine. I'll write a prescription for prednisone, which will help with the inflammation." He was diagnosed with a bacterial infection even tho they were told his throat culture came back negative and the antibiotics weren't helping him get better. They never took blood work nor did they do any other tests except look at his throat. We were in and out so quick, it was pathetic. I just wanted answers on why my son's tonsils were still swollen and they wouldn't even try to find out. Yet, I complain of belly pain and they do a crazy amount of xrays when my file clearly states I'm not to have any radiation or I could develop leukemia. I also remind them of this. Not to mention, I always explain what is wrong with my belly. Most of my problems can be diagnosed with an ultrasound.
Please don't go here. Outpatient services are not too bad. But, ER and impatient is a mess. If you value your life, please go somewhere else. People call it "Provideath" for a reason.response / report this review -
17 October 2017
Horrible experience!!!! too much to write smh they might be better off shutting down or new management.
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09 October 2017
Had tommy john, lost feeling in pinky and ring finger. Had 2 more corrective surgeries to try and repair ulnar nerve damage. $50,000 later and still can't feel my fingers. Thanks!!!!
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20 September 2017
I went to the ER with an injury and the doctor commented on my makeup and told me i was "getting older " and should be more careful. Then I waited forever for testing results to ve told I was being discharged and when I questioned the nurse about this, she stormed out of tge room and wrote refused to sign on my paperwork which she never asked me to sign. Very unethical treatment of patients. The patient advocate did not answer their phone or return my call. I was there for 4 hours total and was basically discharged without any real answers. Would not go back or recommend to anyone.
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11 August 2017
Everyone we've been in contact with since arriving has been very pleasant and helpful, however I saw one of your payroll employees (S.H.) use her foot to call the elevator. Her hands weren't full and she wasn't alone. Her supervisor was with her as well. Someone what could've pushed the button. I don't think that was very appropriate.
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25 July 2017
Very horrible experience went thru the emergency room they couldn't tell me what's going on, didn't try to which btw I had to leave work just so they can tell they really don't know but gave me referrals mind I I'm seeing spots, my heart beating fast and shaking headaches and nausea smh obviously something is wrong. Mind I sat there 3 1/2 without no one telling me what's going on with my discharge so I left out told the nurse I'm leaving and here she says oh your paperwork has been sitting here 😠😠😠😠😠 how frustrating. Why are they open they are worst than research on the Missouri side 👎👎👎👎👎👎👎
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04 July 2017
I had my daughter at the hospital in 2015 and it was a really good experience. I receive my obgyn care, and my child's dental care at the doctors building. It's a little confusing to figure your way around at first but all the staff I've encountered at both offices have been polite and helpful.
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27 June 2017
When they have seen me when I haven't felt good with my blood pressure the tell me I'm dehydrated and start fluids. Just found out I'm a diabetic instead of always being dehydrated.
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25 March 2017
The receptionist in the breast center communicated with me only by holding up her finger, because she was on a personal phone call throughout checking me in. I was also late for my appointment because they gave me the wrong location. To top it all off, the dr was rude and seemed irritated with me for being there. I hope they don't treat all their patients like that. I will have my doctor refer me elsewhere in the future.
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21 March 2017
My family has always been very pleased with staff and services. Grandfather, Grandmother, Mother, Father, brother aunts uncle's great aunts great uncle's cousins and including myself have been in Providence Medical Center's care throughout decades. I have never heard from any family members that are or have been dissatisfied with ANY experience at any time at Providence Medical Center.
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