Sold me a car less than a year ago. A used 2004 Mazda 6. Service department told me, at my last free oil change, that my car will die within a year (no specifics, just said it's engine trouble that's not worth fixing). I paid a little over $5000 for the car and their salesman (unaware of the engine trouble) wanted to sell me a newer car and only give me $600 to trade in the car I bought FROM THEM less than a year ago! Rip off!!!
Just got a 2017 Mazda CX-5 from Liz at Mazda Boardman. Love the SUV that I got for a great price considering the vehicle. Liz was great throughout, very patient, answered all of my questions, and made the leasing experience enjoyable! Would definately recommend this dealership to others as the people and the value of the vehicles are both great! If you are in need of a car, go to Liz, you wont be disappointed!
Always have such a great experience at Mazda! Staff is very friendly and willing to help get you the best deal. I always go to Mike and he’s awesome! If you are looking for a new or used vehicle, definitely check Preston Mazda out!
Awesome dealership!!! My son (15) Jonah LOVES Camaro's. On Sept 13,17 we visited this dealership. Met employees and manager and straightaway explained we were NOT there to purchase a car. They went above and beyond to allow him to sit in car (see pic with him in "off limit" inside barrier Camaro in dealership) as well as answered many of his questions! What a great place! If they were that nice to a 15 yr obviously not purchasing a car I give them a rating of 5 stars for anyone to trust them purchase one!!! Thanks!!!
First time visiting this dealership was in July. Looking for a starter car for my daughter. We didn't find anything for her that day, but Jon was wonderful. In August, my best friend wanted to get an SUV and we went to see Bill & Jon. Had the best car buying experience ever! Bill, Jon and Kyle were all very genuine, helpful and made the whole experience enjoyable! Just purchased a vehicle for myself last night that I happened to see in August. Jon was super nice and I tell anyone who is looking for a vehicle to check these guys out! In all of my years of car buying experiences, these three occasions have been the most pleasant and stress free I have ever experienced. No one else has ever come close!
Very friendly & respectful staff. Customer appreciative, willing to work with you & go the extra mile to gain/keep your business. In & out in a few hours from test drives to papers signed & deal complete, including a full hands-on walk through of vehicle features. It appears that they will continue to care for their customers throughout the driving experience.
Went to Preston Mazda on Saturday to look at a vehicle. We found a vehicle and were going to trade in our current vehicle. Brian D. , the salesman, and the finance manager kept us there for 3.5 hours. At 3:15pm, he said he had a possible approval but it was too late and all the bank supervisors were gone. Also he said he was waiting on a local bank that was now closed. Brian informed me he would be calling me back on Monday early. I did not hear from him at all. I sent an e-mail and called Monday afternoon. Still have not heard from him or the finance manager and it is Tuesday evening. Needless to say, I went to a New Castle Preston dealership on Monday, picked out a vehicle, worked a deal and was out with a new car in less than 1 hour and a half. Took 15 minutes to get an approval. What's wrong with this picture? I will never go to Preston Mazda again. Maybe the finance manager needs some retraining and the salesman needs to learn better customer service. Bobby, you better send these guys to GM Superstore in New Castle for some advanced training because they need it.
Mike was great! He was able to get me into the car I wanted in an affordable payment and even was able to give me more than I thought for my trade-in! Hands down best experience at a car dealership. Thanks Mike!
I ended up not purchasing from Mazda, but my experience at this dealership was by far one of the best. When we discovered that a Mazda wasn't for me this time around (purely preferential) Shawn McGhehee and the owner helped me find the exact car that I was looking for by calling other dealerships and talking to other salespeople (with no compensation to them). Fantastic dealership. Laid back atmosphere. I recommend them to everyone I know.
Over the last several years my niece, three sisters and I have all purchased pre-owned or new vehicles through Preston Mazda on route 224 in Boardman. I have found the staff to be businesslike, friendly and fair. They take the stress out of the process of purchasing an automobile.
Each of us has been very satisfied with our vehicles as well as the service provided by Preston Mazda.
I have to say it went well even though our salesman that started the process quit another salesman stepped up and completed the process of us getting our new CX-5. I did call for a price on the cover for the trunk compartment but I never heard back from the salesman. But overall it was good. I heard back from salesman recently and he is checking into it for me
Fun and professional team who made me feel at home at their dealership. Took plenty of time to explain things to me and allowed me extra time to make decisions without feeling rushed. "Big Mike" is a good guy and will work hard to get you a fair deal. Thanks all!