Preston was prompt with my appoint time and remedied all my recall issues without any hassles or lengthy paper work and I received a free carwash.
Excellent dealership. Very professional and friendly employees. A great salesman (Matt Sellers) honest and very friendly person. I got a 2015 RAV4 and loved it. I would do it all over again. 🖒
not a fan of this company (bad response to customers who need help)
this office is really nothing more then horrible
i would not ever do business with them ever again..
the staff need to learn proper customer services skills the most important thing is to at least call back when someone has left a message ..
i am surprises they even sell cars..
Worst experience I've ever had. They were supposed to replace my back fender in 1 week. When I called a week later they said it was going to be another 5 days because they needed to "order a fender since trying to patch is didn't work". Then when I received my truck back, there was a big ding in the door that "was there when I brought it in". Still in the midst of speaking with my attorney over this. There will be hell to pay.
They have always treated me fairly. They have great deals on vehicles and great service!
HORRIBLE CUSTOMER SERVICE!!! They want your money and don't care about anything else! Took my car in for service and it was damaged while in their care. When I brought it to their attention, they blew me off, and didn't call me back. I called the manager and advised when I would be in, and when I went in, the manager had already left. I spoke with 2 other managers on a Tuesday, and today, (Friday) still no call. I had to go in to be told they don't know how it could have happened and weren't going to help. POOR customer service all around! Not only do they not care about their clients, but they never call you back and address your concerns. The manager told me to leave when a lady who was standing very close to me was staring at me and I begin to tell her about my experience, and when I mentioned talking to the owner, the manager said "I'm having dinner with him tonight, I will talk to him." (In a very sarcastic and demeaning manner) Great, probably another one sided conversation.
I received the best customer service from Brandon Marinelli. He knew my budget and what color, type and ammentities i was searching for and he did the research and came up with the perfect automobile for my particular needs. Brandon made the experience painless and effortless.
Excellent is how i can wrap up the whole experience at Preston Honda. H. Dale Brown was very nice and not pushy at all. Bobby Preston came out and made us feel very at home and comfortable. He worked with us on a price we were both happy with. We bought the 2017 Honda CRV and it is a very nice car. I would recommend this dealership very highly when you need a vehicle !!!
Bought two cars today at Preston!
Green Toyota Corolla for Momma, Blue Honda Civic for daughter. Great value for each.
Helpful , friendly service from the top down. Bobby Preston (owner), Walt Kustra (manager), T Rankin and Mark Munnell (sales). Very happy.
The very minute I drove into the lot Matt Sellers greeted me with a smile and was eager to help. His motivating personailty inspired my father and I to park and not only daydream about a new car, but feel confident about driving one home. Matt was very patient and answered all my questions. It is almost as if he knew exactly what I wanted, a red sporty whip. I would most definetly recommend Preston Motors and Matt. They will have you doing the Whip and Nae Nae dance in no time!!!