If your getting a heater core replaced choose someone else i took mine to him he changed it and a day later it was leaking again. He will tell you that the part is warranted but you have to pay him again to fix the problem if it has issues.
If your getting a heater core replaced he is your guy. Good quality work.
I will return if I need another radiator repaired. Thank you again.
Had great service and fixed all the problems I had with my car's AC. I have taken several cars here, and they have always done a great job. This last car was fixed same day too. Great service and professional people. I think the negative reviews here are because the other people have never taken their car to a small, local shop before. Would definitely recommend for AC service on a car.
I made an appointment at this shop to diagnose and repair an issue with my air conditioner. I spoke with Dale over the phone and made an appointment for a week later when he had availability.
After leaving Dale my keys, he informed me that I was unavailable to wait in the shop since he had no other employees and needed to make a trip to go get parts. I had planned to wait at the shop because this is an option at most auto shops and he did not inform me of I could not wait there beforehand.
At first he did not offer to drop me off anywhere. It was an overcast and potentially raining day so I started looking for a coffee shop I could walk to. The nearest one was a 25 minute walk away. A few moments later Dale offered to drop me off at home depending on where I lived. I lived in Troy, which he said was too far. After leaving the shop, I had to call for someone to pick me up.
At this point, I had lost confidence in the shop. Dale has a large number of signs posted in his shop that convey a defensive and hostile attitude towards customers. I remember one prominently displayed sign saying something like “You want it when?” I was unable to simply cancel my appointment at that time and leave since Dale had already left for parts.
I called Dale and cancelled any further work on my car. An hour or so later I returned to the shop. Although he did not look happy, to his credit, Dale handed me my keys without fuss and and I left.