About
Location :
Added by Jopie, at 14 February 2017
Opening Hours
- Monday 9:00 AM – 7:30 PM
- Tuesday 9:00 AM – 7:30 PM
- Wednesday 9:00 AM – 7:30 PM
- Thursday 9:00 AM – 7:30 PM
- Friday 9:00 AM – 7:30 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 12:00 – 5:00 PM
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14 Reviews
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16 December 2017
Good service department. Advertised free Wi-fi but it did not seem to be working when I was there. (It did not even show up on Wi-fi settings.). The refrigerator on the counter for customers did not have any bottled water in it as do other Nissan dealerships. Bathroom stall doors in women’s bathroom were broken and had torn off hangers for handbags leaving big chunks out of door(s).
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10 December 2017
Well yet once again i was back at t he service department for the same issue my car kept having for the last year. The mechanic was straight with me and said honestly its time to find something new. So he got me in contact with Nicole D. She had been only working there for a month or so. She listened to my needs and concerns and helped me realize that what i got was not only well needed but well deserved. Loving my new ride. Miss the fact i did not have a car payment oh well.
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08 December 2017
This is by far the worst car buying experience. The one star is being generous. I went in two months ago to trade in my 2016 Sorento lease for a 2018 Sorento and in that time they have had 3 different financial managers, one blaming the other for the mistakes they made on the deal. They “ supposedly lost the paperwork on the first deal”, they had me come 2 more times after that to sign paperwork because it was never done correctly. They told me the 2016 was paid off and everything was okay. I had called Kia finance to check on my old account to find out about the 2016 being paid off , they never received a check and now I am two months behind on the 2016. They also never properly transferred my tag and I was then told that they will contact the DMV to take care of it due to the lack customer service from the salesperson and the financial manager. When I spoke to the manager and was promised a call back after stating I do not want to deal with the financial manager Christian again, the finance manager left a message to have me call the bank about the check. I didn’t know that after paying a process fee to the dealership that customers now have to do there own leg work and clean up the mess . These mistakes at the dealership is horrendous customer service. If you are looking for a car please research first and look at the reviews, I would not have gone here for a car if I looked at yelp first. I certainly would not recommended this place to my friends.
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05 November 2017
Will NEVER purchase a car from here
They are so defensive. I have all the warranty extended ones and bumper to bumper . During an oil change the scratched my door. When I went back for oil change ask for it to be repaired they didn't! Talk to a person said he was the owner he said do you know how many people say our guys did damage I ask you why does it make any difference it's under warranty da. He said did you buy it from us I said no I tried 2 times then went to Monroe Nissan. I said why does it matter where I bought it! It's a Nissan !! Finally I said I'll just take it to Monroe they treat me and my new car very good. I'm so happy that I didn't buy from Pinehurst and be stuck with that group for 3 or 4 years!!! And yes I have complained to everyone at Nissan Corp. That has an email. And yes I'll be calling them also, and yes I'll fill out survey too!response / report this review -
26 August 2017
I had a appointment to trade in my 2012 Nissan Quest. I requested the an extension of a promotion that expired on August 12. I was granted an extension and given a confirmation #. On August 23, I arrived and was introduced to Manager Santos. When I presented the promotion he told me that the promotion was expired and not to expect the same offer. I explained I had gotten permission and he stated that I was not going to get the same deal. I told him I am leaving and he said good. Yelling at me as I exited his office. I went to Honda who offered me an excellent deal. I will never visit that dealership ever again.
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13 August 2017
Had a great experience with Nissan and Holly our Sales Person. Also the sales managers , Raul, Chuck and Steven were very helpful with our huge decisions we were making. We purchased 2 vehicles and are very excited with the outstanding deals we got. Holly was very courteous and Knowledgeable about our new vehicles.
Mike and Missy Cersosimoresponse / report this review -
16 July 2017
I was looking for a specific SUV and found it here. When getting out to look at it, I was greeted by two sales ladies. Holly Patterson and Amy Thompson. Both these ladies walked back and forth several times assisting me. The people here from different departments all were eager to help in making sure everything went smooth and that I was taken care of. If someone could not answer a question, I was put with someone that could. This was truly team effort., always making sure I was comfortable. Holly with her General Manager Raul Gomila and Steven Ledesma, manager of the Business Finance , sealed the deal making me very pleased with my purchase!! Holly as my sales lady was very helpful in every way staying until the end! I believe she will go far. She is very professional and pleasant to be around. I loved hearing from Raul, "What can I do to ensure you leave with what you want today?" I can't say enough good about the service that was provided. This is the first time I have bought a Nissan and feel very comfortable about continued service from them. Thank you so much and I am loving my SUV!!!
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16 July 2017
She's awesome! Excellent customer service! Very laid back, very understanding, and very honest and upfront about everything! Highly recommend customers to see Holly!!
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27 April 2017
This was my first car purchase in a long time. I traveled to several different dealerships but was sold here at Pinehurst Nissan. Ivan was my salesperson and he was great. I stopped by after seeing a used Rogue online, then came in a second time, still without buying and on the third trip back bought the car. I shopped all over and Ivan was the most helpful, knowledgeable and friendly salesperson I dealt with. He was a major reason I bought this car! Overall great experience dealing with Pinehurst Nissan, will be happy to come back when my wife needs a new vehicle.
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17 March 2017
You have to keep close eye one car dealing here cause they always push to get you in new car. Service is great here just won't be buying
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14 March 2017
For once in my life the too good to be true was actually true. I have purchased many cars through my life and it was a shock to deal with honest and caring staff. From the salesman Ivan to the sales mgr and the general manager and the financial office. I am so very grateful for the wonderful experience and will be enjoying my two new cars.!!! Go see Ivan and get your new car!!
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05 March 2017
Great experience from when we walked in the doors till we drove away in our brand new car (with no money down!). Chuck showed genuine concern for our happiness and even followed up with us the day after we purchased the vehicle. The manager Raul even introduced himself and thanked us personally. Great team and overal experience. Thanks everyone!
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26 February 2017
"Kudos to the New Crew At Pinehurst Nissan"
Hats off to Raul Gomila, the new General manager at Pinehurst Nissan. Raul was caring enough to rectify a situation for me that was handled poorly with previous management/financial personnel. It's far in between that you find management/staff who go the extra mile to assure their customer's satisfaction. Raul made a believer out of me that there are people in the car business who truly value their customers even after the fact. I've seen on numerous occasions where the intial treatment of the customer was great only to get the sale. Thereafter, if you have a concern, everything goes south and it's like you're history. Raul, 'thank you, thank you thank you, I can't express just how much I appreciate you. "You're considerate and that sets you aside from what I've seen in the car business. Although you had nothing to do with the handling of my purchase with the former management, you cared enough to send me away with a smile. I "highly recommend" anyone who needs a vehicle to go check out the wonderful staff at Pinehurst Nissan. Hats off to Chuck, the general sales manager as well who cared enough to take the time to listen to my concern. He followed through to ensure my concern was addressed. Thanks so much Chuck. Last but truly not least a special thanks to an Awesome salesman, Alex Martin who sold me my first vehicle under previous management as well as my trade-in with the new crew. Thanks Alex for going the extra mile to assist me in getting my problem rectified to walk away as a very happy and satisfied customer. God bless you Raul, Chuck and Alex, may your establishment blossom like never before and overflow more than you could ever imagine!!!
"Kudos" to the new Pinehurst Nissan crew
For your next vehicle,
tell them Jerolyn sent you and they're take good care of you!!!
You will not be disappointed 😉response / report this review -
21 February 2017
I had some problems that were causing me some undue stress. I met with the General Manager (Raul) and his support staff and immediately the problem was resolved to my satisfaction, in fact better than I had expected. The staff was professional and honest and went the extra mile to ensure I was completely satisfied. I would HIGHLY recommend anyone seeking the purchase of a vehicle to talk with Alex Martin in Sales or Raul the GM both of these gentlemen and the SUPPORT staff was exceedingly helpful in resolving my issues. I look for HONEST and DEPENDABLE people I can TRUST and I believe I found them at Pinehurst Nissan.
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