About
Location :
Added by Jopie, at 08 February 2017
Opening Hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 7:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
Gallery
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12 Reviews
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15 December 2017
Wow what an awesome place. I need a new car and went to see what they offer. They are really professional and informative. I didn’t feel pressured at all. And I know when I’m ready to seal the deal it will be at this dealership!!!!
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25 November 2017
I went in with a family member to purchase a new F250. The staff was nice and provided a good deal.
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13 October 2017
This dealership and its managers are a complete joke. Brought my van in for repairs, which was under its bumper to bumper warranty period. They made excuses on why they couldn't get to fixing it. Then once brought in, within its warranty period, they made their ''adjustments'' and it was worse. The van door was inoperable when it was ready for pickup. As clearly stated on my copy of THEIR paperwork, it would be a body shop referral. I had already spoken with a body shop to see if it was something he could fix, he said ''absolutely''. Amanda, service advisor at the dealership, told me I could take the van to the said body shop, give them the paper she handed me, and Ford would take care of the bill. Not only was that an inaccurate statement, but it was also a lie that they are trying to cover up. Spoke with Bill the Service Manager, he is full of excuses and hot air. Spoke with the GM and not only did he call me a liar, he also said that due to me only buying ONE vehicle from them, I wasn't a ''good faith'' customer. That will be the absolute LAST purchase from Precision. So I called the owner, Harold. Spoke with him, he seemed eager to resolve the issue. He gave me his mailing address and told me to send a copy of my receipt from where I paid the body shop, to his home and he would take care of the bill. Woke up the next morning to a text from him denying he would do anything he said the day before in our previous conversation. Not only are the employees, their level of expertise, the service and general manager a complete joke, the owner sets the standard. John Hiester is right up the road with amazing service all the way around. I'd rather purchase Holy water from a Jihadi than EVER do business with this Mickey Mouse operation again.
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06 September 2017
Great service staff! They know what it means to appreciate a customer.
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15 August 2017
Everything they could do wrong, they did.They never fixed my car, created new problems with my car, mischarged me $533, they will not call you back, and they lose appointments.
Never fixed the problem- Came in because my car makes sputtering sounds and hesitates when accelerating from a stop. Michael Boyce was my technician. He said the problem was the clutch and replaced it. I didn’t even leave the parking lot when I noticed it wasn’t fixed, another technician verified that the noise was still there and I made another appointment. At the next appointment they gave it back to Michael Boyce, and he denied it was even a problem.
Created new Problems– They recommended new tires so I got them. Before leaving the parking lot I instantly noticed a whooshing noise. A different technician came out and said the tire was not installed properly and fixed it.
Mistakenly charged me $533 extra- They installed a clutch I didn’t need after misdiagnosing the problem. It was covered under warranty but they still charged me $533 for it. A manager did fix the mischarge.
Will not call you back I received a voicemail about my car and called back as instructed. The woman didn’t have the info ready and said she would call back. I waited for an hour and called back again. This time she said she couldn’t find my car. She called back 10 minutes later and finally gave the news that they recommended new tires. When I was in the office, I also heard her field a call where someone else was complaining about not getting a call back.
Lost Appointments I made an appointment for Friday online and they had my information when I arrived. They didn’t have the parts in so she made me a new appointment for Monday. I came in and she said I was not in the system. They didn’t fix the problem so she told me she made me another appointment. I had verbal confirmation and she wrote it down. I came in for that appointment and once again she said I wasn’t in the system. It was a quick fix but not very reassuring.
The good parts Car Rental- Easy process, did not charge me anything for it. Manager- A manager spotted the mistaken charge and fixed it. However, when I called I was sent to voicemail. 2nd Opinion Technician- When I noticed the problem was not fixed they brought in another technician to look it over. He quickly fixed the improperly installed tire and verified that the clutch was not the problem and recommended further service.response / report this review -
16 June 2017
Todd DeBra and the team did a fantastic job. They got me into a car that I love, with payments where we wanted them. I live in Greensboro and it was well worth the drive.
Highly recommended!response / report this review -
12 June 2017
Do yourself a favor and go anywhere else. I bought a truck from here a few months back on what I was told was a fast payment program. In which I was to pay a higher payment for six months, after which I would refinance the vehicle for a much lower price. When I went back to refinance the truck I was told that I was supposed to pay an extra payment during those six months, and put the check that they gave me as a "rebate" on the truck down towards the payment. None of this was told to me when I bought the truck. To make things worse I was told i had never even been enrolled in the program I was supposed to be enrolled in, and even if I had done everything the was they told me i was supposed to the payment would have been $100 more than what they quoted me, at a loan length two years longer than I was quoted when I bought the truck. The tried to "fix the issue" by offing to let me trade in my diesel f250 on an f150. Which once they did the numbers was only going to be $100 less than what I am currently paying. So now I am stuck paying $600 More than what I was quoted each month on my truck with no way out of it. Do not go here under any circumstances they will be very dishonest and do anything they can to sell you a vehicle no matter how much they have to lie.
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24 February 2017
I was a little hesitant to shop here and assumed I would find the truck I wanted and then have to go elsewhere to get the right price. It took several visits over a couple of weeks bu Kate was patient and helped me compare all the F150 models that fit my needs. No pressure at all just support. In the end once I settled on what I wanted he and the team located the exact model and equipment. They didn't try to get me to take one in inventory or settle for any changes they just got to work and had it next day. After sales support has been great too. Overall a great experience. 2017 F150 Lariat. Love it!
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24 February 2017
We drove 2.5 hours to purchase a vehicle we saw advertised online. The quality of service that we received from Kate and the rest of the Precision staff was excellent. We would definitely recommend this dealership to others and it is well worth the drive for such excellent customer service. This was by far the easiest car buying experience we have had.
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24 February 2017
Very pleasant purchase experience! Salesperson was not pushy like other dealers. Sales Manager took the time to explain the purchase and answered all of our questions. Finance Manager explained our finance contract and all paperwork. We are enjoying our new Ford. Thank you for such a pleasant experience!
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22 February 2017
The entire team at Precision Ford were amazing to deal with! They were so great we sent our friends there the next day and they purchased from the Precision team as well! I will recommend them to everyone I know searching for a vehicle. Our salesman, Billy, and his manager, Donovan, made us feel well taken care of. There was no pressure pushing us into anything. We told them what we wanted and needed and they made it happen.
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15 February 2017
Came in looking for a truck they showed me one, and I bought it. I took a couple of days to think about it, I got no high pressure! My salesman Lee, and sales manager Todd were great! Worked the deal with no BS. The FREE oil changes and tire rotations are icing on my cake! F250 Lariat Super Duty Turbo Diesel is a great truck, and I got it from a great bunch of guys at Precision Ford! Thanks guys!
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