I will like to say Sales Advisor Jamaan Bailey not only took great care of me while car shopping, but he made sure I was satisfied with my car selection 2014 Certified Honda Accord. He was very informative on the vehicle, had a great attitude, and was very patient while I pondered on what I should get. I say he deserves 10 stars, however only 5 stars offered. If ever interested in a great car salesman and you are in the Aberdeen, Nc area please stop and see Mr. Bailey. HE IS THE BEST!!!
Leith of Aberdeen went above and beyond to put my family into a vehicle that fit our current situation. Eric Britt’s salesmanship was phenomenal. We drove away worry free for a few years until we return to Leith of Aberdeen for our next vehicle!
Every department was courteous and professional. They spent the time needed to answer questions and making signing as seamless and stress free as possible. Highly recommend giving them a chance to earn your business.
Shawn Ferguson is #1!! He made sure I got what I wanted and that I left HAPPY. He searched all around for what I wanted and he found it. I couldn't have asked for a more better salesman!! I referred my sister to him and he put her in the exact car she wanted and she loves it!! Thank you Leith for having Shawn at this location. He is AWESOME!!
Just purchased a new car at Leith and was very satisfied with the experience. They truly have great customer service!!! Shawn was our salesman and was kind, courteous,
and knowledgeable about the product that we were interested in purchasing. Through the entire purchasing process, we also met the sales manager, finance, other salesmen, service, detail, and shuttle service. All were talkative and were interested in providing a pleasurable purchase experience that resulted in a satisfied customer. I don't have a single bad thing to say about any employee I met at this dealership. Keep up the good work!!!
Awesome experience with our sales person Shawn Ferguson. We purchased 2 vehicles, a Ram truck from him and a Pilot from the Honda lot. My wife enjoyed the support he offered even though we were purchasing a car that was not on his lot. He went above and beyond to make sure that we were taken care of and satisfied. He answered all of our questions along with inviting us back once we had the vehicles a couple of days if we had more questions. Thank you for a positive experience. Shawn has solidified future customers for Dodge.
Absolutely great experience working with the entire team at Leith Chrysler Dodge Jeep Ram in Aberdeen, NC. My salesman, John Megyas was very attentive, fair, and honest. I would highly recommend Leith to others, searching for a positive vehicle purchase experience.
Had a pretty bad experience overall with these guys. Service people are great but I honestly think that the people as a whole don't know what they're doing really. It takes 2 weeks to replace an alternator and a computer chip for a common car (Dodge Dart) meanwhile I'm stuck paying $35/day for a rental because they don't offer anything for me to drive or set me up with a decent rate for a rental. Idk..😞
Best experience ever buying a car. Eric was very knowledgeable with all the cars we wanted to look at and really took the time to sit down and explain everything to us. We came in around 6 pm and he could've rushed us along since they closed at 7 pm, but he did the exact opposite. Even after we signed everything and everything was complete he still took about 20-30 minutes out of his own time and night to explain to us all the cool things the new car did. As long as we're in North Carolina we'll never buy a car from anywhere else. Eric went above and beyond to make sure we were more than satisfied and we can't thank him enough.
Was pleased with my vehicle buying experience. My salesperson John Hall was easy to work with and very informative. He got back to me in a timely manner when asking specific questions about a vehicle. Would definitely recommend.
As far as price is concerned, I won't get in to that much. Price is driven by demand, stock, and other factors. Every dealership can discount certain vehicles more than others at certain times. However, they did offer me 3K more for my trade than other dealers in addition to the same rebates and discounts of other dealers. Jim was able to haggle the numbers with me all through e-mail. I knew my out the door price before I ever drove up. They beat my credit unions rate by almost a full point. I started to get upset that after the paperwork was signed, my emails were going unanswered. Come to find out today after Jim called me, he wasn't getting any of my e-mails due to their network and the way it operates. Service department was very professional but needs to work on communication. Brought the new truck in to have something installed that was structured in the purchase and to fix the LED light in the bed. After sitting in the waiting room for 3 hours, the advisor comes out and tells me that they can't do the install because they only have 1 size bit to drill in the bed, but they need 2 different sizes. They ran around town trying to find the second bit, but couldn't so it had to be ordered. I'm ok with this, but don't wait 3 hours to tell me. Notify my as soon as the problem arose. It was like waiting all night for Christmas morning just to wake up to no presents. Telling me I wasn't getting any presents let's me down easy. Same concept. LED light in the bed wasn't touched either. Figured someone would have fixed that while they were waiting on the bit. Offered to reschedule when the bit comes in with a loaner vehicle to drive next time. Overall pleased with friendliness and professionalism, just need more (better) communication. It will go a long way. While it wasn't a perfect experience with service, I would definitely go back. I appreciated the fact that they were willing to work with me, even evaluating my trade, without having to be there. Most dealerships try to lure you in to the lot and hold you hostage for hours. Mr Jim apologized again for not getting back with me via emails. They are even going to mail me my plates to another state since we will be out of town then my temp tag expires. 5 stars for sales/4 stars for service!
Had a horrible experience after purchasing a 2017 Pacifica, which had electrical issues from the beginning (100 miles). No one at the dealership seemed to care when we had to bring our vehicle in for a third time for the same issue in the first month. Our vehicle was held for two separate weeks in the first month of purchasing the vehicle. I never received any updates from the service department. They have terrible customer service and always seemed to be in a bad mood. They never explained what was being done to the vehicle, which became a problem when it was evident they did not know how to fix the problem. Finally took the Pacifica to Rick Hendrick Chrysler in Fayetteville and had a wonderful experience. Their service department has great customer service, class with updates, calls to make sure everything is fine after picking up the vehicle, and was able to fix the problem with only one visit.
The only thing these guys care about is how much money they can make off of you. Save yourself the hassle and drive out of town to Crown Dodge in Fayetteville or if you're able to Rick Hendrick Dodge in Charleston, SC. I have bought a truck from both Crown and Hendrick in the past even though Leith is the closest dealer to my house. I went to them first both times, but they treated me as if I knew nothing at all and thought they could sucker me into spending WAY more than what I ended up paying for identical trucks at the other dealerships. When I say WAY more, I'm talking $3500-$5200 dollars more. Do yourself a favor and avoid at all costs!
By far the BEST car buying experience ever. The Leith Sales staff and Management provided excellent customer service. We were shopping between a Honda Pilot and Dodge Durango and our salesman(Andrew) who works at the Honda store took it upon himself to go next door to the Dodge dealer to educate himself on the 2017 Durango prior to our arrival so he could present both vehicles as unbiased as possible. The Managers at both dealers were non-aggressive or intimidating and very inviting and easy to work with. Prior to us starting this process we had a number in mind for our trade as well as the out the door purchase price and payment for everything and Leith Dodge actually beat it by $35/month.
Again, top-notch sales staff and a Management team that truly know how to treat their customers.
The sales team was outstanding in every respect. They provided a fantastic experience from the representative welcome through delivery. This is the second vehicle a member of my family has bought and we were happy with both of our experiences. Thanks to all of those involved!
Service Department was great for the most part. The ability to take my vehicle as a walk-in and diagnose the issue, have parts and fix it, was GREAT. There were 3 Service Representatives there to help. Daniel Cheek was the only one to go out of his watch to help us and he did it very professionally. If you need service done, ask for Daniel Cheek. Mechanic who worked on our vehicle seemed really good at doing the work. Thanks Leith Chrysler for making our experience a good one!!!