About
Location :
Added by Jopie, at 08 December 2016
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday 8:00 AM – 5:00 PM
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8 Reviews
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16 November 2017
Ever since this urgent care has changed over to a new company or owner it has been terrible. They service up front is fine and the most recent doctor I had was nice but they were definitely not well trained etc. when I went back into the room the nurse asked questions etc and then took my temp I had a fever so she came back to test for strep and they normally put the stick they swab your tonsils with into something and she was walking around with it up in the air and left her trash on the counter and then the doctor did all of the main tests and looked in my ear and left the used piece right next to me. Then the nurse came back to do a mono test and she pricked my finger then left the trash next to me as well and then had me hold the tissue on my finger and left the room for 5 mins. When she came back she wiped my finger with the sanitizing wipe 20x. Then she said the mono test takes 8 minutes. I waited for about a half an hour as the nurses/doctors were discussing their life stories. They had also done a urine test and never told me the results and when I asked the nurse she shouted across the office “what were the results for the pregnancy test”. I mean COME ON this was the most unprofessional place I have ever been to. I should have went to the hospital instead.. I WOULD LIKE TO ADD, it’s VERY obvious I have tonsillitis and they checked for mono and strep. Honestly, Are they even real doctors?
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06 August 2017
I was just in there today and had a wonderful experience. I do not think the low ratings are warranted if you are an informed consumer.
I walked in for spiking high blood pressure after a recent traffic accident and had little to no wait. I called in advance about the services provided and their cost.
The staff is very friendly and highly competent. The treatment went smoothly and the prescription the doctor wrote took my BP from 190/110 to 130/75 in one day! Since I do not have a primary care physician, the doctor informed me how to find one and what questions to ask concerning my problem. I cannot express my gratitude enough. Much thanks to the staff.response / report this review -
16 July 2017
This place is absolutely terrible! The doctor or NP is not attnetive or cares enough to listen to you and she's very dismissive. Although there was only one person ahead of me, I waited over an hour to be seen. I was misdiagnosed and the meds given to me made it 10x worse! Never ever again will I go here!
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15 May 2017
Way too slow. Nothing urgent or immediate about this place. Suggest you go elsewhere.
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26 April 2017
RUDE.RUDE.RUDE.WORST EXPERIENCE EVER.. I FILLED OUT THE PAPERS GIVEN TO ME WITH ALL THE INSURANCE INFORMATION, SOCIAL ETC. I WAITED FOR TWO HOURS BEFORE I LEFT WITHOUT BEING SEEN. I WAS SENT TO COLLECTIONS FOR THE VISIT, EVEN THOUGH I WASN'T SEEN BY ANYONE. ALL THEY'RE INTERESTED IN IS YOUR MONEY. THIS PLACE SHOULD BE INVESTIGATED FOR INSURANCE FRAUD. SERIOUSLY, STAY AWAY.
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11 April 2017
Went on a Sunday and got in and out within a decent time. Staff not so very happy. Dr South very professional. I was sent home on antibiotics for strep throat. Two days later I was extremely nauseous, I was thinking from the antibiotics. Usually I get a follow up phone call ( I say this because I ALWAYS go to Physician immediate care) after my visit and never got one. So, I called in to see if it was possible to have the doctor call me in something for nausea. I called twice and was told by Judy (front desk, I am assuming) both times that someone would call me back. No one ever called me back! After being up all night nauseous and not able to eat I called the following morning. Spoke to Judy again and she once again was going to take my number for someone to call me back. I told her I would rather be placed on hold to speak to someone. I spoke to Kat. She sounded very pissed off. Not very nice on the phone, you could definitely tell she wasn't smiling. I now am waiting for a call back again after she speaks to a provider.
On another note. Physician Immediate Care is now apart of HCA. And as a registered nurse at an HCA facility I can say that they have a long way to go when it comes to HCA standards of professionalism and coustomer service.
I guess I will go and visit another walk in next time..response / report this review -
11 March 2017
These people are ridiculous!!! The lady at the front desk is rude and incompetent. She had no empathy. I came in with pain from a car accident and she says she can't help me that I should have lied about the cause of the pain to be seen. She expects me to have a paper load of numbers for her ignoring the fact that I am in pain and sends me away. Go else where! The lack of care these people show people is not worth it.
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15 December 2016
Very disappointed after my last visit. I have been going here for a couple years but this time was a failure. This place is SO SLOW even though there are only a COUPLE of people in the rooms and a COUPLE of people in the waiting room! I waited 2 HOURS in the waiting room AND 30 Minutes in the room BY MYSELF. Since it was night time, I almost thought that everyone had left and gone home. In the meantime, the staff is talking about how they are "Slammed". Really? What world are you living in? I found out they never have more than one nurse practitioner at work at one time. Once I FINALLY saw the nurse, she RUSHED me in and out within no more than a minute. I didn't even get to explain all the symptoms I was feeling which led to a severe panic attack. I really felt rushed, ignored, unimportant, and worried about my health upon leaving that night.
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