I cannot recommend Pets First any longer. The staff is awesome and always friendly, but the vet talks down to people. She believes she just being blunt but it comes across very condescending and rude.
Had my first appointment with my dogs today and they did an excellent job with my babies and laid out a detailed plan for my older dog to get healthier in the weight department. Highly recommend and will definitely be returning
My little friend was in some serious pain and like most owners we rely on the “experts” for help. They diagnosed him with diabetes gave him insulin and sent us on our way. Two days later we brought him back and they told us he wasn’t diabetic. Additionally he had trouble breathing through his nose so we were told he may have nasal cancer which they gave us medication for without testing him. They said let’s see if this medication will shrink the tumor even though they never tested or investigated it no confirmation was made by the facility he in fact had a tumor/cancer. Not only did they not know his gender when speaking to me, which lessens my confidence they just charged us for tests that were inaccurate. The following day, he had another appointment in which his health was deteriorating I requested an earlier appointment and was told take him elsewhere to be honest I’m glad we did because they identified he did have diabetes, and a high temp which was never taken at this location. I was advised by the alternate pet care facility that if a little more care and thought went into him with an original “professional” vet, he may have been in a better position. After reading the responses on here from reviews I’m not shocked anymore about this place. I do not recommend this “care” center for any person. Worst place to care for your loved one. DO NOT GO HERE!
Dr. Walker and her team are A+. If anyone wants to consider this vet I highly encourage you to give them a chance. Most of the 1-star reviews listed here derive from angry individuals who portray their lack of knowledge in the veterinarian world. This is a professional establishment which give expert advice but will also help you build a relationship between your animals health, the vet & staff, while your pet/fur baby learns to be comfortable with (eventually love) the team. It has been tough to find a vet to take in the breed of dog I have and has showed me how lucky I am to have found such an outstanding vet that wont discriminate against breeds. The expansive knowledge of Dr. Walker is unparalleled to any vet I have ever been to. You'd be mistaken to choose a budget vet over Pets First Animal Hospital. You might as well ditch you primary care doctor and go to an urgent care if your mentality is such as this.
I have been taking my family pets here since 2013. There is no mistake of how deeply Dr Walker and her staff genuinely care for animals. Dr Walker always takes time to discuss and educate me about the health of my pets. Especially my aging chihuahua, who is almost 13 years old. We found that she has precursor kidney disease a few years ago, and thankfully we caught it in time. Dr Walker has helped prolong her life by years. I have also heard other vet staff at another animal hospital praise Dr Walker for being a skilled vet (I was visiting another hospital for a consultation on knee surgery for my dog, and when they saw who my vet was they said “oh Dr Walker, she’s really good!”) Dr Walker is blunt and straightforward which, in my opinion, is a good thing as she will always give an honest and educated response each visit.
We love Pets First! Dr. Walker is phenomenal and the girls that work for her, are just as great. They are always so excited to see my dogs and even the grumpy cat. They know them each by name when we walk in and everyone is always so willing to answer any questions or concerns we may have. I can not say enough about this place. The prices are great too.
Pets First is amazing! We brought our Boxer in after taking him to an Animal ER that was very expensive and not helpful at all. Dr. Walker fit us in on very short notice and helped us determine what was actually wrong with Bogey and referred us to a specialist. All of the Pets First employees are extremely friendly and accommodating. Dr. Walker was so great with Bogey and thanks to her, he had a successful surgery and is doing great!
Extremely disappointed with this practice . Started taking our dogs here about a year ago, was impressed , brought in two new pups this past summer and nothing but constant calls to change appointment times and receptionist not knowing what the dogs are being scheduled for or why the appointments aren’t kept after being made. Too bad. The Dr was on top of her game , maybe just needing a tuneup up front. Hoping to find another vet that we don’t have these same issues with.
My furry baby broke a nail. They took GREAT care of him. We will be moving our pet care to this animal hospital!
An extremely friendly staff who showed patience and genuine care for our four-legged loved one. We were very impressed at how they were driven by a love for what they do. Highly recommended! 😊
We had our first visit to Dr. Walker this afternoon. What a WONDERFUL experience! We walked in the door and one of the staff said "is this Winston?" They were expecting us! Never happened at other vets. EVERYONE in the practice is friendly and caring. We are so glad we found Dr. Walker and Pets First Animal Hospital.
We're so happy we found these guys! Excellent customer service and care for our three kitties. Jess was super helpful with scheduling in the beginning and I loved that they got all of our previous records transferred. Great communication! Dr. Walker and her vet techs were all so sweet and caring. They answered all of our questions and I love that Dr. Walker did the vaccinations herself. Overall it was a great experience, we're happy to have found our vet home!
Loved our first visit to Dr. Walker's office! Our incredible treatment first began when I made the appointment and was treated with tremendous respect and care from the receptionist who answered the phone. Dr. Walker was very thorough in examining our dog Scout and he fell in love with her at first sight/smell (of the turkey baby food!). Great experience overall and would highly recommend the staff and the hospital to anyone!