Our AC system went out late on Easter Sunday afternoon. I called Bruce, who answered right away and added us to the schedule for Monday morning. On Monday, Nick the tech, was on time. He did a good job of explaining and showing me the issues with our AC unit. We had a full new system installed the next day. The process was easy. Even Gary, the owner, stopped by to check on everything. Payless Cooling & Heating was timely, professional and easy to do business with. We highly recommend them.
Great people who care about their customers!
I've used Payless for over 13 years, and as always they always answer and do whatever it takes take care of the customer. Our A/C went out, I called at 8:30 PM and they were there by 9:00 AM the next morning There's not a lot of vendors that I have complete trust in , but Payless is certainly one of them. Use with confidence!!
My parents have been customers for 18 years now, so I decided to give em a try. I recall my Mom telling me how honest these folks are. In one case, they could have upsold, taken advantage her, but instead replaced a capacitor for a $70 fix. In my case, the cooling stopped working in our new home (
Payless cooling came to my home at the same day. And got my A/C running quickly! Ryan was very polite and professional So will use them again.