Arrived at 1128 to pick up uhaul. Was unable to use contactless checkin threw app. As we are currently on the hunt for a vehicle we took a glance at there inventory and was very interested in a few. Notice the door prop open and walk in establishment to a man on the phone who aggressively warned me I need a mask although he didn't have one on. I proceed to walk back to my vehicle and he proceeded to follow. Where he was greeted by my wife who provided details to our reservation. He very rudely asked for her name and acknowledge our pick up time. All while continuing to respond to whomever he was on the phone with. Letting whomever know he will see them when they get there. Without looking our account up he again He then informs us that since it had been a hour the reservation had been cancelled and we must start the reservation process all over. Then walked in as if are business meant nothing. Therefore we left and so did our uhaul business and possibly to finance a vehicle buisness. Thanks to this man's terrible customer service and don't care attitude
I seen a listing on Offer up regarding a 2005 Ford Escape. Called the establishment and the owner was talking very rude and unprofessional when I asked questions regarding the vehicle. He advised " you gon believe what you want to believe, I said the car is fine" smh , what happened to professionalism? Didnt purchase a car but if he is talking like this I know something is up with the cars he have.
Payed 3500 dollars for a 05 impala there they said there was no problems come to find out the first day I got it it started running hot while in park its gonna cost me 1800 DOLLARS to fix it plus suspension and brakes terrible car lot I work hard for my money and basically he took money out of my kids mouth thanks blue ridge auto for nothing I am so disturbed and aggravated on how a buisness does a hard working family like that!!!!
Very happy with my experience will absolutely do business with them again.
Good service. Got the car I wanted at a good price.