Off shift nursing staff will not respond to call's. Discussed problem with first shift nursing supervisor and was sympathetic but the problem has continued the past two days. If you have to utilize hospital do not stay alone have an advocate present to help.
I and my family have been very disappointed in this hospital. 3rd shift was sitting at the desk in front of computers looking at cell phones which is a serious HIPAA violation!! 1st night after surgery and they let the pain meds run out in the epidural. Already had an issue with medicine not being given on time a few days before. Not a happy wife.
Definitely do not recommend! On Tuesday my husband started experiencing serious back pain. He was unable to walk or function at all. He went to urgent care which prescribed him the standard muscle relaxers and pain meds. The next day his pain had only intensified so we took him to Parkridge. They did not run a single diagnostic test (thus missing his significantly high white blood cell count) and sent us on our way with more pain meds and muscle relaxers. Naturally this didn’t solve the issue and we ended up at CHI Memorial who took the time to actually diagnose and work up their patient who is now having surgery this afternoon.
Parkridge absolutely did not listen to their patient and we’re thankful another hospital actually took the time to see what was wrong rather than just throwing more meds at someone.
Took my son in two weeks ago, wasn't able to go back with him, ended up in the back anyways the nurse was a witch, very rude and tried to belittle my son. I got her right together though. Called a week later to have x-rays sent to ortho and they had no idea of where they were. Took them a couple of days to find them. I was baffled, how do you loose someones x-rays? Really they should of been with his chart. Needless to say that nurse really needs to improve their interaction with the patients. First time I have ever had such crappy service from them.
I would not recommend this hospital at all. My dad was in sicu from cardiac arrest. Of course he had a heart monitor, since moved to another room, no heart monitor. Over a week later the only smart nurse there caught it. The staff on floor 3 Are very incompetent they have no bedside manners. They won't respond when needing them. They don't even have the medication for their patients. Spoke with director as well as case managers with no improvement. All we here is sorry. What if it were there loved ones. My family and I have been doing the nurses jobs. My dad has been there over 2 weeks, they don't change his linens, bathe him, try to turn him or try to sit him up. They are just letting him to lay there and die, well were not, that exactly why he is being transferred, as well as other patients. NO RECOMMENDING THIS DEATH FACILITY.
Very displeased and would not recommend. I had an MRI done back in March and went in uninsured. I was quoted a price and was told if I paid right then they would take another 20% off the quoted price. I paid in full and even asked how that price was so inexpensive. I was told they give the price they would bill insurance, which was around $1100 and give an 80% discount which brought the price down to around $220. If I paid then it would only be around $180 so I paid in full. A few weeks later I got a bill for just over $450. I was told they "gave me the wrong price." I'm not sure how that is my issue or my fault, but I think it's corrupt to try and charge a patient for something they were told was paid in full. It went into dispute. A month later with the next statement I called and was told it was still in dispute. That was in May. I NEVER heard a single word about that bill again and never thought twice about it until a COLLECTIONS agency called me yesterday morning. Needless to say I am NOT happy. You always hear horror stories about billing and how hospitals like to screw you, but I never thought it would happen to me. Trying to speak to someone at the hospital is like trying to bathe a cat - it's not happening. They don't care. They're only interested in screwing over someone because their employee in the billing department did something wrong. Maybe you should bill her error back to her. I bet if they did they would never have an error from her again. I shouldn't be punished because someone didn't do their job correctly. I paid in full what I was told. I would never go to Park Ridge for anything again.
I recently spent several long days at the hospital while a family member was a patient in ICU. All staff (direct caregivers, senior staff, random passer-by employees, etc.) were helpful, accommodating, and compassionate to my family member who was the patient and extended family who spent much time at the facility. I have not been on the receiving end of healthcare often, but I can truly say this experience exemplified great healthcare!
The hospital had a friendly and accommodating staff, which helped our stay easier. I was reluctant to let my husband have his surgery there, because of the reviews I have read. However, our visit was a success! In and out in the same day with no hassle. I would recommend Parkridge for any needs.
Wife's IV pump continually malfunctioned and beeped. Nurses had difficulty stopping but was never replaced. Response time for patient call button was lengthy. Day of discharge was eternal. Over 5 hour wait, very little communication from nursing staff as to the delay. After 3 hours nurse finally stated that they were waiting on a call from Wife's doctor. He was in surgery and had not called back. Extremely frustrating with lack of communication. Guess we will just have to walk out.
Location is private and nestled away from the busy streets and interstate. Easy to navigate the facility .Attentive and informative Staff. Clean , quiet and relaxed enviornment.
I came to park ridge a few weeks ago, I was very sick unfortunately they were very busy and I waited in the lobby for hours b4 i finally had to go home and just lay down . I NEVER seen a Dr, .. I simply signed in At the front desk and was told to wait in the lobby. I still received an almost $200 dollar bill! I'm not paying 200$ to sit in a waiting room and never see a Dr or anything! And I'm still sick!
I prefer Parkridge over the other Hospitals in the area. There emergency room gets you in there quickly. And the doctors and nurses are just as good as any other HUGE Hospital in Chattanooga. Plus they have an occupational clinic that can take care of most work related accidents and they get you in there QUICK !!!I have been stitched up there more than once !
Not impressed with this hospital. Nurses do the best they can but their is not enough Techs to help the patients on the floors. Elderly people wait for ever on someone to come when they need to use the bathroom. I am standing here now watching our Tech BS at the nurses desk when my mother called for her 30+ minutes ago. LAZY BUNCH