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Added by Jopie, at 08 April 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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14 December 2017
Very stupid that you have to pay for parking, and you can't get a validated ticket for a post-op check up. I know it's only $1.00, but I think that it's asinine considering they just got thousands of dollars out of the insurance company. Erlanger can take that dollar and shove it up their a$$. Memorial hospital is a MUCH better option.
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09 December 2017
Excellent surgeons and staff. It's a level 5 trauma hospital so usually a wait. Helicopters coming in all the time, ambulance after ambulance. However, if your sick, injured, or need a procedure then you want to be here. They have a children's hospital also.
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29 November 2017
Took my friend here. They spelled his name wrong, put the wrong middle name, put the wrong address, and misclassified his insurance, despite us telling them what kind of insurance it was. We haven't received a bill yet but we are already expecting the worst because of this. He waited 21 hours in the ER to get a room and there was a five hour span in which no one even came to check on him despite him asking for help. Overall, we were there two days for a one hour procedure and he has had issues at every follow-up through Erlanger Health saying they may or may not take his insurance. I wouldn't recommend this hospital to my worst enemy.
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11 October 2017
Wait time ridiculous!! Had to call admin just to actually have an MRI done on my husband. He couldn’t walk and has a back injury told us there wasn’t nothing they could do. ER staff and Dr’s are so rude and don’t smile. Very unfriendly. Broke confidentiality .
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12 September 2017
So far, hospitality sucks. We came up from Florida. Evacuated from Irma. My mom suffered a stroke. I was told I could stay with her in ICU. I have not been offered a blanket, pillow or different chair. Far cry from hospitals in Jacksonville, Fla. Compassion not shown here.
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17 August 2017
I give one star for this place and that is for the doctors and team that met my husband as he was coming out of the ambulance with a stroke. After the initial treatment he was closed off by a curtain and forgotten about. 40+ something hours and we are still here waiting in ER for a room. This is a sorry place to come for treatment. They did not reassess my husband , a stroke patient, after being there 24 hours. It is excruciating hearing the same people yell and beg for help for hours on end as a nurse walks by ignoring the patient. If the things my husband experienced as a stoke victim were reported to the Joint Commission this hospital would be closed. Absolutely pathetic.
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03 August 2017
If it were possible to give 0 stars I would. Waited in the ER lobby for 1.5 hours with a decreased respiratory rate and difficulty breathing due to an allergic reaction. I had to self administer epinephrine while waiting and finally decided to leave and seek medical care elsewhere. They charged me $108.00 6 months later (via a collection agency after never sending me a bill.) When I called the hospital about this issue the woman in compliance informed me the hospital never issued any charges and that it must have been from the physician group. When I called the hospital billing department, however, they acknowledged the bill and stated that it was for triage charges, which included getting my blood pressure and respiratory rate checked at the registration desk. Upper management refused to remove the bill despite being informed of the circumstances. The Emergency Severity Index is a scale used to triage patients on a 1-5 scale with level 1 indicating the greatest urgency. Levels 1 and 2 both indicate rapid evaluation and treatment are needed. Level 2 includes respiratory impairments, which was the case during my visit. I was not seen in the appropriate amount of time given my condition and left for the purpose of seeking proper medical care. This is a violation of the Emergency Medical Treatment and Labor Act. Furthermore, it is the worst customer service I have ever received and as a medical professional, I am appalled.
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25 July 2017
Unless your looking for your drug fix! Do not go to this hospital. The staff is fairly friendly but you will only get treatment if you pass out in the floor, come in by ambulance or by waiting 8-24 hrs. This is not my first bad experience with this hospital but I've finally had enough and I believe the Chattanooga area needs and deserves better.
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02 July 2017
Chik fila and Subway open till 1am,the mall area is as clean as any 5 star Hotel. parking only cost me a 1.00 and if in the Emergency Room you can have your ticket Validated. O.T. and Nurses stayed on their feet Non Stop,but answered anytime my Mom rang.
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29 June 2017
Dropped by the ER because q-tip cotton was lodged into my ear and unreachable. One nurse took care of me; she used some sort of instrument to pluck the cotton out. Was in and out of the hospital in less than 15 minutes. We were served a $700 bill months later with no previous warning. I'd rather go deaf from a q-tip than step foot in the ER again.
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09 June 2017
I only see 5 stars to rate with here but there should be a minus star to select. I regret that we were sent to this hospital. It would take too long to give specifics but my husband was transported by ambulance to Erlanger from Georgia hospital. The specialist that was to see him and do surgery never showed up at hospital. We stayed several hours before he was checked and the procedure they were going to do never happened. I'll save the on call doctor comments for the attorneys. So disappointed in this hospital and will not go back if ever given a choice.
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17 May 2017
If this is a "teaching hospital" God help our future. The Dietitian in charge needs to be fired, to food itself will kill you, they apparently don't know how diabetics are supposed to eat. Charged almost $700 for a cardiologist to pop in once and review/discharge my husband and have another tell us flat to our faces, if we pursue natural alternatives such as diet and alternatives to his prescribed medication we were wasting his time. I wish to GOD we had never set foot in the place. I've lived all over the country and worked in hospitals, Never have a seen such a place. Staff tries, Nurses were great, but It will have to be an absolute LAST resort to consider Erlanger for any type of care.
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15 April 2017
My mother has spent the last week in the ICU and has been very well taken care of. She can't speak enough about how attentive the staff has been to her, and she raves over the food daily. The building is gorgeous. I can rest easy knowing she's taken care of.
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