Name: Park Lane Hotel New York
Address: 36 Central Park S, New York, NY 10019, USA, US
Telephone: +1 212-371-4000

Park Lane Hotel New York is a lodging, located at 36 Central Park S, New York, NY 10019, USA. They can be contacted via phone at +1 212-371-4000, visit their website www.parklanenewyork.com for more detailed information.

Location :

36 Central Park S, New York, NY 10019, USA

Contacts :

Added by Jopie, at 02 February 2017

Add email
Add business description
Add Social Media
Add Products and Services

Bob Seruby

17 December 2017

Good clean rooms. Nice service. Always there to help. Never had any issues. Good location. Beautiful view of Central Park.

Had to cancel our plans this February and the manager was exceptionally gracious and helpful. We will definitely dealing with them again. Fantastic place. Thank you. Happy Holidays
Soxxpuppet

26 November 2017

Very busy and high end. I sent her for a audio show. You don't get a lot in the way of rooms, they are quite small and cramped. It does have beautiful views of Central Park.
Brian Roberts

09 November 2017

Pretty pricey for a hotel with few amenities.Room at $400 was pretty basic but bed and pillows were comfortable.May just be NY prices but not much for a view of building roofs vs Central Park.Mold in the bath, phones broken, very dated. Wasted $800+
incorrectly billed on checkout, for a restaurant charge which we never visited . Questioned It before we left and it was resolved possibly overlooking Central Park may have been an improvement but despite making that request several weeks in advance I was informed reservations needed to be made 2 weeks outmine were 3+ not worth the battle. It was our 50th anniversary and I was not going to let this dictate the outcome.At least we slept well.That was about the last week in August, who knows something miraculous may have happened since but I wouldn't bet the ranch on that.
Melissa Salinas

09 October 2017

I loved this hotel, yes it may be a little old but it's an old hotel. A historical one at that. The staff was wonderful, each person I encountered was very nice and helpful. We arrived early and couldn't get into a room yet but the front desk staff was wonderful, as well as the bell hop, baggage attendant and valet. All wonderful staff experiences, including the small gift shop and coffee shop as well. The room was nicely sized with a view of the park and partial city buildings. The carpets and walls were a little dated but that's to be expected with the age of the hotel. The bathroom was slightly small but not bothersome. We stayed for one night and I enjoyed it. The bed wasn't the most comfortable and on the soft side but again not everyone likes soft beds. I would definitely stay again.
Melissa Dykstra

27 September 2017

This place is resting on it's laurels and location. I've traveled for business and pleasure extensively for the last 25 years and this hotel is among the worst places I've seen. Front desk staff was condescending and not at all friendly. The carpets were filthy, there was a broken door and drawer in the bathroom, and a mini fridge was shoved awkwardly under the bathroom sink. The handles were broken off the dresser and the shower leaked. Because of it's location, this hotel charges a high nightly rate. It is absolutely not worth it. Try 70 Park, the Grand Hyatt or the Hilton Midtown for a much better experience.

To "Owner" -- how would you like to receive my personal information? I'm not going to post it. Please provide an appropriate person and email contact or twitter contact.
Danial Danoo

18 September 2017

It's a very good hotel. You will love the location. Rooms are clean. It is also quite popular. While I was there, I noticed that it was the most alive of all the hotels in that line. And ya, they serve daily snacks and sweets and free water bottles and a lot more everyday from 5 to 7 pm. It just adds up to your hotel experience. Enjoy!!!
Cheryl Steel

11 September 2017

Excellent staff, housekeeping was absolutely exceptional.
The breakfast buffet was good and had everything you could want.
The ONLY downside and it was a big downside for me because I was with my young daughter on a 6hr different time zone, is that room service is only available from 6:30am-11:30am.. Also there was no mini bar in the room. But again, it's just preference/easiness traveling alone with my daughter.
Location is absolutely ideal, no problems with noise and getting around was easy.
Leslie Higgins

16 August 2017

Had a fabulous trip to New York and loved the Park Lane Hotel. Great staff and excellent service. Beautiful room overlooking Central Park. Large rooms, very clean rooms and comfortable beds. Loved the location and can't wait to stay there again. We were on a girls trip from New Orleans. We know good hospitality and we got it here at this lovely hotel. Hope to see you again in the summer of 2018. Thanks for making our stay so much fun.
Lei Wang

12 August 2017

This is the Famous Hotel at the south edge of the Central Park. I booked 2 park-view rooms for my family vacation. The rooms are spacious with beautiful view. The front desk is very helpful. Besides providing a baby crib, they were able to arrange the two rooms as adjoining ones. Free umbrellas are provided for a rainy day. Free Wifi. Bonus point - this is the only a few US Hotels that provide free slippers.
Allison Prescott

29 April 2017

The Park Lane was excellent. The reception the hotel hosts for all guests every evening is an excellent way to just relax after a full day and possibly meet some other guests of the hotel. I just wish the weather had been nicer so we could enjoy the beautiful view of Central Park!
Edgar Kazak

26 April 2017

You can sleep here, the beds are comfortable and the sheets are clean. Good location. Check-in service is sub-par. Furniture looks nice but is old and functionally broken. Simple things like socket adaptors, which you can get in just about every hotel in the world for free or with a deposit in for your room, here have to be bought from the Hotel "gift shop" for over $10. Everyone apart from room cleaning staff has been borderline rude. Will not be coming back.
Candice Williams

25 April 2017

The view from the dining area is magnificent! The view from the room was horrible. I understand that we reserved a room with a city view however a view of a back alley and HVAC units is not what I expected. But I can get past that. The guest reception was great. The view of Central Park, decent appetizers, and delicious drinks! More seating would be nice but then you risk being overcrowded so I can get past that. We were there for Easter weekend for my birthday. We noted this in our reservation and when we arrived to our room there was a nice birthday note and chocolate covered cherries! The room was rather hot and the bellman kindly turned the air to a reasonable level. It never really seemed to get much cooler, but again, I can get past that.
The water pressure was. The best thing for after a long day of walking through the park. However they could invest in some shower curtain weights so it doesn't envelope you. There was no ice bucket in the roombut there were glasses. So how do you get ice? You callso we didand we waitedand waitedand waited. So I called again and also asked if we could get firmer pillows. The pillows cameand we waitedand finally the ice! By this time we were so tired we didn't need the ice anymore.
The hotel is oldera slight musty smellbut an amazing view if you get a park view room. However I feel it is very overpriced which is why I am giving it 3 stars.
Mercedes Helena Alvarez

17 February 2017

Lovely view to the park. The staff was efficient and kind. It keeps the Manhattan atmosphere alive and hope you will maintain it because although it is a big hotel, it still feels intimate. I would repeat m experience anytime.
One suggestion: the lounge and cafeteria could use a good revamp. The staff there would also do good with customer service training.
Courtney Bryan

09 February 2017

I loved the boutique, classic NYC ambiance of this hotel. The gold fixtures are charming, not tacky. My only complaint is that the heating system is very old and had to be cranked up to 90° just to get it to 70° and the heater rattled so loudly that I had to turn it off to sleep. Engineering tried to fix it but it's just an old building. I hope they replace soon. I thought the restaurant was overpriced and not that great. I really enjoyed the complimentary appetizers and drinks provided nightly. That was a very nice, unexpected perk. I didn't have a Central Park view room but it's literally right there. I would definitely recommend staying here if you're looking for a hotel with some character.