Earlier this month, my son had to have a recall fixed and they told us about another recall and fixed both. The wait time was reasonable, they had water, hot drinks and refreshments. And the man who serviced his car was very nice and professional. Loved it.
These guys are hi-tech and competitive. This is my favorite dealership in western north carolina. I always go to the toyota dealership and get upset with how they conduct themselves and somewhere else. Brandon and Josh worked with me to get my payments in my budget after the salesman helped me find the perfect car, Andrew Newhouse was great. While I as waiting to go in the business office with the very helpful Jordan Ogle, I talked to David and Aaron who really spoke highly of the company and knew there stuff and answered all my questions. 5 star experience!!! I love my new Jeep!
Go in and ask for Anthony! He was amazing to work with and made the experience fun. I got the car I wanted at an unbelievable price. Give him a shot to earn your business.
I had a serious car wreck last week in which my 2010 Kia Soul was totaled. I was placed in the position of having to unexpectedly purchase a car and fast. Paramount Kia is the only place I went to. I knew I wanted another Soul since the 2010 had done so well for me. I don't have the most stellar credit so I was extremely worried about what options I would have. My salesperson, Andrew, was knowledgeable, patient, respectful, and he recognized that my ringtone was from Hamilton (huge plus in my book!) He and Brian went above and beyond to make sure I was able to purchase a car. I don't know how many phone calls Brian made, but he was a miracle worker with my credit. When I was approved the day after my initial visit to Paramount, Andrew came to pick me up so I could get to the dealership. I couldn't have asked for better service. I'm now in a 2018 Kia Soul because of their efforts.
Never had any issues besides time it takes to get simple service done on vehicles not made by Kia but it’s always done right so no complaints
What a pleasure and sincere gratitude that I have experienced with Kia of Asheville -thanks to all of the personal that helped us-great service and follow-up, Jerry and Rose-Love the ride-Big shout out to Erin and her concerns-
The staff is wonderful! They are trustworthy and genuinely kind people. I have had 2 oil changes since moving to Asheville with them. I did have a battery issue, but the dealership took care of it since it was under warranty. I'm so grateful for a pain-free experience! Thank you to Erin, Odie, Jared, Randy and every staff member that I have encountered. You all are so appreciated!
Great customer service! I never had to wait longer then I should. Their guys are very attentive. Shout out to Erin, who is very prompt with answering phones, scheduling my appointments and doing follow-ups to ensure I got the best experience at Paramount Kia of Asheville.
I just moved to North Carolina from Louisiana and visited Paramount Kia for the first time. I have had good relationships with my car service dealerships in the past, but I must say that my service advisor John and the entire team at Paramount Kia were the friendliest, most energetic and most informative team that I have ever encountered. I have already told multiple friends how awesome my experience was and that I look forward to coming back in 5,000 miles. Bravo!
I got a new car today from paramount Kia of Asheville and Anthony Parton was awesome and funny and knew what he was talking about and got me into my new car
I had an older Kia Optima and looked into trading it in for one of the newer models. The service department has always done me good at Paramount so I figured lets see what can be done.. they were able to upgrade my vehicle and keep it within my budget. they worked hard to do so.. I was very impressed.
We recently purchased a new KIA at Paramount KIA of Asheville and we found the staff very helpful. Anthony Parton was extremely professional, friendly and knowledgeable and he made it a very positive experience. We felt no pressure and he worked with us to find the perfect car. The finance department made sure our questions were answered and we will definitely refer our friends and family to Anthony as well. Thank you for your help!!
I was passing through Asheville on my way from TN to SC and happened to pick up a nail in my tire. Paramount Kia took great care of me (even though I don't have a Kia!), and they treated me like a long-time customer. Everyone was helpful, courteous, and they patched my tire in no time! They were even kind enough to work me in immediately since I didn't have an appointment.
Fantastic experience! I highly recommend Paramount Kia!
We highly recommend Paramount Kia of Asheville,for your next car purchase. They were excellent to work with, knowledgeable, professional and respectful. I would recommend this dealership to our family and friends and will return when the need arises for another vehicle.