Name: Paradise Garage
Address: 921 N High St, Columbus, OH 43201, USA, US
Telephone: +1 614-299-0899

Paradise Garage is a bicycle store, located at 921 N High St, Columbus, OH 43201, USA. They can be contacted via phone at +1 614-299-0899, visit their website www.paradisegarage.com for more detailed information.

Location :

921 N High St, Columbus, OH 43201, USA

Contacts :

Added by Jopie, at 07 September 2016

Monday 12:00 – 5:00 PM
Tuesday 12:00 – 5:00 PM
Wednesday 12:00 – 5:00 PM
Thursday 12:00 – 5:00 PM
Friday 12:00 – 5:00 PM
Saturday 12:00 – 5:00 PM
Sunday Closed

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A Petrosky

25 October 2020

I am so happy I purchased my bike from Paradise Garage. Whether in person, over the phone, or via text/email, customer service is consistently professional and friendly. Website allows to view real-time inventory, and to schedule service.
Char Dreyer

08 October 2020

Staff could not have been more helpful!! I came in with a slow leaking flat tire and wanted to get some hands on learning so I'd gain some good bike knowledge. They were super patient with me and willing to walk me through the entire process. Also everything was super cheap! I don't live here but if I did I would definitely use Paradise Garage as my go to bike shop
Jarrod Stewart

18 September 2020

Eric Peters was absolutely fantastic with positioning my handcycle to fit my body specifically. Very well done sir 👍
Steven De Silva

10 August 2020

Visiting from out of town and Paradise Garage was the only shop able to rent out bikes to participate in this year's Pelotonia ride.

Online reservation made it an ease and drop off was just as easy. The rental bike was working properly!
Stuart Schlotterbeck

05 July 2020

Consistent excellence in quality of products offered (bikes, clothing, accessories, and tools) and technical know how for repairs and adjustments. I have been a customer since the time of their opening. The staff is careful to listen and thoughtful in offering options. Great people!
Wes GS

18 October 2017

This almost became a 1 star and very bad review. I took my older Panasonic bike in for a much needed tuneup which I didn't consider cheap. The first worker, (mentioned as Jaime) Merely changed the tires and left my bike riding as I'd brought it in, squeaking, and bad braking and the handlebars crooked. I brought it back in simply to get the handlebars straightened realizing that most of my money had simply bought me new tires. Steven Debusk, who I talked to the second time was straightening my handlebars and asked what I'd brought the bike in for, and I answered the level 2 tuneup, and I pointed out that my cables weren't changed as I'd been told they would be. He then went above and beyond and pointed out areas on my bike that they neglected and he realized they should have replaced and tuned. He also ensured I got a partial refund and that the bike was fixed up quite nicely. I'd recommend giving your bike a thorough once over before leaving the store if you get a tune up or repairs. Also, get Steve if you can because he's good. A few others there weren't very friendly.
Chris R

29 September 2017

Great service! Brought several bikes here for tune ups and they have always been very helpful and informative.
Alexander Kiseloff

19 September 2017

Great staff, very helpful! Reasonably priced! A+
Jim Robinson

28 August 2017

Highly recommend this place. They take great care of their customers!
Susan Jallow

22 August 2017

Christian and staff at Paradise Garage built a bike for my new student at Ohio State overnight and helped him get all the gear he needed for getting around campus. It was an efficient and pleasant experience! I highly recommend it for any bicycle needs!!
Mike Sourial

15 July 2017

Change my flat tire just after their closing hour. Very nice and friendly staff, great prices. Definitely worth a visit
Christdragon

28 April 2017

What most people don't know is that Paradise Garage started out as a clothing store. Lots of young kids work here who only know new bikes. Limited parts selection is good if you have something new and generic.
Debbie Wardlow

28 December 2016

I tried to remove my back wheel on my bicycle to replace the original hardware with a quick release. I thought it would not be a problem for me; however, I was sadly mistaken!!! I literally brought my bicycle into Paradise Garage in pieces. Mark was so helpful! He not only fixed my back wheel by installing a quick release, he also gave me a quick lesson on how to install the bicycle into the new exercise stand I purchased. The whole process took less than 30-minutes. I highly recommend this shop and I think pricing was very fair. Thanks for taking such great care of me! Debbie Wardlow
Dennis Evans

07 December 2016

Bought an SE Draft last winter and knew next to nothing about biking. I was in search of a simple, easy to maintain bike and PG was more than happy to help me with any questions I had plus some that I didn't know I needed. They sent me on my way with a few add-ons and a couple spare tubes. Aside from one of the tubes being the wrong size PG was and is a great shop and I try to stop in every time I make it back down to Columbus. I will admit that if you don't vibe them as interested they probably won't respond in a way that appears interested in you. That's sales. If you're getting offered the most expensive bike in the shop you probably went in without ANY idea of what you wanted and they're going to follow a standard sales technique of starting you at the top then taking you to the bottom and figuring out where you really sit from there. It's basic customer education. The 1 star reviews are very misinformed on the process of sales and from someone who's worked face to face, phone, and Internet sales as well as customer service and support roles in companies PG really does a good job at everything they do.

If you're interested in doing your own work they'll answer questions, if you just want to ride they'll do the work for you. This is the new era of shop, education and service all in one stop
Yehia Mekawi

21 September 2016

I don't know if the employees at PG work on commission or what, but they will try and sell you the most expensive product they have, regardless of what the product is. I'm a college student and I asked about a bike, and I got shown bikes all 800 dollars and up; I said I'm on a budget, and the guy very reluctantly showed me cheaper bikes. And he went on and on about why those bikes were essentially pieces of garbage. He was saying how i was wasting my money spending anything less than 800-1000 dollars, and how I should really double my budget at least. Here's an example of their BS: I wanted a 300 dollar bike they had with straight handlebars, and I asked how easy it would be to later on install a drop-down handlebar instead (I was a beginner at the time, and I didn't know it was an easy process). The guys said it would be nearly impossible on this bike frame (a State bike), and no one can do it, but if i'm interested in a drop down handlebar bike, here's a great one for only 850 dollars.

I tried on another date to buy lights for my bike and was shown the 90 dollar USB-rechargable lights. No thank you, the 20 dollar battery lights will do. instead of just saying okay and charging me, he went on and on about how those lights are dim, awful, and will stop working in a month. And then when I wanted a water bottle, you guessed it, the 15 dollar wattle bottle is a piece of trash. I understand that obviously the more money you spend the better the quality of any product is, but damn they do not like to sell reasonably priced products. And multiple employees did this, so I think it's like a store policy.

If you're an OSU student who wants a good bike in a 200-400 dollar range, go to Revolution Cycles, just a few blocks away. If you say you're on a budget, they really work with you and try and figure out how to help. If you're a bike enthusiast who wants a top product, go to Rev Cycles, they have some crazy cool bikes, and with much friendlier service. Oh, and on that earlier comment about the handlebars: got the EXACT SAME State bike from Rev Cycles, went in there a few weeks later and bought a drop down handlebar. They changed it for me in literally five minutes and charged me a 20 dollar fee for doing it.

I don't work with Rev cycles nor do I have anything to do with them other than being a satisfied customer. PG is a waste of your time.
Cate Owens

19 September 2016

It seems like most of these 5 star reviews are coming from men and hopefully that's not the reason that I got such meh service.

PG was the one and only bike shop that I called (based on word of mouth, best prices and reviews) and although the man on the phone gave me the answers I was looking for, his tone was short and sounded as though I was an inconvenience.

I rode my bike down there and clumsily got it through the door. 3 people were working and none of them picked their head up or even glanced towards the door.

One of them was on phone and when he finally caught my eye after about 2 minutes he quickly looked away and still no word from anybody.

Even a quick hand over the phone hello or head nod would have been sufficient.

All the best.
Micheal Arteaga

14 September 2016

My road bicycle was serviced and repaired at PG. Tyler, the lead bike mechanic, is great with customers and bicycles. I highly recommend PG as your first choice in bicycle repairs and service.