Name: Orpheum Theater
Address: 216 State St, Madison, WI 53703, USA, US
Telephone: +1 608-250-2600

Orpheum Theater is a store, located at 216 State St, Madison, WI 53703, USA. They can be contacted via phone at +1 608-250-2600, visit their website www.madisonorpheum.com for more detailed information.

Location :

216 State St, Madison, WI 53703, USA

Contacts :

Added by Jopie, at 04 October 2016

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Jennifer Meier

20 December 2017

Beautiful theater with a great assortment of concerts and shows! The people there are always friendly and helpful.
S 4real

24 November 2017

Saw Dirty Heads on Nov 18 2017even being in a balcony I felt close to the stage and the sound quality was excellent. The Orpheum is now home to my favorite concert of all time!
Julie Hanson

14 November 2017

We went to the Orpheum Theatre on November 2, 2017 to see Kip Moore. We originally bought general admission tickets (standing only). While in line, Larry, an Orpheum employee, offered upgraded balcony seat tickets for an additional $40 per person. We took this opportunity immediately. To our surprise, we were able to advance to the beginning of the line, and also have access to the VIP lounge with our own bathrooms. Larry was more than helpful by showing us to our seats and periodically checking on us to see if we were ok. His customer service was stellar and he exceeded any expectations. The concert and performance was excellent; however, our experience was greatly enhanced by Larry's customer service. Thank you Orpheum and Larry for going above and beyond!
Country Girl

12 October 2017

I went on the Orpheum Theaters page to buy tickets for a concert in December 2017. I bought tickets through what I thought was either Ticket Master or the Orpheum Theater. I was actually buying them through a place called Box Office ticket Sales. Which comes up on The Orheum Theaters ticket sales. This I felt was very misleading on the Orpheum Theaters part. When I spoke to someone at the the Orpheum they had no idea what I was talking about. I am a first time buyer and feel like the Orpheum should be warning first time buyers of this problem. I'm sure this hasn't been the first time people have been taken. To me this makes the Orpheum look bad! They are allowing people to scam customers. To me it's bad for business for the Orpheum! They should be looking out for customers and WARNING them off this on their site. I've lived in Madison all my life and would think this would never be allowed to go on. It's sad that people can steal your money especially when you're disabled! I hope the Orpheum takes a look at who is selling tickets on their website! Don't know if I will ever see the concert. This Sucks!
Allison Klintworth

27 September 2017

Great venue! Love that I can sit and relax while listening to music
Emily Plauck

16 September 2017

Attended a concert. Amazing sound system, and lighting. The entire place was beautiful, and clean. Great view of the stage no matter where you sit.
Kelly Gill

15 September 2017

Spoon rocked, but Foster the People was even better! Pease bring back every year!
Eternal Care

03 August 2017

Beautiful historical building. Somewhat too small of a building for the high level of sound bands wish to produce. At one break, the man in back of me commented that he believed his ears were bleeding :) Easy entrance and exit, safe and well lit parking nearby, nice and helpful staff at venue. I would visit again as the price is affordable. Give them a try.
Jeremy Eichelt

29 July 2017

Great venue for music. Seen In this moment, Motionless in white, and Vimic. Great performances by all bands. Will come back for more.
Jeffrey Hunter

01 May 2017

Security is a joke. Some guy was ripping my girlfriends jacket off of her, so I grabbed him and pushed him away to protect her. They let that guy stay but kicked me and my girlfriend out. Traveled to Madison for the concert, so cost us a lot for a hotel room, tickets, food, and drinks. Didn't even make it through the second song before all of this happened. Then security wouldn't even try to listen to everyone about what happened. Just kicked us out and wouldn't even give us back the jacket.
Dez B

04 April 2017

This venue is great because it has both seating and standing in abundance and it is nicely set up in a historic building.
Eric Borchardt

23 February 2017

This is a decent venue which brings in some big names. They sell tickets at the front door ahead of time, so you can avoid the pricey service fees of online ticket sales. The seats are comfortable and I don't think there are any seats with obstructed view.
Rockett Sammich

23 February 2017

Good place for a show, nice and intimate. Maybe a little too intimate what with the seats having almost zero legroom. Felt very packed-in. Drinks are waaaaay too expensive but I guess they had to pay for that shiny new sign out front. Place is staffed by the local union that does that sort of thing, which means they're not always familiar with the venue and tend to be dismissive and short with people.
Kelsey Bolton

11 October 2016

Of the literally hundreds of concerts I have attended in my lifetime, I have never seen a venue so poorly organized and poorly staffed as this one. It was truly befuddling. It was not the tours/bands either, because I have seen these particular two bands each about 10 times before (I'm a concert junkie). First of all, for the VIP experience, they had us line up outside, took us inside to watch the sound check/meet the bands (were rudely pushed through the line by the venue staff), then made to go back outside to wait for the VIP experience for the second band. Rinse and repeat, and we had to go back outside for a 3rd time to wait for the actual show. This is Wisconsin: do they force people outside in the winter too?? While waiting in the lines outside, we were confused and asked several staff what was going on/where we should be, and were repeatedly met with "I don't know." Not "I'm not sure, but let me help you with that"; just blank stares. Because we had VIP tickets, we were first sent down 2 blocks to the end of the general admission line, then pulled from that line to a second early admission line, then pulled from that line to a third VIP line. This was not a mistake; this was their actual process to make people move from line to line outside. It's terribly inefficient and not good customer service, especially because they were all very snippy about it. Once we got inside, we were met with more staff who didn't have the answers to the following questions: where our seats were, whether or not we could sit in the balcony, whether or not we could leave the venue and come back in, and whether there was food available elsewhere in the building (they don't even know the building they're working in??). Then when we went to get food, the staff person handled both food and money with his bare hands and ignored my mom who was asking to order as well. The whole experience almost ruined seeing two of our favorite bands. The show itself was spectacular, but the experience in the venue made me almost wish I hadn't gone, and certain I won't go back to The Orpheum.