Have been here several times on our 'girls day shopping trips'. A cute store and nicely presented. The employees have always been very helpful and very friendly. As another reviewer stated, I also feel things are over-priced. Every time I'm in I've found one or two small items in the adjacent room I'd like for the garden or our cottage, but wasn't willing to pay the price. Would be nice to have some of those things at a better price point. We end up doing a lot of looking though.
I give it 3 stars because it has a Kilwin's. The staff was extremely courteous. And it's a beautiful store. I was hoping for more unique products that I can't find at a ton of other places. And the merchandise was way over priced.
Charming store with great chocolate and ice cream. Was a student at Ferris and the visit brought back many fun memories!
The old Piobeer has some for everyone. From the sweets, cards Michigan made products, Christmas all year round room. It's a terrific place to visit.😆 and shop
The shakes & malts here are the best around. Not something I do all the time but it's a fantastic way to treat yourself. Great unique gifts & cards, and if you need gift ideas (like oh maybe for a wedding that you need to be at in an hour) they're super helpful. Best part, they'll wrap your gift for free and take care to make it look GOOD. Even went so far as to match wrapping paper with wedding colors. I've never had a complaint in 20 years of going there, but if I did I'm sure they'd do everything to make things right. Thanks for being a Big Rapids staple for, well, ever! :)
Ps - if you want 'cheap' ice cream the gas station has a chest freezer full.
I love The Old Pioneer, and have been a patron for many years. If they don't have what you are looking for (and they almost always do), all you have to do is ask and they will try to find it for you. The owners are more than accommodating. I read a review from a dissatisfied customer regarding kettle corn and ice cream. If this unhappy customer had just expressed their concerns they would not have been charged. The owners, Carlleen and Brian Rose, bend over backwards to ensure customer satisfaction.
In reading the last bad review this has got to be the same place that my husband and I went to on our vacation last week. We couldn't remember the name of it but we knew that the bag said Kilwin's on it. Well let me tell you, do not fall for there "kettle corn" at the outrageous price of $4.00 a bag. My husband asked the girl behind the counter, who looked like she went to the local college, if it was really, truly, kettle corn and she answered "yes" every time he questioned her. She said she made it fresh. It smelled so good, and maybe it was all of the chocolates and candy in the room, but it smelled sweet and salty. So at a difference of two bites for $.75 versus a whole butt load at $4.00 we went for the larger option. Well to our complete and utter disappointment, it was just regular, boring, extra insanely salted, gross, stale, popcorn. Apparently this girl does not know what true kettle corn is! We both got one scoop of ice cream, one in a bowl and one in a cone, and a the other person with the bad review commented, there was so little ice cream given to us for the price that we paid! Our total for all three items was almost $15! Outrageous! And it wasn't even that good. My cone was so thin it practically crumbled in my hand. I questioned the girl as to the price and she broke it down for me. I wish I would have refused to pay for the pop corn. The only reason she said it was kettle corn was because she said the popper in the machine had broken so she had to make it the old fashioned way in a big kettle. We didn't realize that until it was too late. Well don't make the same mistake that we did. Stay away from the pop corn and ice cream unless you want to spend $15 for pure disappointment.