I was passing though and seen the place off the interstate. I got there at closing time and was still greeted with kindness. I just wanted a indian t-shirt and ended up looking through all the indian's they had on the show room with the guy talking to me and my dad about them. It was a very pleasant experience even if I was just in there for a quick stop. I would more than buy a bike off of this place when it comes around to it just because of this experience I had for the brief moments I was there.
Awesome parts and service department! Very friendly staff and very helpful!
Awesome place an friendly ppl.
I have been buying from North Star for 17 years and I still use the first atv I bought from them every day. Good people to deal with.
Called about a particular Indian they had on their website, they knew nothing about it. I understand that things aren't always in stock, but they were telling me about a different model than I even asked about. Then said they might be able to order one, I told THEM that it was last year's color and they don't make it anymore. They had no idea! Pretty sure when I have only been researching for one week, the dealer should know more about the bike than I do.
Stopped in to look at Indian motorcycles.I was the only customer in the store, walked around every bike and took a few photos. I was in the showroom for twenty minutes and absolutely no one asked if i had any questions.I cant believe that buisness is that good that another 22k sale did not interest the staff..oh well.
We recently bought a side by side from this dealership and we had the WORST customer service! We took it home and after using it for only a couple hours the oil was extremely low. After an evaluation of our side by side and a fresh oil change, we took it for a ride under 20 minutes and afterwards the oil level was only at 75%. My husband called Jack from North Star Polaris and was cussed out and treated with the WORST customer service ever! We will never go back to this place and I recommend that you check other dealerships prior to going here!
Always feel welcome, and there's no pressure.
Excellent sales experience, very knowledgeable service and parts department. The mechanic, Jim, is fawking awesome.