Tried to purchase a gift certificate. Stood at the register for 2 minutes with one salesperson waiting on someone and another sales person came up and never acknowledged me standing there. Then another salesperson came up and still was not acknowledged. Finally I just left the store.
My wife and I were shopping at this Nordstrom's location (My wife is an employee at another location.), and we had some difficulties with an employee. We were shopping for salon shoes. My wife did not have her store card on her but did have a credit card and her employee number. The staff at this location then began telling us that they needed to verify whether she was an employee. Eventually, service experience was called and we were told that without the employee card, my wife could not use her discount. The saleswoman, Stephanie, then told us that that service experience would be called again and she blatantly faked a phone call and told us the discount would not be given. We know this is not how Nordstrom operates and we are embarrassed after the service today. This location has forever lost our business and we are extremely disappointed in what has transpired today.
Very rude! I have problems every time I come to this Nordstrom. And they dnt have a junior or children department. And I love trading with Nordstrom but this one is the worst.
They didnt hire me cuz i m fat and not gay
Staff are very attentive and friendly. Sales are always great!
Beautiful store, unparalleled customer service. They only thing I don't like about this location is that there is no kids department.