Ill try to make this quick. I went a week ago and bought a pair of jeans and had them altered. Came home and tried the jeans on and they were 3 inches too short. The tailor and two other workers there gave the worst service. They were miserable and gave me a big attitude during the entire phase. I called and explained what happened with the jeans they said theyll order another pair since its sold out in my size. Called a week later and they never ordered it. I went into the store and looked for other colors and nothing appealed so I ultimately spoke to a woman there who asked how she could help. I explained to her she told me the lady I spoke to on the phone who was the manager that was supposed to order the new pair of jeans was fired (lol). I returned the jeans and she tried to rush me to sign off on the credit card machine but she didnt refund the money for the alteration. I told her, you messed up the alteration why would I pay?! After talking to another person in the tailoring department they refunded the full amount. I'm not one to write reviews but this place is absolutely garbage. I'm not sure if its because of holiday season or what but I literally encountered 5-6 unhappy and nasty individuals there. I wont be coming back. All in all, they wasted 2 trips to the mall, 2 hours of my time (you need to wait for alterations) and 6 dollars in parking fees. Good luck
The elevators into the mall were out of order and the machine to pay for parking was out of order.
Nice selection of merchandise, I was disappointed that entire brands on their website are not offered in the store. Staff is courteous.
Nice selection of merchandise, I was disappointed that entire brands on their website are not offered in the store.
My experience at Nordstroms always makes me feel like "I am ontop of the world" i have my own personal shopper and the food in tge cafe is amazing.
Whenever I come here it's a great experience the staff is wonderful and the menu is good. After a long shopping day
It's my favorite place to Shop. I love this store!
The customer service in the products are outstanding!!!
Amazing staff. Fully stocked store. Everything you'd expect.
Got alteration order in time to my place before flight to attend a wedding. Prompt to reply. No wonder I drive four hours to this Norstorm store to get my stuff..bc I know they got me covered. Two thumbs up!!
This Nordstrom has vastly improved over its original inception a total renovation has improved the Men's department. Sadly, it is on one floor instead of two. Improvements throughout the store, on each floor. Personal Stylist worked with me, and was wonderful to meet, and to get her ideas.
Many things about Nordstrom I really, REALLY LIKE. Call the store, order items, free shipping. Plus, I live in a tax free County, unlike Westchester. No sales tax under $150. Has become my go to store, both online and in store.