Good place for coffee and nespresso pods.should open in other cities too
Sometimes really busy but they have an amazing range of coffees, a great atmosphere and nice staff. It's all you can ask for! (I didn't take a star off for being busy because it was black friday)
Nespresso Boutique offers high end coffee capsules specifically designed for their couture coffee machines. Anyone can enjoy their coffees in the cafe on Newbury Street. More
Cute cafe for grabbing a quick coffee, or for meandering around and getting that same coffee for free in the tasting area (you can even ask for milk!)
My family loves Nespresso from the time I brought them machine and coffee from abroad! The style of coffee, machines, service are awesome in this place! Especially was amazed by customer service when I had problem with machine! Always polite and friendly! Love this cafe the most! Recommended it to all coffee lovers I know.
Drinks are very good, staff is soo friendly. I enjoy taking walks on my lunch break and frequently pop in. Only negative for me (but I understand the business/hustle) is that they keep trying to sell me the equipment. I am VERY busy and don't have time to make coffee at home but I keep coming back because they are so sweet about it. :-)
Very nice place. For a coffee lover like me, I was in heaven. Very gently people especially the Asian guy who attended me (sorry my friend, didn't catch your name, but next time I will). Be back for sure.
RACIST!! I am a nespresso member since 4 years. I went in with my in laws to buy a variety of pods. I offered to purchase my regular list of pods before tasting but they asked me to taste first. The man behind the tasting counter was racist and rude. I Am allergic to coffee and buy pods for my husband usually my best bet is to guess from descriptions but since I had my in laws I offered them to taste a couple out of the several I was purchasing. The man did not offer the menu to choose from i had to ask him then he was very reluctant to ask me how I or my in laws would like the coffee when I asked him for Roma with a shot of added water he actually refused me . I asked him for some milk in the side he just gave us a not very clean looking jug of milk with a layer of residue on top. He did not offer the dark chocolate that usually goes with it. He mannerisms made my in laws and me very uncomfortable. A seem to be caucasian gentleman came to purchase pods next to me and his behavior instantly changed and he offered him a tasting before he could purchase and after. I will never give this store agai. Pathetic !!!
service people with the exception of the managers there are not very friendly. as if your time is not as important as theirs. they expect you to know exactly what you want , if you don't make up your decision while you choose your capsules. expect a look with attitude. because they need you to hurry up so they can serve the line that don't exist.
The best coffee. Great decoration. The service is very friendly and you can try some coffees for free.
Love the machines and the espresso. Great little boutique store. Only drawback is they are in downtown Boston with No-other way of getting refills pods of espresso for the machine. Other than that 5 stars.