Love it they have everything I need for my Ford Bronco
I have ordered twice now from them and had my order on my doorstep within two days. I have used other companies and had half my shipments put on back order keep I up the good work!
Always a pleasure dealing with the knowledgeable staff at N.P.D..Derrick as always takes great care of us and ensures we have all the correct parts we need to quickly finish our customers projects
Great place to visit for classic car enthusiasts and all your classic car restoration parts.
I build and restore cars for a living, so I deal with the aftermarket daily. I can tell you that these guys are not the best. I ordered a bronco seat cover set. Says it takes 1-8 weeks for delivery9 weeks before I received it. I could have had my upholster make me one in that time frame. I finally received it and low and behold one of the retainers is sewn on backwardshad to take it to my upholsterer and have it taken off and sewn on the right way.
Next orderI ordered an ABS headliner for an 80-86 bronco. What I received was a side panel for a 66-76 bronco. Called them and explained the situation. The guy says," ok, all your info isn't current, give me your credit card number.". Later I checked my bank account, yep they billed me for another one without actually saying they were going to. A week later I get my new headliner and guess whatIT'S FOR A 78-79, NOT AN 80-86!!! Absolutely ridiculous UPDATE. National parts depot contacted me and has done their best to make this situation right. I appreciate that and am bumping them up a star.
Bobby and the guys are the best for your classic needs!
Ordered a system for one of our customers, had problems with pressures and no cooling. Customer support no help, tells us to put more Freon in it and pour water on condenser. Left message no return call. Turned out to be a defective receiver/dryer and super heat adjustment on expansion valve not set right. Seems all they are interested in is selling you parts.
Positive experience every time. Great service.
I build and restore cars for a living, so I deal with the aftermarket daily. I can tell you that these guys are not the best. I ordered a bronco seat cover set. Says it takes 1-8 weeks for delivery9 weeks before I received it. I could have had my upholster make me one in that time frame. I finally received it and low and behold one of the retainers is sewn on backwardshad to take it to my upholsterer and have it taken off and sewn on the right way.
Next orderI ordered an ABS headliner for an 80-86 bronco. What I received was a side panel for a 66-76 bronco. Called them and explained the situation. The guy says," ok, all your info isn't current, give me your credit card number.". Later I checked my bank account, yep they billed me for another one without actually saying they were going to. A week later I get my new headliner and guess whatIT'S FOR A 78-79, NOT AN 80-86!!! Absolutely ridiculous.
Honestly, we were there yesterday, my husband bought a lot from them over the years, and still buying.Yesterday, was the first time we decided to go personally, the building is huge, but the people that are there needs to be trained more, to be friendly will add to their business, the guy that we dealt with, seemed like don't want to do the extra mile, no greetings and no thank you either, he asked my husband if he was just looking and not buying, it took more than an hour to get things together, I was watching him and looking at my watch how long it took for him to get back on the floor, there was a time that he was doodling his pen on paper, the lack of pleasant treatment always not a good thing, lacking good customer service. We spend a nice good amount yesterday, that should at least get a thank you, but I did not hear it!
These guys are horrible. Go in there all the time and they ignore you. Bald gyu up front always looking at his sales and comparing them to others in the store, and its on computer for EVERYONE to see. Hilarious lack of regard for clients that walk in. ALWAYS WAITING FOR THE $2000 phone order
Huge is an understatement. Great service. Clean store
Great service! They have everything you need
Helpful people. Wait can be a bit long.