Napleton Care Bourbonnais

Location :

515 William R Latham Senior Dr, Bourbonnais, IL 60914, USA
Added by Jopie, at 14 March 2017

Add email
Add business description
Add Social Media
Add Products and Services

• K Meents

  21 March 2017

  These guys are lying crooks. We bought a used car for our daughter and was told that it was in such perfect condition that the manager would put his daughter in it. On the way home from the dealer we smelled a gas/propane type smell. We called and said that we didn't want the car unless it was fixed. They guaranteed that they'd take care of it. After leaving it there and driving 40 minutes each way 3 times because they couldn't find anything, we were told that we were probably driving behind trucks smelling their exhaust!!! Insulting!!! We've been driving for 20 plus years, I think we know the difference!! He even said that if another mechanic could find the problem that they'd take care of it. Wellwe were stuck 400 miles from home and sure enough we found out the transfer case was leaking (which was the smell), and now it's cracked and costs $2300 to fix not including hotel and tow fees. Called the dealer and was told that they couldn't find the leak and it's their word against ours and we're out of luck!!! Their honesty and trustworthy ploy is a crock!!! We're not the first victims!! Other reviews on other sites have had the same issues!!! BUYERS BEWARE!!!!!!

  response / report this review