Name: Napleton Mercedes Benz of Bourbonnais
Address: 515 William R Latham Senior Dr, Bourbonnais, IL 60914, USA, US
Telephone: +1 815-205-5560

Napleton Mercedes Benz of Bourbonnais is a car dealer, located at 515 William R Latham Senior Dr, Bourbonnais, IL 60914, USA. They can be contacted via phone at +1 815-205-5560, visit their website www.napletons.mercedesdealer.com for more detailed information.

Location :

515 William R Latham Senior Dr, Bourbonnais, IL 60914, USA

Contacts :

Added by Jopie, at 16 February 2016

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 9:00 PM
Wednesday 9:00 AM – 9:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Jerrold Tibstra

30 November 2017

This is my second car purchase this year from Autowerks in Bourbonnais, and as car shopping and buying goes, this is close to as good as it gets. I hate the car buying experience, I don't deny it. It's not transparent anywhere. and I've had some particularly dishonest experiences and badgering from dealerships in the recent past which makes me skeptical and suspicious of any "deal" until the keys are in my hand. Joe Powell, my Mazda salesperson, was very respectful of the fact that I knew the product and had researched the process and prices. Their greatest asset is also their worst drawback, they're a small, quiet, low pressure dealer which also means they don't have a lot of Mazda inventory. I knew my pricing numbers for the new car, my trade range for my old car, and the rebates available at the time. I also knew their inventory and was aware that what I wanted wasn't on their lot. They found the car I requested at another sister franchise, brought it in, and met my figures. Local, simple and fairly painless -about as good as it gets.
Tara St.Germaine

04 September 2017

I highly recommend Napleton Autowerks. I was apprehensive about purchasing a vehicle and wanted to ensure it was the right one. Adam Surf worked with me to get the car that I wanted for the price I wanted to pay without being pushy as so many sales people are. Great buying experience!
Caleb Couchenour

03 September 2017

Alex has been my friend since college and he has always been the most hard-working individual I have ever met. I mean that too, he has always been a dedicated husband and friend and he continues to bring that attitude to his place of work. When I went in to look at cars after I DROVE all the way from DALLAS, TX to see these he showed me some great deals. I was very impressed by his professionalism and posativity even though I knew I wasn't going to buy a car. I will continue to recommend his services to anyone who I know is in the market for a car.
Andrew Obirek

01 September 2017

This was the first time I have bought a new vehicle from a dealership. I was pleased with Adam Surfs approach with making me feel comfortable and not pushing me into a vehicle just to make a sale. I will definitely go back to him for any further purchases.
Julisa Garcia

31 August 2017

I was on a quest to find the best possible vehicle at the best possible price. I certainly found that here at Napleton of Bourbonnais. Alexander C. was very helpful and answered or found out any answers we may have needed. I'm very happy with the service and my car! Thank you Napleton team!
Rick Schmied

24 August 2017

Over the past 15 years I have purchased many cars from Napleton in Bourbonnais and have always been very satisfied. They have always been more concerned with my needs and wants than what they want to sell me. Always great people to deal with! I highly recommend them to anyone.
Aaron Edler

10 May 2017

Rick Schmied and Mike Latham were both very helpful with my new car purchase. Rick took time to walk my wife and me through the car when we were just out browsing and was not at all pushy. After doing some more research and settling on the car and model we wanted they both were very helpful in locating the exact model and color I was looking for. I couldn’t be happier with the process and transaction.
K Meents

21 March 2017

These guys are lying crooks. We bought a used car for our daughter and was told that it was in such perfect condition that the manager would put his daughter in it. On the way home from the dealer we smelled a gas/propane type smell. We called and said that we didn't want the car unless it was fixed. They guaranteed that they'd take care of it. After leaving it there and driving 40 minutes each way 3 times because they couldn't find anything, we were told we were probably driving behind trucks smelling their exhaust!!! Insulting!!! We've been driving for 20 plus years, I think we know the difference!! He even said that if another mechanic could find the problem that they'd take care of it. Wellwe were stuck 400 miles from home and sure enough we found out the transfer case was leaking (which was the smell), and now it's cracked and costs $2300 to fix not including hotel and tow fees. Called the dealer and was told that they couldn't find the leak and it's their word against ours and we're out of luck!!! Their honesty and trustworthy ploy is a crock!!! We're not the first victims!! Other reviews on other sites have had the same issues!!! BUYERS BEWARE!!!!!!
William Nicholson

15 June 2016

Poor Disclosure!! Don't buy a vehicle from these guys unless you have an independent inspection! I purchased a 2007 Ford Ranger 4X4 with 49 K miles from these guys on line in November 2015. The photos of the vehicle showed an excellent paint & interior with one very small ding in the rear bumper, CarFax showed no accidents or major problems. They told me it was in great shape the sales person had even looked underneath and told me it didn't look like it had been wrecked or repainted except they left out the fact the frame was severally rusted,:I'm not talking about surface rust but Severe EXFOLIATION Nope not a word about it, they told me it had gone through there shop with flying colors & all it needed was new tires which they put on. June 2016 52 K miles Just spent $600 on front brakes and while it was apart I could see how bad the frame was in the front. The shock towers are almost rusted through. At the same time I need to fix a bad power steering leak from a rusty line. All the major members on this vehicle are severally rusted the vehicle will soon not be safe to drive. When I talked to them in February about the rust problem they said all they could do to help was give me a Ford web sight. Does this sound like someone you want to do business with,You decide!!!
Chris Burton

22 March 2016

Could not be happier! Great staff! Very straight forward and honest! Overall a great experience! We will take the three hour drive to buy all our cars from Napleton from now on! From the moment we got there we knew we were in the right dealership! Thank you !!!!
Craig Taheny Jr.

23 February 2016

From the time I walked through the door to the time I drove off the lot in my new Mazda 3, the staff made me feel very comfortable. They worked to understand my needs in order to find the right car for me for the best price. I am ecstatic with my decision to lease a new 2016 Mazda 3. It is a great car for a great price.