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About

Naples Urgent Care is a health, located at 1713 SW Health Pkwy, Naples, FL 34109, USA. They can be contacted via phone at +1 239-597-8000 for more detailed information.

Location :
1713 SW Health Pkwy, Naples, FL 34109, USA
Contacts :

Added by Jopie, at 09 November 2016

Opening Hours

  • Monday 7:00 AM – 6:00 PM
  • Tuesday 7:00 AM – 6:00 PM
  • Wednesday 7:00 AM – 6:00 PM
  • Thursday 7:00 AM – 6:00 PM
  • Friday 7:00 AM – 6:00 PM
  • Saturday 9:00 AM – 3:00 PM
  • Sunday 9:00 AM – 3:00 PM

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10 Reviews

  • Amber Duckett
    05 December 2017

    Sooo slow, if you enjoy or have the time to sit around and wait then this the URGENT care for you! It took 45 minutes for 1 person to be seen?! I seen at least 6 peple working there. I still had 4 more before me I left and went to the URGENT care off airport and was in and out in 20 minures.

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  • Felicia Bosland
    29 November 2017

    I have visited this location on two separate occasions and had a pleasant experience both times. Here's why I believe there have been so many negative reviews: the one older lady at the front desk has a terrible attitude towards patients and even her co-workers, and this is also a doctor's office - not just an urgent care. Thus, appointments take priority.
    However, there is a young lady at the front desk who is so kind and has made my experiences comfortable both times. The doctor was great and very educated as expected. The antibiotics I was prescribed ended up not being enough and instead of making me come in for another exam, they just refilled the perscription. It saved me a lot of money and time. I would recommend this location to anyone.

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  • John Dimartino
    15 November 2017

    Ditto the previous NEGATIVE reviews. The new staff, (the long time owner is still there)proved incredibly incompetent to the extreme. Took dear old Mom (89 years of age) for an exam this month and reviewed her needs. We had made a scheduled appointment with Dr. Grubb. After a 1/2 hour wait, all seemed well. We left expecting a podiatry referral and a medicare authorization for a visiting nurse a couple times a month. Called a week later and was told we needed to come in for an exam! Where is Dr. Jamie Reyes ? We will never return

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  • Amy Barker
    14 October 2017

    When Dr Reyes was there I would have given 5 stars. Now a good portion of the staff is downright unfriendly and completely impersonal. Impression given is to go somewhere slse..

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  • Alex Lambert
    21 September 2017

    My doctor, old man with white hair, asked only a couple questions, made no attempt to diagnose or even ask my medical history. I went in with extreme pain and left in more pain because the only thing he offered me was a non steroid/non narcotic painkiller (ibuprofen) I ALREADY TOLD HIM I WAS ON PRESCRIPTION IBUPROFEN. When I called to complain about this joke of a doctor who was happy to take almost $300 from me but refused to even recommend a new position to try to sleep in because I was in too much pain to sleep, I was told to go to the ER because they can do a catscan and if I came back to have another check done today it would be MORE EXPENSIVE. This place is nothing but a racket of thieves in scrubs. An embarrassment, I would reconsider even if you are in need of stitches just go to the ER these people are not qualified.

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  • Isabella Baquerizo
    27 June 2017

    I was feeling terrible and they made me wait two hours to then tell me that they my ensurance rate change and now I had to pay $90 to get checked for a cold?????? The service is always terrible

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  • Stephanie Jaime
    29 May 2017

    Came in for an urgent emergency & the front desk lady said "you can wait but we don't have a nurse & she might not come in" in the most patronizing & rude tone.
    I understand that it's Memorial Day & all, but why be open if you have no one to take care of patients? Are they open to just turn people away?
    Everything about this place deserves a negative rating. Rude staff & no staff.

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  • Nerna Similien
    18 May 2017

    Please don't ever go there. They are scammers. I went there in January they would not accept my Florida bue insurance i had to pay out of pocket. They promised to sent me a medical claim so the insurance can reimburse me they never sent it. I called this place every day the staff are nasty they won't even listen to me. Hated that place please save yourself some trouble don't go there.

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  • Denis Bourque
    15 February 2017

    They advertise onsite blood lab but needed to send my blood out for the lab work. In the exam room I waited an hour to have blood drawn and they weren't busy. They were supposed to call me with the results but many days later I had to chase them for the results. I called their Naples office and left a message for the two owners so that I could register my complaints. Neither ever called me. I will never go there again. There are much better more professional choices available.

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  • Nancy Peake
    16 November 2016

    I have made 3 visits to Naples Urgent Care in the past 2 years. Each experience has been very positive. I have never had to wait very long. During each visit, the entire staff was friendly, compassionate, efficient, and very helpful. At my most recent visit, I had the pleasure of meeting and being treated by Dr. Reyes. He is great in every way!

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